This is one of the best hotels i have stayed in Guangzhou, its enrolled with horseracing theme

Stayed in April 2025

Restaurant was missing. Breakfast more international style would be fine.

Stayed in April 2025

Thank you for a lovely stay. We will be back next time.

Stayed in March 2025

Really top of the line hotel

Stayed in March 2025

The staff were very helpful and the rooms were a good size with everything I needed! Have stayed 3 times already and will be back again

Stayed in March 2025

Exceptional service all around, the staff was very accommodating to our needs. They even helped us with our laundry when we were out/busy. Laundry/breakfast was all included. My friend and I were ecstatic staying here and would definitely stay again. Location is also close to the Pearl River and many shopping districts.

Stayed in February 2025

The only thing was the restaurant is quite small, during peak time, it was hard to find a table especially with a baby which could be challenging. The other thing is the free drinks are getting less which we were not told before hand.

Everything, the staff are very friendly. The room and design of the hotel are very quirky. Overall, very happy.

Stayed in February 2025

smoke in the corridor

the service

Stayed in February 2025

Moisture in room

Stayed in November 2024

The coffee is pretty bad but then again, I'm Australian and we are coffee snobs. Go get barista coffee downtown or buy the Costa coffees in the tomato 7-11 or family mart convenience stores.

Excellent breakfast options, free afternoon tea, even free noodles 8-10pm. A really good hotel gym - dumbbells went up to 25kg, it was very clean, Pilates balls, modern spin bikes and 2 Incline benches. There's a FREE Laundry, which blew my mind as I've never had that in my travels. It includes the detergent and a dryer as well. Absolute game changer for anyone travelling who is athletic as well. There's an excellent restaurant next door with a duck icon on it. I recommend that. The staff are lovely and gave us Xmas presents. All the goodies in the mini bar were free! The room was huge and had a projector for a tv screen and the bed was the biggest I've seen. I loved the unusual decor of horses and racing around the hotel.

Stayed in December 2024

There was no restaurant near it

The atmosphere and the staff are respectful

Stayed in November 2024

Since hotel is closed to street then night time, a condition of noise is incurred.

The most excellence is service mind oriented from all staffs. Room is great arrangement and very value to money. Breakfast choices are plenty of option. Staying for 2 nights, food options are different in particular menu.

Stayed in December 2024

None.

Clean, spacious, quiet, and they made everything possible to make the stay comfortable. Most of their staff, including the bell boy, cleaners, front desk, were helpful and kind. Good breakfast and free laundry facility, too!

Stayed in December 2024

Great Staff, great service

Stayed in November 2024

Could not find the location on map, hotel need to correct location. I extended my stay on Booking.com but Reception staff claimed that they did not received it.

Room and Design

Stayed in November 2024

Everything

Stayed in November 2024

The sewage smell at the check in counter, and the restaurant. The smell hits at evening time

Design of the room and is quiet, breakfast selection.

Stayed in November 2024

Please be aware that when navigating to this location via Google Maps, the directions may lead to a different area. Kindly update the map location to ensure accuracy for future travelers

I had an exceptional stay at this hotel, which is perfect for Canton Fair attendees. The breakfast selection was outstanding, offering a variety of delicious options, and the entire staff was incredibly friendly and welcoming. Special thanks to Kitty for her exceptional service, as well as Shagi and the rest of the team. Although I can’t remember all their names, each one contributed to making my stay truly memorable. Thank you all for your warmth and dedication to guest satisfaction!

Stayed in October 2024

It would be great if the vegetarian and fish options were kept separate to the meat for those of us who observe Halaal dietary requirements. The room and passage decor is rather eccentric- not sure where the horse theme comes from, but our room as beautiful and not over the top. (This won’t stop me from rebooking here) There is nothing interesting in the immediate vicinity of the hotel and the closest metro station is 15 mins walk. Catching a taxi right outside was very easy though. It takes 30-40mins to the shopping area around Guangzhou Railway Station at a cost of 40-60 yuan one-way. Despite this, I highly recommend this hotel and will definitely rebook.

We travel frequently and usually stay in 5star hotels. We have never experienced such incredible service as we did at The Arthur Hotel! The staff were always friendly & eager to assist. English was not an issue at all - 3 of the reception staff spoke excellent English (Yuki being the best-spoken) and the rest had translation devices, including the porters. Rooms: Free mini bar and water refills, including Evian and spring water daily. Beautiful, spacious rooms and modern, lovely bathroom with rain shower.. Loved the beautiful Chinese tea set, the multi-use power cables, the leather touches in the decor. Lots of thoughtful extras not even found in some 5 star hotels. Breakfast was extensive and included lots of fresh produce and a huge variety of items to choose from. Free high tea all afternoon including great coffee 15mins in traffic to the Canton Fair using the hotel’s luxury bus service, which also includes water and snack packs for guests. Yuki went out of her way to assist us and even ordered halaal food on her personal app for us, for delivery to the hotel where we could eat in the hotel restaurant.

Stayed in November 2024

Nothing

Super friendly staff. Great size room. Clean. Good breakfast options.

Stayed in October 2024

net connection was a bit erratic. Metro station is close to a kilometer away from the Hotel.

The room decor was very good. Bed and pillows were comfortable. Breakfast spread was better than expectations. Location was great with close promiximity to Canton fair.

Stayed in October 2024

Poor knowledge of english, hotel is not possible to find on google maps

Almost everything

Stayed in October 2024

Very friendly staff. Close to Canton Fair, all good

Stayed in October 2024

Though I paid 109 Yen from Airport to hotel, but the hotel staff charged me 260 Yen when I needed to go to the airport. I don’t understand why it was more than double when the hotel only booked me a taxi. I took didi from airport to hotel & it was a better car

Clean room, friendly staff though only a few can speak English, I don’t know if it was because of the Canton fair, it was expensive. Anyway most hotels were expensive during the period. The couple of girls who spoke English were very helpful

Stayed in October 2024