4 days everything was very good we enjoyed ourselves as a couple it is close to the city and everything else the only thing that didn't work properly was the sauna but the gym is perfect the food was exceptional the place itself was really good would definitely go back

Stayed in March 2025

Given the price of room was really nice. But despite having asked for late check out so that I can sleep in, I was of abruptly woken up by an extremely loud noise of a hammer drill right above my head on the floor above me at 8 am. Before this incident, I was going to give this place a really high rating, but sleep is very important to me and I feel like at a hotel, They should value that and take greater care as to not disrupt peoples sleep, since that’s essentially what their selling. A good night sleep.

Stayed in March 2025

The sofa bed did not work, which didn't matter because it did not have sheets or bedding provided. The king-size bed was not comfortable at all.

Staff was very nice and polite. Breakfast was good. The room was spacious.

Stayed in March 2025

It’s little far from Zona T- so if you’re coming back late night you’ve to little extra careful while walking back.

Location, breakfast buffet, friendly staff, taxis at the doorstep

Stayed in March 2025

It took me 2 hours of my day for waiting for them to come to open rhe safe in the room. Everytime i went out i need to pass by the reception to reactivate the room keys.

The staff was friendly The food and cocktail was good!

Stayed in March 2025

WiFi wasn’t the best but was ok. Everything else was very good

Bedroom size was good, especially the bed. Staff were very friendly

Stayed in February 2025

No English TV channels. At least 1 would be nice.

Large room. Staff was friendly and helpful. Hotel was clean. Free breakfast buffet had lots of variety and the food was tasty.

Stayed in February 2025

The only problem was the service . You need to wait for the beverages because the waitress always is busy. The beds are too old are not comfortable.

The breakfast was excellent, too many choices. Excellent ubication and taxi service was good.

Stayed in January 2025

Front desk staff experience was mixed. Some were of little personality or sense of training in customer service.

Great facility. Comfortable room and beds. Clean and modern bathroom. Excellent Breakfast buffet. Super gym and sauna though we did not use them. The front door services and transportation system is stellar. Secure location and facility with card security elevator.

Stayed in January 2025

Maid service did clean well floor and bathroom

Staff friendly and very helpful

Stayed in January 2025

Stayed for 4 night and was perfect for the occasion

Wonderful

Stayed in January 2025

Pillow was a bit smelly and too soft.

Great space in the suite with living and dining area and a kitchen with the basics and a good sized fridge. Comfortable mattress and great view. Courteous staff.

Stayed in January 2025

Well the rooms are not air conditioned because most are not because of the weather but you simply ask for a tower fan and they'll even bring you up to two. Only hot in the daytime when it's hot which is rare you mostly come in and it's nice and cold if you open the windows it's really a vent.

The staff is always so professional so friendly so helpful it's just unbelievable like most 99% of the places in Bogota. The service is just spectacular simply change the United States of America for sure. For the price the location is fantastic not far everything. Safe neighborhood where you can walk to anywhere. Currently under construction on lots of the roads but it will just be even more spectacular in the next year. The food manager Mario was just extremely Pleasant professional helpful just a pleasure to deal with. And I am from Miami I love my expresso shots the best in Bogota I have tasted so anyone needs a pick me up that's the place to go.

Stayed in December 2024

N/A

Breakfast is good.

Stayed in November 2024

Everything

Stayed in December 2024

No a/c

It was very clean

Stayed in December 2024

Excelent variety of food.

Stayed in November 2024

No AC. No side shower head. Fridge was very noisy. Restaurant food was just okay. Shower towels had a weird smell.

Staff were nice. Rooms were clean.

Stayed in November 2024

I asked for the shuttle info. They said I needed to fill in a link to prepay it but never sent it so I have to get there in Uber.

Nice room. Delicious lunch buffet. Good breakfast.

Stayed in November 2024

Fantastic breakfast. Staff superb in breakfast, reception, doormens and cleaning:))

Stayed in October 2024

We had several problems with some of the facilities such as the light in the room or the card readers in the elevators (this one very frequent).

The staff strives to provide excellent customer service.

Stayed in October 2024

Too far from the airport.

The restaurant was open late and the food was very good.

Stayed in October 2024

LOCATION, ROOM

Stayed in September 2024

There was lukewarm water on the saturday of my stay

Stayed in September 2024