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  5. Reviews of Serveyou International Apartment - Free Airport Pickup Service & Free Canton Fair Shuttle Bus

Reviews of Serveyou International Apartment - Free Airport Pickup Service & Free Canton Fair Shuttle Bus

Room 109, No. 1950 Kaichuang Avenue, Huangpu District, Huang Pu, 510700 Guangzhou, China

#96 of 446 hotels in Guangzhou

Guests' Choice

Review score

Based on 34 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.5

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 14 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    some network and water heater issue which were quickly resolved by the staff.

    The staff and drivers hospitality was superb, often going out of their way to ensure our stay was comfortable. Location is not the nearest to city but is within a nice estate with good food and a big supermarket nearby. If you engage their driver service (rate is a bit higher but it give you a lot of ease in a new environment), possibility of disappointment is low.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    8.0
    Very good
    • Solo traveller
    • Business One-Bedroom Suite
    • Stayed 10 nights
    • Submitted via mobile

    Large Appartments near train and bus stations, Also free Shuttle available for to and fro Canton fair as well as Airport pick up. The friendly staffs are always there to assist. Rooms include flat-screen TVs, freige, washing machine, coffeemaker, with  free wifi and daily cleaning service For those interested in shopping it's a 45-minutes drive to shopping paradise with lots of malls

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The room have strong cigarette smell and not clean properly. Check the AC, I even clean the dust on the discharge vane.

    Convenient that the hotel arrange pick up and food easily available.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Overall it is a good facility. It is especially good for families or group travelers.
    • Leisure trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 3 nights

    Breakfast needs improvement. It's very basic—very few selections.

    The complimentary airport pick-up and the free bus to some destinations are cool. The staff, though not good in English, manages to communicate through phone translation services. They are helpful and kind. Bottled water is provided daily; should you need more, you can ask. The washing machine in the apartment is useful; you get to have clean clothes every day. It has many restaurants nearby. There's a local convenience store nearby and many restaurants and fast-food shops. KFC, Starbucks, McDonalds, Pizza Hut, a mall, and a park with a children's playground are also very nearby. Xiangxue Metro (subway) station (Line 6) is about 5~8 minutes' walk.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    9.0
    Awesome staff
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Only location a bit far from central around 20-30 min and breakfast too early 0630-0830.

    The staff is awesome,dealing with serveyou staff was excellent,they are so compassionate as I booked wrongly my flight ,they waive off my first night stay..thanks u so so much..we arrive early morning at 2am,d driver ever ready there to fetch us... appreciate it a lot

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Business Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Huge language barrier. We got there with translate but it did make it hard.

    Great people. Location was a bit far out but the the pick up service did help with that.

    Stayed in August 2024

  • Reviewed: 20 June 2024

    9.0
    I had a great stay at ServeYou apartments. Whilst it is a bit far from the Guangzhou city you can easily take the train
    • Leisure trip
    • Solo traveller
    • Business One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Whilst it is a bit far from the Guangzhou city , Mia was the only one who could communicate in English

    I had a great stay at ServeYou apartments. Whilst it is a bit far from the Guangzhou city you can easily take the train which is about a five minute walk away. There is a shopping centre also conveniently located that is around a 2 minute walk away. The service from the staff was great especially Mia. She went above and beyond to make sure I had a pleasant stay. From coming along with me to the bank so I could get some money exchanged (for translation purposes) to recommending me some great food to eat. She was the only one who could communicate in English and overall made it a great experience.

    Stayed in June 2024

  • Reviewed: 2 January 2025

    10
    Exceptional and unforgettable
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    One minor inconvenience is that the reception is located outside the property building, which isn’t ideal, but it’s manageable.

    The property is very well located, not in the center, but still conveniently close. A taxi ride to Canton Tower takes just 40 minutes, which is quite reasonable. The staff were truly exceptional, the best I’ve ever encountered. They were incredibly helpful throughout my entire stay, assisting me with everything I needed. They provided great tips on where to visit, how to order food, and how to use applications like WeChat, which made my experience so much smoother. Overall, their friendliness and willingness to help truly made my stay unforgettable. As for the property itself, it’s fantastic! The views are stunning, and the space is incredibly comfortable, stylish, and inviting. I absolutely loved it. Everything was spotlessly clean and well-maintained,truly perfect.

    Stayed in December 2024

  • Reviewed: 20 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Business Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Place was very clean and had everything needed. Hotel had a shuttle every morning to the fair and picked up at afternoon. All good

    Stayed in October 2024

  • Reviewed: 27 September 2024

    10
    Great stay
    • Business trip
    • Solo traveller
    • Business One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The card machine was refusing to accept Visa card payment at the hotel. Had to go and withdraw cash

    I loved that the hotel arranged for me to be picked up from the airport and the driver and the hotel staff were very friendly and professional. The apartments was beautifu. The internet was great, high speed compared to other places I stayed in Guangzhou

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Fantastic
    • Leisure trip
    • Group
    • Business Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The staff were very helpful and friendly, The view of the building was amazing,

    Stayed in September 2024

  • Reviewed: 11 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The bedrooms in the 2nd floor has very low ceiling. 6 feet? Walls in the entire apartment are full of big scratches.

    Reception is nice and friendly.

    Stayed in August 2024

  • Reviewed: 19 July 2024

    6.0
    Average Point and yet to be improved
    • Leisure trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 2 nights

    Location too far from city. The apartment provided out of expectation from photos and some furniture in old condition. Overall, not feel value for the spend. Family members feel disappointed for the choice

    The good point is airport pick-up (one way) and the driver welcome you at the arrival hall, but the vehicle parking slot too far, need walk a quick long distance to the location. The apartment nearby got many shops and a mall nearby, easy to buy and foods. Breakfast provided is Korean style food, simple but ok.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    10
    I would certainly recommend this place, it is a little bit out of town but we got used to the train /subway system ,
    • Business trip
    • People with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    I can’t really say negative thing about it. Anything that was missing in the room they made sure that it was there the next day.

    They were very helpful and went out of their way to accommodate us .The room was made up and cleaned each day with Fresh sheets and towels. there is 24 hour reception. I would certainly book this place back in China again

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Just Amazing staying. All negatives was fulfilled by the rest
    • Business trip
    • Group
    • Business One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was only Chinese (not international, no sweets for Europeans )and A bit far from center

    Staff and pick up services

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    We are spend good time
    • Leisure trip
    • People with friends
    • Business Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very good

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    My stay at Serveyou was incredible I would 100% recommend this accommodation to anyone travelling to Guangzhou. The staf
    • Business trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Me personally I’m afraid of heights so I was terrified at first. After a while I got used to it and it actually help me to be less afraid. Thanks Serveyou

    The property was great value for money. My kids was happy with the view from the balcony. The apartment was clean and tidy with cleaners every day which I loved as I feel traveling with kids the accommodation gets untidy very quickly. The tv was great for entertainment at night so the family can sit and watch a film. Very comfy beds and sofa lovely dining room table with chairs to eat meals as a family. We even had a stove and microwave to warm food up. The bathroom had all you need and loads of toiletries and they get restocked daily. I literally can’t fault anything about this apartment.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The reception desk is friendly and welcoming, and the airport pick-up and drop-off service is great, and the driver is cheerful and helpful

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Staff is really very good and friendly. I wish them good luck and good business for future.

    Stayed in April 2024

  • Reviewed: 1 February 2025

    9.0
    Superb
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 13 January 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Business trip
    • Group
    • Business Two-Bedroom Suite
    • Stayed 11 nights

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 23 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Business Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

Showing 1 – 25

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