The hotel is a bit dated, and the shower drained poorly. Soap inside the shower wasn't replaced.

The location was great. Staff were helpful.

Stayed in April 2025

Honestly can't 🤔 think of one negative aspect pertaining to Hotel Estelar.

The WHOLE staff exceeds our expectations every time we stay... Luis ( Dining manager / morning ) , Edwin ( Dining manager /evening) ,Cristian / valet parking , front desk English/ Español ready when needed. Housekeeping was superb. Step for step, dollar for dollar.....Hotel Estelar creates cherished memories by providing a first class , full service environment in a beautiful historical landmark. I ate many meals ( 10 days ) . Baby beef ( chimichurri mmm..mmmm.mmmm.) along with🍝spaghetti, accompanied with asparagus i enjoyed several times, Any soup/ sopa is super fresh, tasty and outstanding. The breakfast buffet has every base covered.... Cereals, eggs made special request. Those little buckwheat 🥞 pancakes with a spoonful of mango and rasberry topping kept me coming back for more. Any natural juice provided( maracuya, gunabana , lulo, 🍊 orange, papaya) is breath taking delicious . I requested hot water in a pot for aromatics ( talking tea / fresh herbs bought locally ) often... . On and on and on the good things never stopped. We departed and they made sure we had coffee to start the day on an early wake up. And a big sandwich and juice for the plane ride... Overall put simply... Awesome establishment with awesome employees 👏

Stayed in March 2025

It was a day very cold

Excellent place to stay

Stayed in March 2025

Not meant as a negative comment, but since there is space here to write and some other users have commented about it: yes, the furniture in our room and the interior design of the hotel might be a bit dated but everything is clean and in good order. So if you look for a modern design hotel this might not be the right choice for you. However, we would be happy to stay here again any day with the old design, the great staff and hence a very good value for your money.

They really have friendly, attentive and professional staff. We were a little early and the room wasn't ready so they immediately offered us tea and coffee while we were waiting. Not even 10min later, instead of the standard room we had booked, we got a big suite with a separate living room, kitchenette, walk-in wardrobe and two bathrooms. Not really needed for one night in Bogota between two flights - but much appreciated. Thanks to the Estelar team.

Stayed in March 2025

Very good standard in general, in particular good breakfast with large choice, extremely confortable bed and silent room. Highly recommended!

Stayed in February 2025

n/a

the breakfast was top notch lots to choose from. They even called ahead to other hotel to confirm booking etc......and last but not least, we got a personal drive from the manager to our other hotel there in Chapinero (now that's service).

Stayed in February 2025

The friendly staff, great breakfast and comfortable, spacious rooms

Stayed in February 2025

Spacious rooms with very comfortable beds, spotlessly clean. Great staff.

Stayed in February 2025

Well located and comfy

Stayed in December 2024

I was charged a cleaning fee for the matress because my son accidentally peed in bed at night. Although I understand this is a distress, I believe hotels should be used to this kind of incident and have cleaning solutions that do not impose extra costs on the guest.

Very confortable, clean and spacious rooms. Great value for the money.

Stayed in January 2025

Rooms are beginning to look dated

Well located hotel. All staff very friendly. Clean. Good breakfast

Stayed in January 2025

The breakfast room can be overwhelming as many large families use this hotel and it gets crowded, it is better to get to breakfast earlier when they open at 8 AM. There was nothing that would keep me from using this hotel again for another stay.

The hotel staff and very kind and helpful. The rooms are very large, they could use a better assortment of furnishings for their size. The junior suite I reserved had 2 twin beds in the living room area and a king size bed in the bedroom. Since it was just myself I did not need the extra beds and it would have been nice to have a sofa or easy chair to relax on. Bathrooms are fairly good size and plenty of hot water and good water pressure. The king size bed was okay, not the most comfortable. The breakfast included has a good variety from fresh fruit, yogurt, grains, cheese, meats and hot entrees. Wi-fi is good and easy to use. The hotel is central to the Chapinero neighborhood and easy to walk or get transportation to other parts of the city.

Stayed in January 2025

Good location. Large rooms, comfortable beds and good staff.

Stayed in January 2025

Friendly and helpful staff

Stayed in January 2025

The bathroom needs some updates

Good beds , room and breakfast

Stayed in January 2025

The only issue is that the floors are hardwood, which carries noise. Noise does not come from above but it does come from the hallway at times.

I liked the staff. The man running the breakfast is awesome and everyone is very nice and helpful

Stayed in January 2025

Bathroom a little old

Everything

Stayed in December 2024

The people are very friendly, helpful, cooperative… the rooms are very clean and tidy.

Stayed in December 2024

Facilities, breakfast, client service

Stayed in December 2024

No view Some street noise

Excellent staff Big room

Stayed in December 2024

Great service, clean hotel. Nice breakfast.

Stayed in November 2024

Breakfast was the same every day

Everything

Stayed in November 2024

It's age is starting to show, particularly in the bathroom. Ours could certainly use a renovation, also to cut down on water consumption.

The hotel is a haven of tranquility in the heart of the city, with quiet and spacious rooms, an amazing, truly abundant and rich breakfast, and great mobility options.

Stayed in September 2024

Nothing

Clean and safe, with restaurants nearby

Stayed in September 2024