My room didn't have a window, but considering that i didn't stay in that much it didn't bother me much. The doors were poorly fitted into this gorgeous old building thus it wasn't really soundproof... my neighbour snored a lot. Breakfast was simple, and the coffee was mediocre at best.

Taking a dip in the pool right after getting up and having breakfast right after is THE way to start your day. Clean and tranquil place to stay. The aircon in the room was much appreciated.

Stayed in March 2025

The bed was comfortable but the room was a bit more rustic than we anticipated: flimsy door and lock, lighting not optimal especially because we had to keep the shutters closed, seeing that we were on the main floor, right behind the check-in desk. Fortunately we only had a neighbour above us for the last night. Even being mindful of the other guests, the sound proofing is quasi nonexistent.

Fabulous location in proximity to the main square of the historic site. Breakfasts were excellent but there are no options of any kind.

Stayed in October 2024

Window with wooden planks only. Once closed, the room was pitch, black.very spartan interior.

Central, quiet. Good breakfast

Stayed in February 2024

The rooms are basic, some don’t have windows, one was right next to the reception. We asked to be changed upstairs and they did. For a couple nights it’s totally fine.

The swimming pool area was super nice, and the location was perfect for visiting Santa Fe. The staff was super friendly and flexible.

Stayed in January 2024

no hot water no parking

facilities are beautiful and staff is awesome and close to main park

Stayed in October 2023

Really nice apartment in a quiet area of Cancun.

Stayed in September 2023

The breakfast was insincere and the staff didn't even come in, but the door was locked and I woke up at 1 am to frost knocking on the door. There was no word of apology. Most of the staff didn't smile and were scared.

It was nice to be able to relax by the pool on a hot day.

Stayed in August 2023

Noise from reception at times (although this can be normal at some places In Colombia)

Good location and nice little pool just a short stroll to main plaza. Lots of bars and restaurants nearby. I got a last minute deal and it wad worth the price.

Stayed in June 2023

The staff was a little brusque at times, maybe unintentionally. But smiling u didn't see them alot. And they weren't too attending either - making personal effort could not been observed by me.

Pool, interior design, breakfast, music

Stayed in March 2023

the room was tiny, the bathroom was in poor condition

good location

Stayed in January 2023

I liked how close it was to the main park. Breakfast was delicious. It had a good air conditioning system and the staff was very helpful.

Stayed in January 2023

internet on the second floor was very poor. no hot water.

the location is good, few minutes to the main square. breakfast is pretty ok, clean room, air conditioning, swimming pool, ability to pay by card (it’s not common for Colombia)

Stayed in December 2022

No estaban muy pendientes del bar

Es tranquilo, cerca al parque principal

Stayed in November 2022

It would be extremely important to adapt the rooms with anti-noise doors. My room was next to the reception and I was able to hear almost everything, even the alarms or the music they played. Also, it would be good if they consider to change the floor of the 2nd floor, since the wood is quite thin and the footsteps of the people who walk above can be heard.

The hotel has an excellent location, next to the police station. I was alone at the hotel and they did allow me an early check-in due to this. They received me with a cocktail and I appreciate that. The room was comfy, it had TV with cable, air conditioner, and its own bathroom. The hotel also has a good space, the pool looks clean and next to it they have a bar where you can order beverages for an extra cost. The breakfast is good for the price.

Stayed in November 2022

no window in my accommodation

cute little garden with pool

Stayed in November 2022

not having any blankets and hot water

rooms were clean and the hotel overall w

Stayed in July 2022

Good location and staff nice pool and breakfast. Bedrooms could be different, if you are lucky 2nd floor with window, I was first floor and "window" on lobby. Very frequent in South America. But it was okay. Spending afternoon in hammoc along the pool was great!! A/c, cold water but durable.

Stayed in July 2022

Excellent service from the girls, Natalia, Valentina, Yeimi, María José, Verónica, the perfect price, the room is according to the price, always clean, excellent location, in the historic-colonial area, I definitely recommend it , in itself I stayed longer than I had planned. ;) quiet place.

Stayed in January 2025

Best costumers service from Natalia , Valentina y Mariana , ❤️❤️

Stayed in August 2024

Well, thin walls and thin wooden planks as roofs for the rooms. You can hear everything. They can really improve the food quality.

The venue is quite alright. Near the historical center, and near everything! Nevertheless,

Stayed in July 2023

The staff was nice except for one person who was kind of annoyed all the time? Didn't seem to want to accommodate even the smallest requests like having breakfast in the patio. The roof on our room was made out of wood and we could hear everything coming from the room upstairs. Every single step. You can't even have a conversation because the walls are paper thin. They put us in a room next to the reception and it was not comfortable at all when it comes to noise. I was having a conversation with my partner inside our room at night and one of the staff members came to ask us if we could keep quiet. I felt like I was staying in a hostel and not a hotel. We also had to cover the TV light with a towel because it was so red and bright with the lights off. Felt like I was in a submarine.

Great facilities the pool is quite nice albeit small. The location is great and it's quite close to the main plaza and quite nice restaurants.

Stayed in April 2023

the bathroom wasn’t clean we find a cockroach

Stayed in April 2023

Distant, miserable staff. Tried to overcharge me, and in the end, they did. Noise from other rooms is absurd... They sound like they're in the room with you.

Great location, nice place with potential.

Stayed in January 2023

no English.

very nice people working there.

Stayed in December 2022