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Reviews of Kaiserdom Hotel Baiyun Airport-24-hour Airport-Free shuttle bus

No.2 Shunxiang Road, Huadong Town, Huadu District, 510470 Huadu, China

#10 of 14 hotels in Huadu

Guests' Choice

Review score

Based on 190 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 23 January 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast system. Because we were Muslim maybe fried rice egg bread cake popcorn peanut honey good for us. If the hotel management solves the problem we stay at the hotel every month 4 or 3 times.

    Hotel rent is flexible. That's why anyone can stay at the hotel. Expenditure costs so low. The only problem was breakfast, because we were Muslim. Maybe we stay at the hotel every month after the discussion of the breakfast problem.

    Stayed in January 2025

  • Reviewed: 11 September 2024

    7.0
    Good
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice restaurant next door. Adequate for a stop over.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No TV

    Stayed in September 2024

  • Reviewed: 26 August 2024

    6.0
    Comfort
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfort

    Stayed in August 2024

  • Reviewed: 25 July 2024

    7.0
    Comfortable for a short stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Due to it being summer and hideously humid, the shower has mold. Anyone with experience in a humid environment knows how hard it is to keep on top of it. The shower also leaks. You get what you pay for, essentially.

    Despite not knowing English, the receptionist did her absolute best to accomodate us. If you're just stopping over for a few hours in Guangzhou and don't want to roam the airport, it's good enough. I wouldn't book it for more than 1 day.

    Stayed in July 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi was not so good

    The environment and staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Conversation

    Free shuttle bus services

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    It's near the subway, restaurants and the shopping mall

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    easy reaching place quiete and comfortable
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    tv function

    bed comfort, quiete

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They missed the airport pick up even though I wrote them 3 times and also 1 day before. Taxi from the Airport costs only 4-5 $ but the waiting line was extreme long.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    8.0
    Good hotel, great for overnight near to airport
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Fresh, clean good quality sheets and towels. Airport shuttle

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean great sheets and towels and free transport to airport

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    Smoking is allowed everywhere in the hotel, so you will definitely smell the smoke in your room, which is a bit unpleasant for a non-smoker like myself, but you will survive for one night. The hotel's shuttle service to and from the airport is not very reliable. I had to wait for an hour and multiple phone calls in Chinese (airport staff helped me translate from English) until someone picked me up from the airport with a licence plate different from what the hotel had mentioned in their email which made identifying the right car difficult. Walking those 8 km to the hotel would have been faster than taking the shuttle service. Taking the shuttle service back to the airport from the hotel at 5 am did not work at all as the receptionist lady unexpectedly did not manage to book a driver that early in the morning. So in the end, I decided to run the 8 km to the airport with my luggage (in 40 minutes, my personal best time!) in order not to miss my flight.

    Well, you get what you pay for. In that sense, very good value for money. For this low price you cannot expect anything fancy. Gets the job done of providing you with a comfortable and quiet night of sleep. Friendly staff with very limited English skills. They use a speech translator app on their phone to communicate with you in English at the reception. Upon arrival, they provided me with hot tea, two steamed Baozi buns and a chicken egg - just like that for free which was very nice of them :-)

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    Good value for money. Will try it again. Can work more on breakfast.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    There is inevitable noise from the airplanes because it is close to the airport, but that's why we are there.

    Location and price. Rooms are nice and staff is friendly.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    7.0
    They are good people. Every staff behaviour very nice.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They are good people. Every staff behaviour very nice.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Fair Business hotel to stay.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    Bedroom was cold and smelled bad. It is not just this hotel's problem but Guangzou's. The City is so polluted and smelly. You will be able to sense some dusts are piling up on your shoulder.

    * Breakfast was not provided, but that was fine. There is a market place nearby and I could use some 24 hour open restaurants which was fine. * Hotel's frontdesk lady was nice. She used sufficient level of English and answered my picky questions easily. * Free airport pick up service was nice. All you need to do is to make a single phonecall to the frontdesk once you arrive at Baiyun airport.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Overall no complaints. Excellent value for money.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    I stayed twice in 3 weeks. The first time was a nightmare getting picked up at the airport.

    No breakfast was offered

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Nice stay close to markets
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Nice place to stay

    Stayed in November 2023

  • Reviewed: 22 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Airport pick up difficult. On way back driver drop us at wrong terminal.

    Cost.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from town and smoking everywhere, even smells smoked in the room.

    There is plenty of food around. In addition, the staff are super friendly.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great

    Great

    Stayed in October 2023

  • Reviewed: 3 November 2023

    6.0
    Overall it is ok , smoking shouldn't be permitted
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    smoking is permitted , even inside elevator, my sister didn't get her room , the hotel knew that she will be arriving after midnight , imagining arriving late and tired and no room!, trying to get refund took a bit of muscle twisting , it shouldn't be the case , the hotel should cordially do the refund , since the other customers have already laid the hotel

    The staff are doing a good job , room ok

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Must be on reception English speaking person

    Shuttle service problem on the reception no body speak English I each air port waiting long time

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    Clean, friendly staff and good value for money.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location is ok but prefer something a bit closer to metro.

    Rooms were big and clean.

    Stayed in October 2023

Showing 1 – 25

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