The gym needs to have a treadmill for runners and also some dumbbells 💪. Also the breakfast could have some more western options.

The room and view

Stayed in March 2025

Rooms are still smell smoking although they said that non- smocking rooms

Staff at front dest are very enthusiastic although they are not speaking english but try to use the translator to support guest. They upgrade the rooms for us instead of provide sutle bus to the Caton Fair as the actually no bus service as stated in the website booking.com. I also appreciated their recommendation on the best restaurant and helping on order the car to airport drop in last day.

Stayed in March 2025

Location was good. Breakfast was excellent. Staffs are polite.

Stayed in March 2025

It was pretty decent and nice views

Stayed in March 2025

The bedsheet might not be as clean as I had itchiness but might be due to the dry air so not very important to me.

Staff were attentive and respond fast. They are accommodating and friendly! Loved the big room and good location

Stayed in March 2025

They need to improve in cleaning

Staff was very friendly and helpful. Love the variety with their breakfast

Stayed in March 2025

Nothing

I extended my stay with 2 days . Beautiful and very nice location. Breakfast was superb. I felt very safe being a 1st time solo traveller. The receptionists were extremely helpful with all my inquiries. 11th floor cleaner was a wonderful guy and always helped with cleaning my room daily. I would definitely stay here again.

Stayed in March 2025

Nothing…

Beautiful and very nice location. Breakfast was superb. I felt very safe being a 1st time solo traveller. The receptionists were extremely helpful with all my inquiries. 11th floor cleaner was a wonderful guy and always helped with cleaning my room daily. I would definitely stay here again.

Stayed in March 2025

I think daily housekeeping can be improved to make the space cleaner. I'm not sure if the toilet is washed daily or if they only replace the clean towels.

The service at this hotel is good. The receptionists are helpful and friendly, and the staff at the cafeteria are kind as well. The location is considered good, near the metro station. Opposite the hotel.

Stayed in February 2025

Stains on the moquette, the curtains had holes

Central with metro station very close, large room

Stayed in January 2025

Receptionists don’t speak English, but very helpful

The location is next to metro station, zoo and close to the center Room is fine, furnished good Breakfast is full and a view from restaurant is nice

Stayed in January 2025

Location wise it’s on line 5 and not as central to most tourist sites. Definitely a minimum of one transfer at least to the places we were going. The MTR exit is also opposite to the hotel which you have to push your luggage’s across on an overhead bridge via ramp.

Breakfast buffet was excellent spread, helpful staff which assisted us in booking a driver for a day trip and has self service laundry facilities which was really good.

Stayed in January 2025

Old carpets

Everything

Stayed in November 2024

The internet was a little sparse at times, it needs to be tied to a Chinese phone number to log in, but the front desk can help with that. Sometimes it needs to be reset, then the connection is fine.

Our stay at this hotel was great; the staff were really helpful with all our specific requests, from getting a car hired to having patience when we lost our breakfast tickets. It wasn’t easy to find from the train unless you read Chinese, but once we knew where to look it made more sense that you just need to go to the zoo subway station and it’s across the street from the zoo’s southern entrance. Breakfast was phenomenal; there’s a little bit of everything every day, from a noodle station, stir fried smoked chicken and veg, congee and western pastries. It’s great food, beautiful view of the city from the 16th floor, and the staff is super friendly. The beds are very comfortable and clean, our rooms were all quiet, and everything from check in to check out was efficient. It does help if you speak some Chinese as it seems none of the staff are able to speak, but just use a translator app and you’re good.

Stayed in January 2025

There was limited closet space.

The staff are helpful, especially the chamber maids. The rooms are kept very clean.

Stayed in December 2024

Location.less eateries ,shopping mall at Tianhe square every time need to take taxi

Room,front desk staff speaks English.helpful

Stayed in December 2024

Carpets needed to be cleaned

Comfy bed, location

Stayed in December 2024

TV difficult to use and no English channels, but that may not be something the hotel has any control over.

Stayed in December 2024

Very good location. Staff really friendly. The view was spectacular. Breakfast buffet was marvelous. Will definitely stay at this hotel again when we revisit Guangzhou

Stayed in December 2024

Helpful staff. Located opposite the zoo with the metro station of same name

Stayed in December 2024

Less selection for tv programme but it does not affect the experience

The room is spacious and the facilities in the room is good. The decoration for the room is aesthetic. There is also washing machines and gym available. Overall, a good experience. If only I could stay longer here..

Stayed in December 2024

The room decor is very dark

Staff are friendly and helpful

Stayed in December 2024

wifi password very complicated

everything

Stayed in December 2024

Breakfast can be improved a little, made more European ☺️

Very polite staff, cleaning was every day, everything was cozy and comfortable!

Stayed in December 2024