Reviews of Hotel Cumbres Lastarria 5 stars
José Victorino Lastarria 299, Santiago, Chile, Santiago City Centre, 8320126 Santiago, Chile
#24 of 200 hotels in Santiago
Guests' ChoiceReview score
Based on 555 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.6
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Facilities
9.0
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Staff
9.4
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Value for money
8.5
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Free WiFi
8.7
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Reviewed: 31 March 2025
Anthony
United Kingdom57 reviews9 helpful votes8.0“Happy to book here again”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location. The room felt a little small with bathroom facilities in the room. Top floor restaurant area has a muddled layout. Was second visit here
Stayed in March 2025
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Reviewed: 31 March 2025
Clare
Australia21 reviews3 helpful votes8.0“Great comfortable stay. Great bed, great location, friendly helpful staff. Especially Pablo at reception and Jorge and o”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted via mobile
I didn’t like the coffee. But I found a nice place around the corner.
Location, staff, quiet, stylish.
Stayed in March 2025
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Reviewed: 30 March 2025
Janet
United States4 reviews10“Excellent in every respect.”- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Location is terrific, rooms are spacious, breakfast is excellent and staff is very helpful.
Stayed in March 2025
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Reviewed: 24 March 2025
Laurie
Canada17 reviews2 helpful votes9.0“Nice stay in a convenient area of Santiago.”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
The breakfast was decent but not over the top if that's what you're looking for.
The location was very good in that there were plenty of restaurants within walking distance and it's in a buzzing little area of Lastarria. The staff were very friendly and helpful. The rooms had everything you needed and were spacious. The rooftop deck was lovely to sit out at night and I imagine by the pool during the day. We did not have a chance to explore too far from the hotel so can't comment on the other things within walking distance
Stayed in February 2025
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Reviewed: 24 March 2025
Maphanga
South Africa14 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The 19% extra on my debit card is just a rip off. No kettle and no free water in the room 😕
Very lovely staff especially Rene. Very kind Charming and charismatic. Enjoys his work a lot. Beautiful rooms spacious and modern
Stayed in March 2025
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Reviewed: 23 March 2025
Dave
United States43 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Great location. Exceptional staff. Lots of restaurants near by. Daily artisan Faire on the street....it's closed to traffic. Also. very good breakfast offerings.
Stayed in March 2025
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Reviewed: 20 March 2025
Francis
United States16 reviews10“A real find in a hip part of the city.”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The property was centrally located in an active and bohemian part of Santiago. Staff were fantastic.
Stayed in March 2025
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Reviewed: 13 March 2025
Raymond
Australia12 reviews1 helpful vote8.0“All fascets very good”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
We were scammed from the airport with a so called cab suggest you let future guests coming from airport to be very careful
Room and breakfast were great
Stayed in February 2025
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Reviewed: 11 March 2025
Michael
United Kingdom18 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
Great, lively and safe location. Hotel staff very helpful
Stayed in February 2025
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Reviewed: 11 March 2025
Vicky
United States46 reviews2 helpful votes10“Great location. Would stay there again.”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bathroom was a little awkward. There was a glass petition between bed room and bathroom so no real privacy so might be awkward for friends or non-committed partners. Our biggest complaint was not the property, but we had the staff arrange a city tour for us which was costly and frankly not good. Our driver left us halfway through the tour and our guide just walked us around with no obvious itinerary and not much historical background or time to look around at significant locations was given, rather she walked us around and pointed- - this is the subway station. Disappointed with this but not sure it is hotel’s fault- only the provider they set up for us.
Staff were friendly and accommodating before arrival and while there. We arrived early and they held our bags and gave us a place to change and freshen up. Nice little bar area with snacks. Food was ok- ours was cold when served.
Stayed in February 2025
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Reviewed: 9 March 2025
Robert
United Kingdom5 reviews8.0“Comfortable and with a friendly and helpful team, an ideal location”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location and the rooftop pool. Also a lovely breakfast and a very friendly team
Stayed in February 2025
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Reviewed: 5 March 2025
Deniece
United States2 reviews1 helpful vote8.0“Easy and welcoming”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great hotel friendly and kept our luggage while we waited for midnight flight home
Stayed in March 2025
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Reviewed: 1 March 2025
Ianm-
New Zealand13 reviews8.0“Great location. Lovely roof top pool and wonderful large rooms.”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Was a bit confusing to figure out how it all went as appeared busy and a free for all. No staff helping to assign tables which often took time to clear.
Stayed in February 2025
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Reviewed: 25 February 2025
Alison
Canada165 reviews20 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
I really don’t understand glass bathrooms….
Fantastic location, we walked everywhere, lots of cafes and restaurants in the area. …lovely staff, nice breakfast. Didn’t use the pool so can’t comment.
Stayed in February 2025
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Reviewed: 23 February 2025
Duwyn
Canada4 reviews10“Perfect way to end our 2 week cruise vacation around Cape Horn”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
Having to leave. Wish we had styed a few nights
Location, Location , Location. This Hotel was the Best that we stayed in several years of travelling. From the moment we arrived to smiling and welcoming faces to take our luggage and then a smooth checkin and then off to our well appointed rooms after a welcome drink, It just doesn't get any better. The hotel is very clean with great common areas to relax with a drink. The morning breakfast which was also included had a great variety of selection for everyone with attentive and happy employees.
Stayed in February 2025
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Reviewed: 21 February 2025
Kristine
Australia5 reviews2 helpful votes9.0“We enjoyed our stay - the staff were very friendly and helpful, and the location is central with a good choice of restau”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, friendly staff, good breakfast and pool is a bonus in hot weather
Stayed in February 2025
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Reviewed: 21 February 2025
John
United States5 reviews10“Excellent”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
Wish I could have stayed longer.
The Staff were exceptional!
Stayed in February 2025
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Reviewed: 19 February 2025
Eifiona
United States38 reviews5 helpful votes10“Excellent hotel in a great location”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
I’d have preferred pillows that weren’t so thick.
Lovely and comfortable hotel in a terrific location. Every single staff member was friendly and helpful. The rooftop pool has a view of the mountains.
Stayed in February 2025
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Reviewed: 17 February 2025
Lawrence
Germany79 reviews4 helpful votes8.0“A lovely stay in a very central location”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Rooftop pool and central location
Stayed in January 2025
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Reviewed: 15 February 2025
Linda
United States14 reviews9.0“A wonderful hotel in a great location”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
All was good!
Excellent location in the dynamic Lastarria district. The room was comfortable with a bonus we loved-a water filter machine where we could fill up our water bottles. We'd stay here again for sure.
Stayed in January 2025
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Reviewed: 14 February 2025
Guillaume
France11 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Perfect. All great
Stayed in February 2025
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Reviewed: 3 February 2025
Stephen
United Kingdom6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Their website says breakfast is served from 7am every day. However on weekends and holidays it's actually 8am (this information is only on the Point 8 restaurant page). They provided a take-out breakfast when we left, but we'd been looking forward to the buffet!
We had a problem with a city tour which we'd booked well in advance. The staff were extremely helpful in contacting the company and getting this resolved for us. We would never have been able to do this ourselves.
Stayed in January 2025
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Reviewed: 3 February 2025
Lawrence
United States3 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The staff were excellent, newcomer Axel as well as the senior front desk guy (can't recall his name) deserve recognition for being especially helpful.
Stayed in February 2025
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Reviewed: 2 February 2025
Jeremiah
Ireland11 reviews1 helpful vote9.0“Santiago WOW !”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast was good but the restaurant for lunch and dinner had very little choice. However plenty restaurants nearby.
Excellent hotel, very comfortable, quiet and great beds. Staff were excellent.
Stayed in February 2025
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