The property was in a great location of the Walled City and next to everything. This made it easy to move around. It was facing the street though which was busy each night and a little loud. The hotel had a beautiful old charm to it and the staff were very accommodating. They were doing some renovations while I was there which was a little annoying since they would start by 8am and it loud. Which I knew about this beforehand. But a good stay overall.

Stayed in April 2025

Staff was so lovely, helpful and welcoming. The facilities were good overall however the plumbing of the bathroom had some issues which we flagged to personnel. Overall it was a pleasant stay.

Stayed in March 2025

Slightly fraying feel to room furnishings and decor. Not a lot of windows, so slightly claustrophobic

Lovely location and despite being in a noisy area it was very peaceful !

Stayed in March 2025

Excellent location in the historic centre of Cartagena, within easy walking distance to the Convention Centre. The staff were friendly and very helpful prior to arrival and throughout the stay. Very good breakfast. There is noise in the busy street below but it wasn't all that noticeable to me (although I didn't experience a Friday or Saturday night!).

Stayed in March 2025

safer stairs

Personal reception

Stayed in March 2025

The bathroom can be slightly upgraded. Also, it’d be nice if there were rooms with 2 twin beds options for friends who want separate beds.

I loved the traditional building and decor. GREAT location.

Stayed in March 2025

Good experience. Breakfast is not that big but okay. Staff is nice and helpful, especially when we had a problem with the bathroom door. Price of the room was okay for cartagena. Very well located in the Centro Historico with comfy but relatively dark room. Just didn't like the additional "voluntaria" fee for service on the bill of 6% and no mention of it before payment if we want to pay it or not nor that it is put on the bill.

Stayed in March 2025

Very comfortable stay. Room and bed size is great! Lighting in the room could be improved.

Stayed in March 2025

Not sound isolated room Need to improve on breakfast Shower clean

Location

Stayed in February 2025

Bring earplugs, it’s loud and not well isolated

Beautiful old building, nice location, spacious room

Stayed in February 2025

A few things about breakfast were disappointing for us: you could not get toasted bread. The yogurt was a drink, not our preferred type and no granola. We had a street facing room that, although the doors were quite soundproof, the taxis LOVE honking their horns any time, day or night. The water in the bathroom sink seemed to stop, mostly later at night.

The hotel is beautiful, well cared for and historic. Lovely decorations and greenery. The breakfast service was very fast. Excellent staff.

Stayed in February 2025

Great location and friendly staff.

Stayed in February 2025

There were no windows, and my room was a lot smaller than expected

Location

Stayed in February 2025

Access into the hotel after-hours or late at night was inconsistent, sometimes ringing the doorbell and waiting over 5 minutes for someone to come and let us in. In general, the reception staff were friendly and helpful. The breakfast staff were efficient but not cheerful or friendly any of the days we stayed there. Bed sheets and towels were a bit worn and should be replaced.

We loved the hotel location, appreciated the free breakfast and refreshing pool.

Stayed in February 2025

It was noisy at night - car horns, people shouting etc. Maybe this is unavoidable in the centre but some historic hotels do manage to soundproof the windows better.

Great location in the historic centre of Cartagena. Lovely hotel with a small pool (good for cooling off in the heat). Breakfast (eggs, fruit, juice, coffee etc) was good, except for the bread, which was of poor quality. We loved eating breakfast in the patio next to the pool. Staff were friendly and helpful.

Stayed in January 2025

Great location be ready to go up and down stairs if you are upper floors.

Stayed in February 2025

The area is very noisy so you would have issues as a light sleeper. Breakfast could have more options!

The location is good and the hotel is organised.

Stayed in January 2025

The stairs to our room with no lift for cases

The position was great.

Stayed in January 2025

Did not let us know 4 floor walk up Bathroom very small which ok for us but not all ( would not have fit in shower)

Location Felt safe

Stayed in January 2025

Good location, friendly staff, comfortable, value for money

Stayed in January 2025

The sheets were not very clean. A bit too loud at night (very busy street).

The staff is great and the decor is quite interesting.

Stayed in December 2024

We liked everything but just don't expect large rooms in a converted house. That is the price you pay for he magical atmosphere of these colonial mansions.

The colonial property is spectacular and well worth the booking just for that. Breakfast next to the little pool surrounded by plants is just beautiful. The receptionists were all very helpful and went the extra mile to make us feel comfortable.

Stayed in December 2024

The pool looked really nice and made the place look good but it was right next to the restaurant/reception so it wasn’t very private.

Excellent location within the old town. Very nice room, we booked a room without windows but it was still a really lovely room. Good air conditioning. The breakfast was basic but they gave you a lot of choice and a yoghurt drink which was really nice.

Stayed in January 2025

all good

Great location in a heart of Cartagena old town. That is a second time we visited that hotel with great experience. good breakfast selection. Comfortable beds. Great staff in reception.

Stayed in December 2024