The WiFi is not working for some applications like Instagram google and google maps you tube

I love the view and the rooms very luxurious and the cleanliness is top tier. The staff are nice and helpful. The rooms are very spaceous and there were free fruits which were really good!

Stayed in January 2025

nothing

every thing specially the area of the room

Stayed in October 2024

The localization... Although the place is wonderful with an gorgeous park and running field, the hotel is far from everything... So for a simple Starbucks, you must call a taxi and spend 10 min at least.

The hotel is really amazing, all the staffs are so welcome, the accomodation is very confortable and with an big space even for normal level rooms. Breakfast is so good with many options... For lunch and dinner I didn´t appretiate too much, they have many options as well, but every single day they serve the samething, so as I stayed there for almost two weeks, I couldn´t see the same meny anymore.

Stayed in November 2024

The Wi-Fi Internet is very very bad. The door between the wardrobe and the bathroom was not working. The toilet sometimes works sometime does not if you want to turn off the lights of the room. You have to turn the curtains with it TV only has Chinese channel not English channel at all .

The concierge, the front desk, the restaurant all people are very nice. Also, the view with the balcony of a lake, beautiful view like it’s a lot .

Stayed in October 2024

1. Breakfast was ok but few selective items especially targeted for Chinese guests not for foreigners. 2. Lots of items are written in Chinese name at breakfast, and its especially hard to choose for those who doesn't eat beef or pork or both. 99% breakfast waiters don't understand English at all. 4. Very few veg items 5.Saw chicken sausage throughout my stay as nonveg rather than beef and pork meat. 6.0 items in the mini bar. 7. Hotel internet is literally 128kbps. worse internet service I ever faced

Rooms are out of imagination. Value for what you paid, specially design with latest technology and very specious room. Swimming pool was wonderful at 18th floor. Staffs are gentle and tying to cooperate but only few numbers of staffs understand English

Stayed in September 2024

The only manager speaks English well

Modern Chic Brand New ...sunset, equipments

Stayed in July 2024

Amazing facilities. Such luxury within the room, breathtaking views on the city from the balcony and bath. 15 min walk from metro station and free bus was running to take you there. Pool was incredible, views were wonderful. Gym was well stocked with new equipment. Would 100% stay here again.

Stayed in July 2024

All good

Breakfast is exceptional, also the staff, very great people

Stayed in June 2024

Food options were limited to 2 pricey restaurants.

Well kept. Great views of the city. Spacious. Beautiful.

Stayed in May 2024

Nothinh

River view

Stayed in April 2024

Fantastic room. Very modern and quite new and it had all the facilities you would expect. Breakfast was great as it was a continental breakfast. Lot of varieties to choose from specially when you stay for more than 3 days.

Stayed in November 2023

The location is pretty far away from the city center hence to go around could take a lot of time, but around the island there is basically no food to eat. One would need to move out

The room was very spacious and big and we liked that it has a balcony. The bathroom was also very spacious.

Stayed in November 2023

it's a little isolated.

rooms were big/comfortable & breakfast was good.

Stayed in November 2023

Just I don t understand why they took me deposite in spite of I paid 2 night 3rooms by credit card

Everthing it was very good

Stayed in November 2023

Leaving the hotel

Location is excellent,

Stayed in October 2023

The restaurant times always closes at 9pm

Was nice and clean staff was helpful

Stayed in October 2023

the glass toilet & shower door , is noisy when close it, we even can hear from other bedroom.

the design & view

Stayed in October 2023

Location is good for Canton Fair but for another location will take time

Room + Quite+ Smart

Stayed in October 2023

Breakfast fast was not halal

Staff was very helpful especially Karen , Wing and mickel

Stayed in October 2023

nothing👋

exceptional

Stayed in August 2023

We don’t choose a room with breakfast

Stayed in April 2023

They did not refund us the extra night.

Stayed in January 2025

no bar to spend the evening after work, location is bit remote

the spacious areas

Stayed in September 2024

The booking.com site page said 2 king beds and a bed for 3 adults staying in the room but there were actually 2 kindsize bed and no other bed. Big enough room for 3 beds but we had to ask for extra bed. We tried to go to the rooftop bar but the staff said it's only for exectives. Since there're not too many stores in walking distance from this hotel so it would be nice if they let all the hotel guests in to the rooftop bar. I couldn't understand why couldn't go enjoy the bar next to the pool. Which was very disapointing. Also the bathtub couldn't hold the hot water. The plug was broken and how long we tried to put the hot water in, it couldn't hold.

Beautiful View from the window. Nice location for walking around in the nature but not close from any kind of restaurants / activities out side of hotel.

Stayed in November 2024