Nothing to complain for this price.

The location was superb—just an 8-minute walk to the lake. The staff were incredibly helpful and went above and beyond to assist us, even carrying our luggage up the steep stairs and helping load it into the taxi. The staff member we interacted with spoke English and was very helpful in guiding us to the lake and recommending lunch options. The hotel is definitely value for money. We only stayed for a few hours during our transit, but the experience was pleasant overall.

Stayed in January 2025

a little outdated, but nothing to complain for this price. It's alright

location, price

Stayed in November 2024

Bathroom cleaning

Location

Stayed in October 2024

aircondition not cool enough

near to metro station,room is basic and clean

Stayed in August 2024

Very helpful staff. Good value. 20minutes walk to the lake where you can catch the no. 7 bus around the lake.

Stayed in August 2024

Hard to find, the location is not the right one when you put the gps/didi so be careful

Stayed just a night but it was very nice

Stayed in June 2024

Great staff who were really helpful.

Stayed in June 2024

My roommates were weird, rude, noisy and impolite. I believe they know each others before I come. There was one guy trying to take my money, the other one keep making noise "just to annoy me" after I told him to keep silent during the night time. I tried texting to receptionist to change to another room but no one replied.

The location is pretty convenient. With an affordable price, the size and facilities of the room is fine enough.

Stayed in April 2024

The towels presented to be clean, but there were holes in them. The bathroom had a semi-translucent glass facing the bedroom in a twin room, which could be awkward for guests. The hot water was also inconsistent. The hotel wifi requires some log-in that is complicated and when connected, was weak.

Very friendly staff who gave directions and guidance on applications to support our transport needs. The hotel is also located conveniently near West Lake, though it was hard to tell the driver the hotel name in English (better to use the address). Overall for the price paid, it's fine.

Stayed in May 2024

No lift, closet for clothes & water in the hotel. Got to lug luggage up the staircase. Only 1 clothes hanger available at back of the main door of the room. Pls bring your own hangers if u want to air your clothes 😂

Convenient walking distance location to places of interests & Ding An Metro station. Easily access to food stalls, restaurant & night market. Room is clean. Worth the value. Can't expect too much for the pricing paid.

Stayed in April 2024

Service and room preparedness. Humid and awful smell. Careless staff.

The cheap hotel does not prepare the room as it should. The toilet paper and liquid shower soap were not provided at first (we need to ask the reception) and the room seems very humid and smells awful. We need to buy an air freshener from a convenience store. However, we are provided with umbrellas when it rains outside.

Stayed in February 2024

The halls smelled like cigarettes, thankfully the room itself didn't. Wifi was pretty bad, could not watch any streaming video. Definitely not high-speed. Other than that, lorem ipsum dolor sit amet.

Pleasant stay, my flight was delayed so the guy at the entrance stayed up late to let me do my check-in. They were in the middle of renovations during my stay, but works only started around 9am and did not wake me up. The room and amenities were sufficient for the very reasonable price, and the location of the hotel was perfect for me, 10mn walk away from the lake district while still being close to a metro station. They kept my bag for me while I explored the city on the last day.

Stayed in December 2023

Internet connection not always working

Proximity and quietness

Stayed in December 2023

- The room was quite cold, AC not so efficient. - The water in shower was not hot enough and the water pressure is quite low.

The location is right in the center, walking distance to the West lake. Everything is near by, restaurants, markets and coffee shops all within walking distance. The area is very beautiful, has some beautiful old-style Chinese houses and alley ways. The room was comfortable and had all the necessities one can need. The receptionist was very nice and friendly.. easy-quick check-in, comfy beds.. Great experience Overall!

Stayed in December 2023

Shower had cracked slab Toilet was a little small The floor carpet wasn't very clean (Renovations that cause Noise No personel in the check-out)

Relatively cheap Super quick check-in Good bed TV available Wifi

Stayed in December 2023

The heater is not strong enough to heat up the room on days where it get really cold in winter. Light is not bright enough.

Location is pretty good. Walkable to train station and many amenities around the area. Walking distance to some of the popular streets and West Lake. Price is very affordable for budget traveller.

Stayed in December 2023

Room not clean to much

Relax and near to metro

Stayed in November 2023

Room and Cleaness

Location: best Room: bad Clean: bad

Stayed in October 2023

It was a bit dirty.

Kind staff, great location, cheap.

Stayed in September 2023

The whole place very often smelt like smoke which can be unpleasant for some guests. The room was very unclean, they give fresh towels and empty trash bins in the room every day but the floors and walls are dirty. Room did not correspond to pictures at all. The walls are super thin so you could hear noises from outside the room and other rooms near it.

Perfect location, super close to the West Lake, to several night markets and street food spots. It is also located in a very cool street with many halal restaurants and bars. The staff was very friendly.

Stayed in August 2023

Dormitory (4 people) is super tiny, bed was realy hard, it should be more clean to deserve better rating.

Location is great, price is cheap, host was helpful. Ok for one night.

Stayed in July 2023

Poor interior

Close to centre

Stayed in June 2023

A litte bit old, just notice about the floor, it's not clean at all

The receptionist is vẻy friendly and helpful

Stayed in May 2023

Very comprehensive and nice service

Stayed in December 2024