Nil

Location, staff, services, room size and facilities, cleanliness, comfort and breakfast, everything so good!

Stayed in February 2025

when requesting for additional bottles of mineral water and toilet rolls, the front counter insisted on getting a staff to deliver the items to the room and the staff gestured for tips. At other hotels in China, these items were provided free the minute we requested for them.

location

Stayed in December 2024

Not much to complain about really. The rooms are a little small but it's well designed and enough functional space.

Location. LZD was so near the border crossing. Easy to reach once you crossover! The staff were great. They were very helpful, very welcoming. Kudos to front receptionist Kitty (?). She was really great and helped with my breakfast arrangements. The front desk also arranged for a car for my onward journey to Shenzhen. Couldn't ask for more! In fact, I would suggest staying here and making a day trip into Macau. Much much cheaper!

Stayed in December 2024

The attending staff at the restaurant was not friendly when we ordered food

Location is convenience, a beautiful hotel with advanced features in the room.

Stayed in November 2024

breakfast add more items

Stayed in October 2024

Nothing

Clean and great service

Stayed in October 2024

Very clean and nearby Zhuhai to Macao checkpoint

Stayed in June 2024

All good

Location close to rail station and boarder crossing. Fantastic restaurant and service excellent

Stayed in June 2024

None

Very good

Stayed in May 2024

Smoking room even required a non smoking area.

Stayed in March 2024

Very clean hotel that is situated right outside the border between Zhuhai and Macau. i also loved that we were given a selection of pillows to choose from. I had an absolutely wonderful stay.

Stayed in January 2024

We made the reservation with breakfast included but the hotel cannot find it from the booking.com confirmation in their system. And the hotel ask us to contact booking.com by ourselves. It did take me more than a hour to deal with the problem. It would be better if the hotel can contact and confirm with booking.com.

The location is really good. It is very close to the border, just a few minutes walk closing the road. There are plenty of public transport & places to eat. The staff are friendly and polite. The room is very clean and the beds are really comfort . The pool is also nice .We required a non-smoking room but was assigned with a room with a very strong smell of smoking. The staff then upgraded us to a premium room. The buffet breakfast is good too with a variety of food.

Stayed in December 2023

Smoking smells around the hotel but to be expected in China

Great breakfast, great service from staff and close to station

Stayed in December 2023

Put a spare toilet paper in the room for the guest. Otherwise, when the guest runs out of toilet paper, they must call housekeeping and wait for the toilet paper to be delivered to the room, which is very inconvenient and creates unnecessary stress to guest and extra work for housekeeping.

Acceptable, but room for improvement.

Stayed in November 2023

The only shame was to stay only one night…

Everything was excellent! It has been actually our best experience ever, even compared to many executive hotels we were, everywhere in the world. The hotel was very elegant and beautiful. The staff was exceptionally nice to us: we checked in late at night and they offered us a late check out to enjoy better! The day after we had a delicious and incredibly rich breakfast and then the staff helped us really a lot making our entry in China smooth with all practical stuff like mobile configuration and so on (especially the dear Orange). The suite was amazing and huge! The super comfy living room with welcome complimentary fruit, drinks, even a great bottle of wine! Bathrooms, big glass windows, the view, and every comfort!

Stayed in August 2023

When we tried to to use the swimming pool, we were told to use a swim cap. We couldn’t swim without a swim cap & to buy one from the hotel is a rip off!

It is convenient to everything, transport, shopping, eating.

Stayed in November 2023

It will be better if you can provider tomato sauce for sunny side up egg.

Good breakfast and location

Stayed in November 2023

Conveniently located

Stayed in November 2023

the room is a bit small and it's a bit pricey, as compared to Crown Plaza in Macau.

excellent location just next to the zhuhai train station and the zhuhai-macau check point. A lot of local eateries and spas around. Convenient and relatively safe in normal active hours in surrounding areas. (can't commend beyond 9pm).

Stayed in August 2023

Reception on the Second Floor, and breakfast starts only at 7 a.m., and not earlier.

Near city centre and near the Zhuhai Port of Entry.

Stayed in September 2023

The staff was Great

Stayed in August 2023

Hotel is non-smoking but someone in next room to ours did smoke. Hotel manager took care of it straight away tho!

Right next to the railway station and boarder with Macao. Very friendly stuff! Manager Sunny helped us with WeChat and made sure we got our breakfast to-go extra early. Pool looked cool on pictures but we didn’t have a chance to try it.

Stayed in July 2023

Poor selection in the buffet breakfast but good quality.

Very clean and perfect location near Zhuhai station walking distance. Very good restaurant mixed Asia.

Stayed in June 2023

The breakfast could have been better, but was ok

Beautiful room and great size. Two very large ceiling to floor windows. Lots of light. Huge comfy bed. Large bathroom and a nice dressing room for all your bags.

Stayed in December 2024