Taxis don’t prefer to go

calmness

Stayed in March 2025

Quite a distance away from main area, train station and airport. Limited eateries and convenience shops nearby.

Cozy and quiet. The reception lady was very friendly and nice!

Stayed in November 2024

Not the fault of the property (probably deliberate to be away from the crowds), but the location might be a bit inaccessible by public transport and not near shops and food stalls. So something to consider, unless you're driving or have a driver to bring you to and fro.

Very quiet and peaceful location, just minutes walk from a more secluded part of West Lake. Staff were very welcoming and helpful. We were able to request for rooms on the 1st floor as the property is an old fashioned building with no elevator (though actually, I think there are only 2 floors anyway, but it saved us having to lug our big bags up and down).

Stayed in November 2024

staff is very helpful, considerate and ensure we all safely get into taxi, breakfast is good. Will recommend to family and friends.

Stayed in October 2024

The friendliness of staff. Treat guests like family friend

Stayed in October 2024

There is no hook for clothes in the bathroom. Has tea cup but no spoon. The tv is difficult to turn on.

The friendliness of staff, the hotel decor and ggod scenary of the surrounding - good for walk and fresh air.

Stayed in October 2024

Room is not very sound proof. Struggle to make TV work

Good location. In west lake scenic area and numerous buses can take you to major tourist sites. Breakfast is decent.

Stayed in October 2024

Beautiful location and great layout of rooms with inner 'garden'. The reception staff were super helpful.

Stayed in September 2024

Not English speaking staff, location not especially good, a bit expensive.

Nice and clean room

Stayed in August 2024

Loud AC, bad noise isolation.

Friendly and helpful staff, nice location - 1 min on foot to the lake.

Stayed in August 2024

Tv is not fixed

Very near Xihu, easily accessible to scenic spots and good local food

Stayed in March 2024

The staff speak no English. Better to bring a translation app if you don’t speak Mandarin.

Located just around the corner from the lake. You can easily reach everything by bus, bike or feet (if you like long walks, like me 😃). Very quiet area but some restaurants and shops are close. The room was basic but very clean. Good beds.

Stayed in March 2024

Location is quiet. In the scenic area. Bus stop at the door step that can reach the interesting spots. friendly staff. decent local breakfast included in the price. this is a good bed and breakfast. don’t expect 5 star hotel.

Stayed in January 2024

Good location

Stayed in January 2024

The location within a very calm neighboorhood near the lake, the bus is at the door (only a 15 min ride to the lake and most sights). The staff was really helpful and the rooms are really warm and comfortable (they even have heated floor).

Stayed in December 2023

our room was on ground level next to a path to another hotel/house which meant you would have to close the curtains to be concealed from walking by travelers

located directly next to smaller sections of the Westlake for a walk. Hotel was reachable via bus/car. Breakfast was a buffet with both chinese and western options. Speaking English was possible.

Stayed in November 2023

Stunning surroundings, with lakes, far from the crowds. I expected it to be quieter at night, but it depends on the number of guests arriving late or leaving early. It was during the national holiday so there were a lot more people than usual, I believe. Still, I had an enjoyable stay; It was lovely to wake up and walk to beautiful natural scenes. I enjoyed the location. It was easy to take a taxi or cycle to reach other main attractions. The bed was very comfortable, and the room was clean. I love the style of the room, as it has a more traditional layout. When it was quiet, it seemed we were travelling back in time. Breakfast was served every day, but because of the high season, sometimes the room was a bit too crowded. The food options were good enough.

Stayed in October 2023

Breakfast choice is not really suitable for foreigners should add on more continental food .

Location is a good choice for leisure with family

Stayed in October 2023

Traditional building

Stayed in September 2023

The hotel has just been renovated. The staff are very friendly and helpful. The breakfast is also good. The hotel has floor heating, and the experience is very nice. I will recommend it to my friends.

Stayed in March 2025

Hotel staff are very enthusiastic and supportive. The hotel is very clean, comfortable and has a great location, near West Lake. They also gave us a gift when checking out.

Stayed in October 2024

When we first got here, there were so many bugs in our first room that we had to switch rooms. And the comforter was so dirty that it had black spots on it from a previous guest. And in that room, the projector didn’t work. On top of this, every room comes with condoms. It’s like a glorified love hotel. After we switched rooms, we got to the nicest room they had. Also came with bugs, a TV that didn’t work, and a shower where the seal was broken and water leaked out of it. Also the pictures are misleading. The roof is all broken, the lamps outside are filled with spider webs, and the lamps look nothing like the pictures on booking(they’re not neat and pretty). And outside the window, you could see old cigarettes that previous guests left. And talking about guests, they weren’t very kind when we went to wash our clothes. Someone literally took our clothes out of the dryer, threw them on the floor, then proceeded to dry their own clothes. The best part is that only 1/2 washers work. Just choose another hotel. This place is not good, don’t trust the rating. Extra notes: I’m an exterminator in the US. These bugs they have are mainly midges, otherwise known as mayflies. They are here because of the lake being so close by. But they are in the rooms because the white lights on the hotel attract them in. If they just mainly switched the lights to yellow and invested in some pest control, maybe they wouldn’t have so many bugs. And if they remove the midges, they won’t have the amount of spiders that they have.

Nothing

Stayed in July 2024

the cleaning is not good. the floor of the room is dirty with lots of hairs & dust. We stayed 7 nights, not changing the bed sheets! What the worse is one day we got to leave very eralyin the morning, I requested to have someting to bite. The hotel manage only allowed to give us 2 pieces of toast of each person! No negotiable! Sucks!

the location is quite good. close to the lake and not crowded with tourists

Stayed in May 2024

Friendly staff. Lovely room - nice decor, comfortable bed. Good shower, and the high-tech toilet was great. Enjoyed the location: far from the crowds, yet easily accessible by bus. The Maojiabu area is picturesque, and the China National Tea Museum is within walking distance.

Stayed in May 2024