Reviews of UrCove by Hyatt Shanghai Lujiazui Expo Center
No. 2266, Pudong South Road, Pudong, 200122 Shanghai, China
#202 of 422 hotels in Shanghai
Guests' ChoiceReview score
Based on 35 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
7.1
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Facilities
8.7
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Staff
8.5
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Value for money
8.2
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Free WiFi
8.4
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Showing 1 – 25
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Reviewed: 14 March 2025
Matt
United Kingdom60 reviews1 helpful vote7.0“wrong location on booking .com map”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
location and price
rooms were ok
Stayed in March 2025
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Reviewed: 2 July 2024
Chong
Singapore17 reviews5 helpful votes9.0“A hotel that has a nice setting.”- • Leisure trip
- • Couple
- • Audio-visual King Room
- • Stayed 2 nights
- • Submitted via mobile
Location and no shelter at entrance which is an inconvenience during raining season.
Nice settings, audio video room has a separate video room that helps you enjoy late shows viewing without disturbing your sleeping partners. Free laundry self service and breakfast.
Stayed in June 2024
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Reviewed: 25 June 2024
Gloria
Belgium14 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Audio-visual King Room
- • Stayed 7 nights
- • Submitted via mobile
Everything was perfect. Communicating with the staff was a bit complicated, but the translator was very handy!
The stay at this hotel was amazing. The climate space was very helpful during the humid days and the location is perfect since there is a metro station 10 minutes away. I would recommend to make the payment with a VISA card since I had issues with my Mastercard.
Stayed in June 2024
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Reviewed: 26 May 2024
Roshan
India12 reviews5 helpful votes8.0Very good- • Business trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
Visited for work. Good new Property. Nice Breakfast spread. 10min walk to Metro. Good hotel overall.
Stayed in April 2024
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Reviewed: 21 May 2024
Chow
Malaysia8 reviews2 helpful votes9.0“our 4 nights stayed was comfortable and enjoyable.”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 4 nights
The robot a bit dirty especially the container which it carries things. It needs a bath clean too, right?
Breakfast is fine, but continue every day the same type of foods will be bored. the robot service is awesome especially going into the lift together with it. It greeting was warm & welcome. Laundry provided indeed was useful and FOC that gave added value to our stay.
Stayed in May 2024
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Reviewed: 6 May 2024
Visesiti
Thailand11 reviews8.0“Service mind is so account and good”- • Business trip
- • Family with young children
- • Executive King Room
- • Stayed 3 nights
No coffe , Need to buy
Rice with component
Stayed in April 2024
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Reviewed: 8 April 2024
Frank
Denmark10 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
I think there are a few small things which could be improved to make it an even better experience. For example the sofas in the breakfast area may need a cleaning.
It was very good that children can stay for free. Very helpful stuff and washing machine can be used free of charge. It is also nicely located.
Stayed in April 2024
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Reviewed: 6 November 2023
Robert
Netherlands37 reviews5 helpful votes8.0“Great hotel with best possible comfort and quality, needs some touches for western tourists.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location is not great, and wrongfully showed on Booking.com. Also staff speaks almost no English. No English channels on the TV, not even one.
Quality of facilities is second to none.
Stayed in November 2023
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Reviewed: 16 January 2025
Josh
Australia4 reviews3.0“Noisy neighbours despite "soundproofing" & constant cigarette smoke in a non-smoking room”- • Leisure trip
- • Couple
- • Audio-visual King Room
- • Stayed 6 nights
If you want a non-smoking room, this is not the hotel for you. Despite being on a non-smoking floor, there were people surrounding our room smoking, and cigarette smoke came into our room through exhaust fans that were evidently shared with adjoining rooms. This is a health hazard for anyone with asthma or other breathing difficulties. There was breakfast provided in our booking - paid for ahead of time. The breakfast was fine, not bad, not good, just fine. The service was entirely terrible. I was accused of not having paid for the breakfast (documented ahead of time). Once this was proven and clarified with the confused staff member, no apology was offered afterwards. Comically bad service. It is very surprising that the Hyatt allows it's name to be used like this. But here we are. I highly recommend staying at any other hotel.
Stayed in December 2024
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Reviewed: 26 December 2024
Chuan
Singapore4 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Audio-visual King Room
- • Stayed 4 nights
- • Submitted via mobile
Bf was poor. Slow clean up and top up
Modern. Clean.
Stayed in December 2024
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Reviewed: 10 December 2024
Malcolm
Australia8 reviews5.0“Not a Hyatt hotel only using name of Hyatt”- • Business trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
It's not a Hyatt property. Only use Hyatt name. Parking terrible. It is difficult to locate the hotel and access horrid. Do not recommend.
Staff friendly but all with poor English making communication difficult. Breakfast very limited selection. Cold eggs and coffee undrinkable.
Stayed in October 2024
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Reviewed: 14 November 2024
Siew
Singapore7 reviews10“Overall is good experience and worth to stay”- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Spacious, clean, and breakfast selection is good because combination of western and Chinese. It’s also come with free complimentary soft drink daily..
Stayed in November 2024
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Reviewed: 11 November 2024
Martina
Italy10 reviews5.0Passable- • Business trip
- • People with friends
- • Audio-visual King Room
- • Stayed 1 night
- • Submitted via mobile
Not for expats
Stayed in November 2024
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Reviewed: 12 October 2024
Kuba
France22 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
I had an excellent stay at this hotel. The staff was incredibly welcoming and attentive. My room was spacious, clean with all the amenities I needed. The location was ideal, within walking distance of popular attractions and great restaurants. The breakfast buffet was fantastic, offering a wide range of delicious options. I truly enjoyed my experience and would highly recommend this hotel to anyone visiting the area!
Stayed in August 2024
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Reviewed: 21 September 2024
Liway
Philippines6 reviews10Exceptional- • Business trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Food is great and service is exceptional
Stayed in September 2024
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Reviewed: 7 July 2024
Marek
Poland33 reviews3 helpful votes10“Totaly recommend”- • Business trip
- • Group
- • Audio-visual King Room
- • Stayed 2 nights
all good!!!
Very nice place, there is nothing we were not happy about,
Stayed in April 2024
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Reviewed: 29 June 2024
Somji
Tanzania2 reviews1 helpful vote10“It was excellent. I will definitely recommend anyone visiting Shanghai.”- • Business trip
- • Group
- • Audio-visual King Room
- • Stayed 5 nights
Welcome was very nice where our luggage were kept well at one side and delivered to our rooms. However, during check out there was no help and taxi had arrived and we were in and out of lobby bringing out our luggage's to load in the taxi.
Excellent breakfast, welcoming and smiling staff. Was assisted with taxi booking, food ordering and wherever language was a barrier for me.
Stayed in June 2024
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Reviewed: 6 May 2024
Marc
France45 reviews9 helpful votes10“Nice value”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing signal
Everything Very nice, location cleaning staff also free wash machine and gym
Stayed in April 2024
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Reviewed: 13 December 2024
Frederik
South Africa5 reviews8.0Very good- • Leisure trip
- • Couple
- • Audio-visual King Room
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 5 December 2024
Prowumporn
Thailand36 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 30 October 2024
Oscar
Spain2 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 28 September 2024
Maximilian
Germany17 reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
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Reviewed: 24 September 2024
Jim
Australia4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Executive King Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in July 2024
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Reviewed: 26 August 2024
Szu-chun
Taiwan2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
Showing 1 – 25
