Location pretty bad, long walk to metro. Nothing around the area

Double level, lobby has nice smell

Stayed in August 2024

Loved everything

Loved the room, big, the view from washroom was breathtaking!

Stayed in July 2024

Old furniture and design

Good location, nice view.

Stayed in July 2024

I liked everything about the hotel. Top location, amazing staff and very big room with view on Ping An Finance Center

Stayed in June 2024

The room is very clean, there are a lot of facilities, Service personal is great, kind and helpful. Can speak English.

Stayed in May 2024

The room and the facilities look very old. The staff cannot speak English. They also tried to double-charge me for breakfast.

The location is good, near the CBD.

Stayed in March 2024

Nothing ! sorry to say this but this is fact. Though the staff was trying to be helpful but they know only chinese.

Location was not at all good as main downtown area is around 6-7 kms , rooms setup was not good and was not user friendly too. Staff speaks only Chinese , so that is the biggest issue when you are staying in this place. Every time you need to take out the translator and some time you need to go down to reception area to make the understand your need.

Stayed in May 2024

The kitchen is not clean, sink is not working

Stayed in April 2024

Hotel old, bad smells inside, hotel need renovation

Location convenient

Stayed in April 2024

Some rooms have strong cigarette smell. Staff immediately replaced it with an upgrade for a higher category. But the new room had a broken and smelly fridge, the furniture was luxurious but the walls and bathroom require the repair, the sockets were hardly working. Discovered a cockroach in my suitcase having left it opened once.

The hotel is located in financial downtown of Shenzhen and next to the highway. It is surrounded by small food stores and cafes. Shopping malls is in 10 min walk. Hotel staff is friendly and always ready to help. The rooms have all the necessary amenities.

Stayed in April 2024

1） Room was not cleaned. 2） Room was very old, wall paper and paints are dirty, still using TV 15 years ago model, image are blurry. 3) Life corridor look scary in the evening.

Location

Stayed in April 2024

There is an odor in the room of which is not very pleasant

Stayed in March 2024

The Wi-Fi is so annoying. You need a Chinese phonenumber to get acces, which is not foreign-friendly at all. And you need to login again every day.

Hotel was closeby Coco Park, which is very nice. Walking will be around 15 min.

Stayed in February 2024

Hygiene

Design ,room layout

Stayed in January 2024

When we were about to relax and sleep on the bed, we flipped the mattress and noticed that there were some stains with a bad smell. We called a member of staff to change the bedsheets and he accused us of making the mess when we didn’t. We didn’t have a good nights stay because of this. We have talked with the operations manager bout the issue. She was polite and nice, and apologised deeply on behalf of the rude staff. however she only offered a special rate for our next stay, but couldn’t offer a partial or full refund for the dirt on the bed, as they’ve mentioned that they have checked the room before letting us check in. We were okay with the special rate offer… however we wished she could have offered more, as after some reflection, we aren’t sure if we would stay here again.

The location was close to coco park and easy to get around. The suite was very spacious. Everything was nice and clean except for the bed. The operations manager was very polite and nice.

Stayed in January 2024

N/A

Nice and clean hotel, just a distance walk to Metro Shixia, use Exit A. Peaceful neighbourhood and safe. The Hotel lobby is also well fragrant. There is a Convenient store just next to the hotel and a block walk to the community stalls nearby. Breakfast for us is good as we're Asian. Then Asian BF is fine as always. Bakery is great too. The staff is superb and check in/out super fast.

Stayed in December 2023

Breakfast disappointing. Staff charged full price, didn’t tell us the buffet is 90% empty and will not be refilled.

Very nice place, friendly staff

Stayed in November 2023

Convenient location, close to Coco Park and convention and exhibition center

Stayed in November 2023

Bad breakfast, too much noise, bad smell, it’s motel not hotel

Just location

Stayed in November 2023

Found out that there were other similar hotels with lower prices. I was not aware of the extra 15% charge for credit card. So travellers should pay with cash.

Location was good as it was near Coco Park and the train station.

Stayed in November 2023

Bed and bathroom were in a mezzanine level, which is not convenient when traveling with large bags

Location and spacious bathroom

Stayed in November 2023

Cleanest was awful. Floor Under bed was disgusting, air conditioner never cleaned. Construction noises at night. Very frustrating that staff do not speak English

Location was great. Near to metro station and CBD. Bathroom was spacious.

Stayed in October 2023

no convenience to get food nearby, need to walk around 20-30 minutes to get food.

no convenience to get food nearby, need to walk around 20-30 minutes to get food.

Stayed in October 2023

Outdated furniture and setup. Unclean bathroom. Bathroom window opens towards the hallway, where everyone passes through…

Friendly staff, quiet neighborhood, some walk but not too crazy far from the subway station

Stayed in October 2023