Loved location facilities food and great service. It also has good security. The view was amazing and of course a 5 star hotel was really a 5 star hotel

Stayed in April 2025

staff were very friendly and helpful. location was great and overall I think good value for money in the area. would be good if staff could refrain from hoovering the hallways outside of bedrooms until later in the day (ie not at 8am!)

Stayed in April 2025

The location. The staff. The rooms. The pool. The breakfast.

Stayed in March 2025

Location and nice staff

Stayed in March 2025

Holiday season prices are high.

In the center of everything. Security and breakfast is great. Big hotel very welcoming.

Stayed in January 2025

Buffet breakfast is great, but no description or name of the food is shown next to it, this could lead to allergies or intollerances The hotel room is nice, but the bathroom toilet is a little outdated and flushing required a specific "angle"

Great location nd friendly staff, spacious hotel in the trendy neighbourhood of Medellin.

Stayed in March 2025

This is not a negative on the hotel, but once we converted the peso to AUD we realised how expensive our laundry service was. It was done the same day, and we appreciated that.

Having bilingual staff was very helpful. The breakfast was well catered, and all the staff were lovely. The pool was beautiful. Easy pick-up access for taxi's or Uber's. Centrally located within a short walk to all sorts of restuarants, shopping centres and street vendors. I would definitely stay at the Dann Carlton should I return to Medellin.

Stayed in March 2025

The room was spotless, and the bed was wonderful—one of the most comfortable beds I have ever slept in. The buffet breakfast was delicious, and the staff was friendly and helpful. It's a fabulous hotel.

Stayed in February 2025

I will like more international options for breakfast. The menu was too tailored for local tastes

Super comfortable beds, great staff service and the swimming pool area is beautiful!

Stayed in March 2025

Nothing, hmm as an Englishman I would have liked traditional English tea, but more than made up for that by the lovely fresh fruit at breakfast

Great location, lovely, traditional Colombian hospitality

Stayed in March 2025

Shallow . Couldn’t do laps

Everything but pool.

Stayed in February 2025

Nothing

Everything

Stayed in March 2025

The internet bandwidth is not consistent. From 8-11pm the internet in the room could barely stream things on the smart tv. This happened all 3 nights

I loved her cleanliness and the room service

Stayed in March 2025

Bar was either closed or empty!

good hotel. great location. More a corporate hotel. Functional but a bit impersonal.

Stayed in March 2025

all was good.

This is a really great hotel. I had a great room with a very comfortable bed and nice bathroom. Breakfast buffet was great. There are two restaurants, one in the lobby and one on the roof. The last one has a moving platform so in 2 hours you make a complete 360 degree turn and see the city. The hotel has a nice pool with a good gym.

Stayed in March 2025

No hair dryer in the room, you have to call to bring one. No complimentary water in the room. We were initially placed on the top floor (right under the restaurant) and we could not sleep at night because it was very noisy. We were moved without any problems several floors below to a quiet and peaceful room. The pool looks nice, but it was raining and we could not use it. Overall, the level is 4 stars.

Large comfortable bed. Good breakfast. Hot water in the shower. Good Wi-Fi. The hotel is located next to the restaurant area on one side and a large shopping street on the other.

Stayed in February 2025

I wish we could have booked the spa which was one of our main deciding factors when booking the hotel but we couldn't do it in advnace and when we got there, we found out they are not open on Sundays.

Location was great! Next to all the top restaurants. The room was also really comfortable and I loved the water pressure. The pool was fun and it wasn't super crowded so that was nice.

Stayed in February 2025

Housekeeping

Location safe

Stayed in February 2025

Breakfast was not very good.

Stayed in January 2025

There were no coffee or tea making facilities in the room, though you could order through room service. Our room had quite a lot of air conditioning noise but, being high up, was otherwise quiet. Getting tea and coffee in the lobby was possible but not obvious.

The hotel is in a pleasant safe area of the city. It is about 15 minutes away from the Metro station ( the best and safest way to travel around). It is, essentially, a business hotel. Food in the main restaurant was good quality and the house wine is fine. The hotel staff were friendly and helpful.

Stayed in February 2025

If you want to have a guest the hotel charge you 100 dollars just for a few minutes, even though you spend on the restaurant or bar.

Very clean and comfortable, nice restaurants

Stayed in February 2025

The bathroom, the toilet was a.disaster

All pretty good

Stayed in February 2025

Nothing

The pool was excellent even though the weather prevented us from using it more than once. The room was comfortable and the breakfast was plentiful.

Stayed in February 2025

You should have sockets closer to bed to recharge phones Water in the minibar is ridiculously expensive

Breakfast Gym Spa

Stayed in February 2025