Friendly staff,coffee on roof terrace,general cleanliness. Rooms very nice.

Stayed in April 2025

The morning 8:30am - 11am loud music across from the Sr. Morning dance folks. Not enough washer & dryer

Location is very good, walking distance to most attractions. The staff were very helpful & attentive, especially 小周，小文和小谢。

Stayed in April 2025

The hotel was excellent! The staff was very helpful and attentive, and the rooms were great, with modern heating and bathrooms. The hotel is very well located, next to the river on one side and near the tourist center of the town which has a lot of shops and places to eat. It is also close to Elephant Hill and the Sun and Moon Pagodas

Stayed in March 2025

The hotel was excellent! The staff was very helpful and attentive, and the rooms were great, with modern heating and bathrooms. The hotel is very well located, next to the river on one side and near the tourist center of the town which has a lot of shops and places to eat. It is also close to Elephant Hill and the Sun and Moon Pagodas

Stayed in March 2025

The location is hands down the best thing about this hotel, as well as the rooftop bar. The facilities are good and the rooms are clean and modern (nothing standout) however you’re near pretty much everything you need to see in the city in this location. Price is reasonable.

Stayed in January 2025

Cigarettes smoke filled corridor and elevator.

The spacious room, comfy beds, gigantic window look out to the river.

Stayed in March 2025

1) Only mirror in bathroom. Will be great to add additional mirror in the room so that while one is in toilet, another still can do make up 2) wifi is quite weak, we end up using our own data

Excellent location Functional room layout Shower& tap water flow good Bed & pillow comfortable

Stayed in February 2025

Noisy from road buskers opposite the hotel

Very clean & nicely furnished. There’s washing machine available for me to wash my clothes

Stayed in February 2025

Small lounge, no bar

Central position, clean. Helpful and friendly staff, trip proposals

Stayed in January 2025

Great location, walking distance to the center and main attractions. The staff was also professional and very helpful, they organised our boat tour to Yangshuo and Xingping village.

Stayed in November 2024

Bed and bedroom furniture too low

Good location and friendly staff

Stayed in November 2024

Jenny helped plan activities for our stay She answered all our questions and gave us some valuable tips for visiting China. Jenny did a great job and her English was perfect

Stayed in October 2024

Nothing

The style of the rooms and the views over the river

Stayed in October 2024

Should have break fast also

Superb location, excellent view from the top floor. Highly professional staff

Stayed in October 2024

Unfortunately a little bit loud due to public dancing/singing by the river, but stopped at around 10pm.

Beautifully decorated clean and comfortable room. Great location to explore Guilin. Croissant shop round the corner with legit croissants. Very helpful staff (English speaking + non-English speaking). The hotel staff helped us to organise a driver for the day and were very friendly. Thank you for the lovely gift when we checked out :)

Stayed in October 2024

As said in previous comments, there's a street singer that is very loud and the sound isolation of the building is awful. They provide tampons for your ears but this is a little disturbing. The guy goes away at around 10pm so it's not that bad. They have a kind of bar in the last floor but I think that space could eventually be transformed in a room to serve breakfast (they don't have the option of breakfast in the hotel). There's a modern westernized coffee shop right next to the hotel but it is seriously overpriced.

Very modern and comfortable, very well located and with great views. The staff is nice, even not talking English they can manage to help you (via Translator online, etc) There's also a kind of travel agent working there that can help you booking tours, etc. The room is big, has AC, mini fridge, kettle and a TV. It is in a Japanese fashion which means a low bed but it wasn't a problem for us.

Stayed in October 2024

The room was quite small (which was expected) but there’s a small step between the room entrance / bathroom area and the bed which you may trip on if you’re not careful.

The hotel was well located and modern. Jenny from the hotel’s English speaking staff was very friendly and helpful at booking the Li River cruise for us, showing us maps of Guilin and Yangshuo and suggesting restaurants! She replied quickly to my messages and arranged everything with ease - were grateful!

Stayed in October 2024

Central location and really clean with very friendly staff.

Stayed in October 2024

Location is perfect and staff is great. It was very pleasant stay at Riverside Wing 👍😁. Recommend.

Stayed in October 2024

Just to mention something, there was only 1 washing machine and 1 dryer for the whole hotel, so you need to be lucky to use it.

The hotel was in great location and we got a beautiful room with views to the river and mountains. Facilities were perfect, even the possibility to use the washing machine and dryer.

Stayed in October 2024

The only thing we were missing according to money-value was either breakfast or a hotel gym. Nevertheless a fantastic location to stay in Guilin.

Beautiful hotel with amazing view in perfect location! The riverside-view-rooms are totally worth it, make sure to book on of these! Great room service, very clean and comfortable. Many thanks to Jenny for helping us with getting around! We loved our stay in Guilin!

Stayed in September 2024

No breakfast in the hotel - but there's a great croissant shop a couple of doors away and a cafe next door. Only drawback is neither are open before 8.30am.

Lovely room with a view over the river. Spacious and tasteful, very comfortable, seating area by the window, nice bathroom. Jenny (speaks excellent English) provided a superb service for organising our tours. We communicated with her by WeChat before our arrival in Guilin and she outlined our options. When we arrived she arranged a driver to take us to the Longji Rice Terraces and booked tickets and driver to go to the River Li cruise (the dock is some way from town). This took all of the stress out of planning!

Stayed in September 2024

It was absolutely boiling hot in the corridors which was uncomfortable considering we would spend a lot of time waiting for the only elevator in the building to show up.

The bed were very comfortable and the aircon didn’t cause my allergies to flare up - first time in China! Our room was facing an inner courtyard so we didn’t have any issues with late night singers or morning dancing on the street across the road from the hotel. Jenny from the reception contacted me prior to our arrival and organised airport pick up and tours. She was responsive and spoke great English, she is fantastic. The rest of the hotel staff were also very helpful despite the language barrier and gave us little gift, such a nice touch.

Stayed in September 2024

Our room did have a slight cigarettes smell, probably due to the previous patrons smoking in the room which wasn't really the fault of the hotel. Still it didn't really bother us too much on this.

The location is definitely the best for this hotel. It's very nearby to all central attractions and the best thing is the night market is literally two streets down. It's near the river view as well, just opposite of the Opera house. This is by far one of the best decision we made as a family just due to the convenience and accessibility. The staff were very friendly and helpful in all our inquiries, albeit our mandarin were not the best but they did tried their best to communicate with us in English as well. All in all, highly recommend this place if it's your first visit to Guilin and would definitely come back again for our future visits.

Stayed in September 2024