The pools were great but the equipment in the fitness room weren’t that good.

Breakfast was varied and good quality. The benefit of water fountains was unexpected and great for refilling bottles (and saved on plastic). The room was spacious, the bed comfortable and a lovely outdoor shower.

Stayed in April 2025

Pool, room and outdoor areas

Stayed in April 2025

Staff are exceptional We loved the outdoor showers Very nice breakfast and a great to go option for those early departure days

Stayed in March 2025

Gym - a lot of dust brought in. No proper threadmill Swimming pools - bit dirty Restaurant - very simple menu, needs some elaboration Location - far to walk to downtown.

Staff - super friendly and welcomming Minibar - included Stargazing - at site, 40 USD Breakfast - good service and food Location - tranquility Rooms - big rooms with terrase and bathroom Transfer - free shuttle bus to downtown Have swimming pools and gym

Stayed in January 2025

I completely loved this awesome place, best hotel ever, people is very very nice, Santiago from the front desk is super nice, you can tell he loves his job, his willingness to help you. All staff is very supportive and friendly, they welcome you with honest smiles. The hotel is beautiful, very comfortable, the design worth some nice pictures. Delicious breakfast, I don’t have anything bad to mention. I loved they have bicycles, so you can go on a ride if you arrive before the check in, they also have sunscreen and body lotion at the front desk, nice detail to help you with Atacama’s weather. The woman that helps with the cleansing of the hotel (the one that owns a dog) is very kind, she makes you feel like home. 300% recommended this place! Thank you all! 🥰

Stayed in December 2024

a/c in the room was bad

Rooms are great. the king bed fits 3 (2 adults and a 10 year old). the a/c in the room was not great but everything else was wondeful.

Stayed in November 2024

Nothing to dislike

Very well located with lots of space, lounging areas and landscaping. Outside shower in room was fabulous to rinse off the desert when hot. All staff were lovely and very helpful

Stayed in November 2024

Odor of septic outside in the morning

Ambience

Stayed in September 2024

The walk to the room was a little far and some of the power plugs were in inconvenient places.

The room (especially the bathroom) was excellent. The staff could not have been nicer.

Stayed in June 2024

They could definitely accomodate you in "quiet" rooms or, at least, avoid staying next to noisy parties. I mean, if you are on family trip with kids, you don't wanna be up late with noisy folks in the next room. That little detail could have made a huge diufference.

Breakfast was great! You get a lot of options with a continental breakfast, and the added bonus of finding some local herbs for your morning tea. Also, you can order special requests and will happily prepare them for you. Needless to say the staff was amazing! I'm coming back to Cumbres on my next trip to San Pedro.

Stayed in June 2024

Colors, similarities to the natural area and the cleanness of the entire property.

Nice environment, the attitude from the staff and food was super nice.

Stayed in July 2024

Friendly personal, food, excursions

Stayed in July 2024

location (but we already knew it and the transfer solves most of the equation), room temperature, water changes temperature during shower...

size of room, transfer to the city, breakfast, complimentary drinks upona arrival, super friendly reception desk staff, security, the breakfast boxes

Stayed in July 2024

Rooms were very comfortable. Beautiful property.

Stayed in June 2024

Service, clean, kind

Stayed in June 2024

it´s a little far from the city The room may be far from the central part os the hotel

The restaurant is very good The room is perfect

Stayed in May 2024

We had a really nice time at the Hotel Cumbres. The rooms are well decorated and spacious, the beds are comfortable and cozy. Everything is very clean. The breakfast was very good, several warm and cold options. We also enjoyed the food at the restaurant. The staff is very friendly and helpful.

Stayed in April 2024

The breakfast was somehow a bit short on choices. The scrambled eggs were often left cold on the self serving heaters.

Great location, amazing bathroom and great bed.

Stayed in April 2024

People organizing tours: they cancelled our tour to Moon Valley arguing tour was sold out from travel agency (although tour was previously confirmed). We went to San Pedro town and succesfully book it directly from another travel agency. Contacting other travel agencies could be provided by the hotel. Quality of bycicles provided by the hotel is very poor. This is a small investment for the hotel which will provide lot of satisfaction to customers.

Very comfortable room, spacious and clean. Excellent food. Very good staff at the restaurant, specially from Silvana, who was very focus on providing good service to customers.

Stayed in April 2024

Everything perfect, Food was delicious, excursions well arranged and rooms were amazing!

Stayed in March 2024

We had some issues with the air conditioning in our room, it might just be that the unit needs some maintenance, not enough to be unbearable but noticeable on warmer nights. It would have also been nice to have more shuttles available to go in to town and back, the walk is only about 20 minutes, but when you’ve been hiking all day or are pressed for time, the option for more pick up times would have been nice!

It’s a beautiful hotel, with very spacious rooms, comfortable beds, and the indoor/outdoor showers were fantastic, makes me wish I had that option at home! The pools were also lovely, and the breakfasts were delicious and the staff were always very helpful and attentive. Considering how dusty the air can get, it was impressive how clean everything was!

Stayed in January 2024

few vegan options, specially in breakfast. the personnel was a little overcharged, but very kind

comfortable and classy. free bicycles avaiable, what was great to ride to the city anytime.

Stayed in December 2023

Nothing.

Everything, the room, bathroom the pool and specially the restaurant with the Licancabur volcano. Sebastian and Felix service was perfect.

Stayed in December 2023

The food was average . We had some good meals but one evening meal was dreadful and totally tasteless Breakfasts ok

The rooms and the pool area were very nice. The bed was comfortable and outdoor shower is great.we booked excursions through the hotel which were very good with knowledgeable guides

Stayed in November 2023