The staff are very helpful

Stayed in April 2025

Really great Hotel with an outstanding customer focused service mentality. Great rooms and beds and excellent breakfast. Very flexible with both check-in and check-out timing. Even though it is not directly in the Bund area it is a short taxi ride away. Will definitely be back !

Stayed in April 2025

Good room and space , good breakfast , staff excellent , probably need more international tv Chanel ? And shower toilet , I’m Muslim and can’t clean with paper roll

Stayed in April 2025

The executive lounge's Happy Hour is nice, although there could be a better variety of beer and wine. The only two wines available (one red, one white) did not taste good.

Room is large and spacious. Can't hear any noise at all. Very good bed/mattress. Large bathroom as well. Air conditioning works silently and efficient, easy to change temperature. Bathroom has shaving mirror, very important! Room cleaning was very quick and efficient, once I had switched off the "do not disturb" sign, cleaning service was delivered promptly. I also like the fitness center which is large and open 24 hrs. I enjoyed the breakfast variety of Asian and Western food (especially noodle soup station and rice congee). Dapuqiao Metro station is only 5 min walk from hotel! Lots of small stores and restaurants plus shopping center in vicinity of hotel.

Stayed in April 2025

Location of the hotel was great. It was near a mall with many food options. The subway station was also just a 5mins walk away. The staff were friendly and tried their best to help me with my requests. The housekeeping staff was especially helpful and even indicated a note in both english and mandarin when he helped me place the fruits in the fridge. He even reorganised the snacks in the fridge so that it could fit my fruits. Kuddos to him😊 The room however had some issues with the air-conditioning. Some days the air-conditioning works fine, and on other days we even had to open our room door to get some cold air in from the alleyway into our room. Overall, it might be worth the stay if you do not mind paying a little extra. However, I do feel that the other hotels around it should just be as good and more value for money

Stayed in April 2025

The price was a bit high for a one night stay.

The photos are an accurate reflection of what the hotel is like. Convenient location with friendly staff, what you would expect for a Pullman hotel. Large comfortable room that with a great view that was kept clean everyday.

Stayed in February 2025

nothing worth mentioning

big room, well equipped with amenities. Excellent breakfast, especially the asian section. Close to the subway station and many eateries nearby.

Stayed in March 2025

Great fresh hotel.

Stayed in February 2025

Noisy

breakfast

Stayed in January 2025

Good

Stayed in February 2025

Close to metro. Great breakfast and executive lounge

Stayed in March 2025

Staffs were so nice and friendly 🥹❤️

Stayed in December 2024

Wifi was solid enough, but could be a little spotty occasionally. Also some people broke rules and smoked in the hallways, would be good to see them stopped.

Room was MASSIVE. Very comfortable bed with a lovely view and great shower/bathroom too. Also the location was fantastic.

Stayed in February 2025

Slow internet

The room is spacious and nice

Stayed in February 2025

It was a bit hectic due to the holiday season and some events at the hotel and I understand the staff might have been overwhelmed by the crowd, they were not as friendly or welcoming as expected.

I was very pleased with the breakfast selection at this hotel! There was an extensive variety of both hot and cold options. The breakfast area was clean, organized, and welcoming, making it a pleasant experience.

Stayed in January 2025

Comfy bed and pillows :) They upgraded our room to a larger and king-size bed. Just lovely 😍

Stayed in February 2025

Wish the breakfast would change more often. It gets repetitive after 5 or more days.

The service level was outstanding! Zhou, one of the multi-lingual, top-notch managers at Pullman Central Shanghai, went above and beyond to ensure our stay was comfortable and memorable. A true professional who takes hospitality seriously. Further, the location was also excellent, at Dapuquiao metro station with a very good shopping center just one block away. Pastry shop and coffee shop across the street were bonuses.

Stayed in January 2025

Room Temperature - even with no AC running - very warm

Location

Stayed in January 2025

Cockroach in the room.

Good location. Good meeting rooms.

Stayed in January 2025

The rooms are bit dated but not bad. I visited during winter, and you couldn't really adjust the thermostat. It was quite hot!

The check-in was very simple. Staff friendly and spoke English. The room was ready in advance for early check-in. The room was quite spacious with a nice view. I especially loved the robots that did deliver and the coffee shop that was located downstairs.

Stayed in January 2025

Breakfast could be better. Some of the dishes were cold or lukewarm which should be hot.

The location is great.

Stayed in January 2025

Bedroom smelt like cigarettes

Location is good

Stayed in December 2024

The hotel lobby isn’t the nicest. Not all the staff speak English. The view from the room also wasn’t great, but not that bad either.

A very nice room. The location is right to former French concession.

Stayed in December 2024

I liked everything but wish I’d received more info when checking in- breakfast details etc

Great service and the suite was lovely with a huge bath.

Stayed in December 2024