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Reviews of Pagoda Hotel Shenzhen

West Block of Hengmingzhu International Finance Center, No.9 Jian'an 1st Road, Nanshan, 518000 Shenzhen, China

#48 of 236 hotels in Shenzhen

Guests' Choice

Review score

Based on 30 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 8 April 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 1 night
    • Submitted via mobile

    Speedy check in and out. Everything was comfortable

    Stayed in April 2025

  • Reviewed: 7 March 2025

    9.0
    Comfortable Stay at Shenzhen Nam-Shan
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No deposit box; the lifts were a bit slow.

    Good breakfast and free laundry.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    9.0
    Sounds great
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room is spacious Staff is welcome and helpful And they manage to arrange room for early check-in even we arrive at 10am

    Stayed in February 2025

  • Reviewed: 2 February 2025

    9.0
    Great choice if you don't HAVE to be right in the center, close to metro station.
    • Leisure trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 5 nights

    Wifi was OK, but speed (non vpn) could have been better.

    Rooms were great, breakfast was also ok and they're offering an afternoon and evening snack free of charge as well. Locationwise: I can walk to the metro station (line 12)

    Stayed in January 2025

  • Reviewed: 1 February 2025

    9.0
    Great hotel that I would happily stay at again.
    • Leisure trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 2 nights

    Nothing!

    Breakfast was great, fresh made changfen (cheongfun), lots of options including fruit, a coffee, soya milk, some dim sum items, etc. Plenty of variety available each day. A good space on the floor with breakfast to hang out, as well as cubicles to work in if needed. The hotel also has robotic room service, which is very convenient. It's clean, well managed, and easy to use. It's a little bit of a walk to the metro, but not a serious problem at all. Highly recommended.

    Stayed in November 2024

  • Reviewed: 29 January 2025

    10
    Exceptional
    • Business trip
    • Group
    • Japanese-Style Double Room
    • Stayed 4 nights
    • Submitted via mobile

    1000% satisfied with the place, good location, comfy room, clean, good service. I like the projector tv. Enjoyed the stay

    Stayed in January 2025

  • Reviewed: 25 January 2025

    8.0
    Perfect hotel for stay in Shenzhen
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 14 nights
    • Submitted via mobile

    The two elevators really SUCK I think it's bad programming or something. But takes way too long.

    Nice hotel on good location. Close to metro station (X'ian Park, line 12) Breakfast okay, Chinese and European style. Nice personnel, not all of them able to speak in English. Translate on phone works fine. Rooms are spacious, good bathroom with nice shower and great Japanese style toilet. I would definitely go here again! Good to know, the hotel is not in the tall tower, it's next to it 😂

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very Nice Hotel, good value for money. They speak some English.

    Stayed in December 2024

  • Reviewed: 9 January 2025

    10
    Excellent hotel to stay for short or longer periods. Recommended 100%!!!
    • Leisure trip
    • Family with young children
    • Japanese-Style Double Room
    • Stayed 1 night

    Our stay was too short.

    We liked everything during our stay. The hotel is very accommodating and aided us with our requirements from the booking. Thank you. Everybody at the hotel was quite polite, diligent, and professional. The rooms (Japanese styled) were clean and comfortable, with a truly nice view of the city... plus an excellent TV system, and a wonderful bathroom. Food was excellent on the top floor of the hotel. The location is good, as there are some nice places nearby to visit, either at walking distance or by car (Taxi - Didi). Next time, we will stay for a longer time.

    Stayed in January 2025

  • Reviewed: 16 November 2024

    10
    Great stay for moderate cost
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    New, clean, stylish

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    perfect
    • Business trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Peter is good and friendly

    good

    Stayed in October 2024

  • Reviewed: 30 October 2024

    10
    everything was good. staff, Peter is friendly
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was good

    Stayed in October 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Yuki, service mind and nice.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Yuki, service mind, good support. And this place has more facilities (gel nails, working space for meetings, afternoon tea)

    Stayed in July 2024

  • Reviewed: 18 April 2024

    10
    Come on by; they’ll treat you right!
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    More bacon at breakfast. Everything else is great!

    Delicious breakfast, kind and courteous staff, clean rooms, and exactly where we needed it to be. Me and my family will be staying here again for sure! They even took care of a problem caused by the booking website.

    Stayed in April 2024

  • Reviewed: 21 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got a room that smelled like cigarette smoke. Had to switch rooms. The second room also had the same problem. You will have to ask the reception for another room in that case.

    Stayed in January 2025

  • Reviewed: 19 November 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Strong smell of cigarettes, rooms could be cleaner. Better upkeep of rooms. Felt hoodwinked about the hotel being the beautiful tall building NEXT to the actual hotel.

    Staff was helpful and pleasant. Close proximity to restaurants and shops. Housekeeping was the sweetest.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Japanese-Style Double Room
    • Stayed 1 night

    as new hotel, paint smell in the room/hotel; cannot open windows; strong AirCon needed which makes clients sick

    new hotel, very nice concept floor with entertainment options,

    Stayed in November 2024

  • Reviewed: 6 July 2024

    1.0
    WORST HOTEL EVER !
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    I arrived at the hotel at 5 o'clock in the morning after a long flight and an arduous and tiring journey, after I made a reservation on the booking website the night before, the hotel clerk refused to accept me at the hotel after hearing that I am from Israel, I showed the hotel clerk the reservation from Booking and the confirmation, and also that several rooms appear More available at that moment on the booking website, according to his claim there were no available rooms in the hotel, he called another guy who arrived after a few minutes who also announced that there were no available rooms, at the same time a Chinese couple left to check out and went their way, I asked the representative to get their room and he ignored me demonstratively A complaint is submitted to Booking for compensation, it seems that the reason for not accepting me is the anti-Semitism of the people at this hotel. I intend to publish the story in the Israeli press.

    This hotel pagoda is the worst I have ever seen in my life! I arrived at the hotel at 5 o'clock in the morning after a long flight and an arduous and tiring journey, after I made a reservation on the booking website the night before, the hotel clerk refused to accept me at the hotel after hearing that I am from Israel, I showed the hotel clerk the reservation from Booking and the confirmation, and also that several rooms appear More available at that moment on the booking website, according to his claim there were no available rooms in the hotel, he called another guy who arrived after a few minutes who also announced that there were no available rooms, at the same time a Chinese couple left to check out and went their way, I asked the representative to get their room and he ignored me demonstratively A complaint is submitted to Booking for compensation, it seems that the reason for not accepting me is the anti-Semitism of the people in this hotel. I intend to publish the story in the Israeli press.

    Stayed in July 2024

  • Reviewed: 30 September 2024

    8.0
    Interesting Experience
    • Business trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly on the Expensive side

    Staff Service, Breakfast facility, laundry..etc

    Stayed in September 2024

  • Reviewed: 8 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 16 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Japanese-Style Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

Showing 1 – 25

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