Because of the building envelope it simply isn’t possible for all, or most rooms, to have windows, certainly windows with views.

Exceptionally clean and modern facility. Over and above staff, notably Fernando, Jennifer, and David. Just exceptional people.

Stayed in February 2025

I think there is some room for improvement regarding juices options for breakfast.

We have a great stay. The facility and rooms were as described, nice, clean, and comfortable. The hotel is located close to the main attractions ( 5 minutes walk to La Torre del Reloj). It is safe to walk at night. Despite being noise outside, you can sleep without hearing the loud parties outside.

Stayed in February 2025

Property was lovely my only feedback is that I had discussed a room with the hotel that would have a pull out couch. When we arrived that wasn’t an option unfortunately and the desk staff didn’t know what I was talking about. We made it work but that bumped the score down a point.

Beautiful room. Very clean. So comfortable. Great ac. Great location away from some of the noise in Getsemaní but very walkable. Right on water.

Stayed in February 2025

Excellent location and amenities, delivered exactly what was in the description when we booked it.

Stayed in February 2025

Coffee could be better

Localization

Stayed in January 2025

very poor breakfast

Pleasant hotel in Getsemani, nice bay view, few steps from main attractions, helpful staff, spacious and clean room, good value for money considering old part of Cartagena

Stayed in January 2025

The hotel was overbooked so they couldn’t honor our reservation. However they did find us a hotel to stay in. The instructions was not super clear but it was sorted out. They did not charge me and I paid for the new hotel. They covered the taxi to the other hotel.

Stayed in November 2024

We had room without window, it always better to wake up with natural light, so avoid that if possible.

We had nice and pleasant stay, the room we had was big enough with large bed and sofa.

Stayed in November 2024

Large rooms, very comfortable. Near water.

Stayed in December 2024

A Pool or something similar is really a missed opportunity.

Everything! Is perfectly located and the staff is amazing. The breakfast on top always!

Stayed in December 2024

Breakfast only till 930, while booking said till 10.00. This is how I missed the breakfast.

The room

Stayed in November 2024

the site was excellent and the staff were cooperative and the hotel was clean and calm . The breakfast was delicious, the only problem is that the internet was weak and didn't reached the upstairs well, also the drinks were overpriced.

Stayed in September 2024

The staff could have helped out a bit more especially when the WiFi did not work. The manner in which the receptionist handled the issue was a bit rude. Finally after getting it checked out the third time, it worked. However, the same person was generally helpful during the rest of the trip to be fair. A good stay overall.

The room was clean and comfortable. Breakfast was good.

Stayed in June 2024

All the stairs you have to claim. Legs got a good work out lol.

It was conveniently located close to the center of the city. Beautiful view of the ocean and boats. The staff was very kind and helpful. Never hesitated to help with any annoying questions we had.

Stayed in July 2024

Everything was Great. The staff, the room, the beds, the breakfast. Everything was very good!! The location os perfect!

Stayed in July 2024

Breakfast could be better

It was always well maintained

Stayed in July 2024

Televisión wasn’t working and we didn’t have hot water the last day

The beds and the location

Stayed in July 2024

We enjoyed coming back after lots of walking to a quiet space with a relaxing pool. The photos are accurate, the staff friendly and helpful, the breakfasts were varied with typical Colombian options.

Stayed in June 2024

WiFi not that good

Excellent location, modern clean facilities, great service

Stayed in May 2024

TV didn't work. No parking.

Rooms above par. Beds super comfy. Staff amazing.

Stayed in May 2024

We enjoyed our stay here. It was a very short trip since we were going to a wedding. We just needed a comfortable and clean place to stay and this was it. The location was great, we could walk to the Wall City and the center of Getsemani. The staff was very helpful with every question and request we had. The breakfast was delicious too.

Stayed in April 2024

No window Bathroom shower cap didn’t work well

Very comfy bed Very friendly staff Nice room Safe in the room Some options during breakfast

Stayed in April 2024

Clean, comfortable rooms. Good location. Nice breakfast.

Stayed in March 2024

The friendliness and help of the staff Mention to David Salazar, that was extremely gentle and open to help!!

Stayed in April 2024