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Reviews of Arthur Hotel Canton Tower Guangzhou-Free Shuttle Bus For Canton Fair

No. 375, Middle Xingang Road, Hai Zhu, 510000 Guangzhou, China

#37 of 444 hotels in Guangzhou

Guests' Choice

Review score

Based on 299 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    6.7

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Showing 151 – 175

  • Reviewed: 20 April 2023

    8.0
    Awesome location, very comfortable.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    At least have one person on duty with English.

    Awesome location. Great decor.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Hotel is very clean and comfortable. about the location: 4 metro station to canton fair.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are not too well isolated and I woke up in the middle night by some loud neighbours in the adjoint room, and the next morning I woke up from the use of the shower in the room on the other side. The breakfast is a bit limited in choice.

    Nice decorated room with comfortable beds and a great view at the canton tower. It is really next to a metro station and there is a nice streetfood market nearby. A very nice gimmick in the room is that the room does not have a TV but is equipped with a beamer instead.

    Stayed in April 2023

  • Reviewed: 22 March 2025

    5.0
    Great Hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Staff follows racial discrimination. First time for me this happened. Only for certain countries they will not allow to check in, unless they take a photo of ghe guest. And this they claim is from the local police. Other 20 hotels in Gz does not ask this.

    3rd Time in Hotel. Vert good overall.

    Stayed in March 2025

  • Reviewed: 24 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No storage space in the room

    The laundry facilities

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Good
    • Business trip
    • People with friends
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Restaurant only provides beakfast, no dinner/lunch. Room cleanliness is wanting.

    Excellent location, near to CBD walkable distance to Canton Tower. Good value for money.

    Stayed in January 2025

  • Reviewed: 25 December 2024

    6.0
    will come again but will expect a Total non smoke smell experience
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    sound proof need improvement floor tiles is loose smoke smell in non smoke room smoke smell in non smoke floor

    location and renovation is good and looks apporpriate

    Stayed in December 2024

  • Reviewed: 11 December 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights

    Complete disregard for basic courtesy by both guests and staff. Guests openly smoke everywhere, including in their rooms and even in designated no-smoking areas. Worse, the staff fails to enforce the no-smoking rules, allowing this behavior to continue unchecked. It's unacceptable and downright unpleasant.

    Overall, it is clean and good price

    Stayed in September 2024

  • Reviewed: 8 November 2024

    7.0
    3rd time staying there, improving every time
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 5 nights

    Internet was almost not working at all only in the middle of the night which was anoying as we were on a business trip. We were also ripped off by reception worker when we asked her to book a taxi for us, she asked 100 RNB when in reality the taxi wasn´t even 30 RNB. Also they don´t offer shuttle bus back from fair for last day of the fair.

    It was my 3rd time staying at this hotel as it has very convenient location when visitin Canton fair. It offered little perks like daily fruit in our room and free coctails every evening. Breakfast was fine but there were constant problem with coffee machine.

    Stayed in November 2024

  • Reviewed: 30 July 2024

    5.0
    Not suitable for foreign people, I think this hotel designed for locals
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No one speak English

    Stayed in July 2024

  • Reviewed: 30 May 2024

    6.0
    Okay and Convenient!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 13 nights

    The gym...too small without standard equipments for the size of the hotel; the TV channels - only chinese speaking channels; the cleaniless was not consistent and the carpet were very dirty; the corridors are always dark (and bit scary) because the blinds are always closed, while there are big windows which could provide good views to trees and buildings sorrounding the hotel; the bar at the roof is substandard and not welcoming at all. The gym could easily move to that floor!

    Good: Location, Breakfast, Laundry room (positive surprise), Minibar, Bed and pillow; Room setup (allows privacy when using the toilet); very kind and HELPFUL staff, although they struggled to speak english. The cocktail served from 19:30 to 22:00 was also good. The first one was free and delicious!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Simple but nice Breakfast

    Stayed in May 2024

  • Reviewed: 12 May 2024

    2.0
    not going to saty there again
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    dark and smelly corridors, untrained staff, very limited breaskfast.

    location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Pleasant but could have been better
    • Business trip
    • People with friends
    • Superior Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    Lack of English speakers at the desk front

    Location

    Stayed in May 2024

  • Reviewed: 4 May 2024

    3.0
    It's expensive as compared to facilities.
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff attitude, breakfast.

    Break fast was average. There was very less option fro Muslims and vegetarian.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    6.0
    OK
    • Business trip
    • Couple
    • Exclusive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities very basic, staff didn’t speak English and very difficult to communicate with. Room very small (narrow) for your best room.

    Decor was nice

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    A comfortable and convenient hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    The WIFI was weak.

    breakfast is good and the location is very convenient.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Sound insulation was not too good

    Location is close to subway

    Stayed in March 2024

  • Reviewed: 5 February 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were dirty. We could hardly sleep because there was so much dust. The hallways and room stunk of cigarettes. Location is not great - not close to anything.

    The staff were friendly and tried to be helpful. English was very limited which made it difficult, but they made the effort and communicated through google translate when needed.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The smell of the foods. We had our laundry made in the hotel and it was like it had been washed in the kitchen. Awful smell so the dry cleaner

    Location was good.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    4.0
    The WIFI in the room hardly works. The hotel took more money from the credit card than the invoice.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights

    WIFI is very bad.

    Stayed in October 2023

  • Reviewed: 10 November 2023

    7.0
    I will be back .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    new hotel not so big and easy going place

    Stayed in November 2023

  • Reviewed: 6 November 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 9 nights

    I encountered multiple issues during my stay. The Wi-Fi was consistently unreliable in my room on the 9th floor, and despite several complaints to the reception, the staff remained unresponsive, inaccurately blaming my apps for the connectivity issues. Oddly, the Wi-Fi worked perfectly on the first floor. Furthermore, the hotel advertised a gym, which significantly influenced my decision to book my stay. Unfortunately, the gym facilities were extremely disappointing, equipped with only a few treadmills and light dumbbells. For those looking to maintain a fitness regimen, this hotel does not meet the mark.

    My stay at the hotel was highly comfortable, featuring a delightful breakfast daily and impeccably clean rooms. The location proved to be ideal, nestled near the Canton Tower and conveniently close to a metro station, offering easy access to various parts of the city. Additionally, the abundance of shops in the vicinity added to the convenience of my stay.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    4.0
    It is ok For canton fair to stay due to the location, or else better find another place.
    • Business trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Micky mouse room. Night shift staff sound angry all the time.

    Location is good. That’s all.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Nice staff and decoration.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast. One of the worse hotel breakfast I have ever got.

    Rooms and localization

    Stayed in October 2023

Showing 151 – 175

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