Location is great, clean comfortable room, food wasn't much of the selection unless you ready to queue up at 6:30am to book in to restaurant which is not guaranteed, friendly and helpful staff

Stayed in March 2025

The servers at the restaurant did not look happy. The supply of dishes was not smooth. There were communication issues due to the language barrier. Making a restaurant reservation was difficult. It would be great if there were an easier way to make reservations. The room’s air conditioning did not seem adjustable. The water in the shower did not drain well.

Stayed in March 2025

Loved the setting, the pool, the walkways

Stayed in February 2025

The food was mediocre.

The location is beautiful! Tambor bay has a gorgeous stretch of beach.

Stayed in March 2025

Food was not the best

Good place

Stayed in March 2025

On Saturday night there was a disco which ran very late and was very loud. Also, the children’s show each evening is deafeningly loud. Not good for the children’s ears either.

We have stayed so many times at Barcelo Tambor and we love our rooms, always 321 to 327. The quietude is lovely.

Stayed in January 2025

Swimming pool is not very clean. Every 2 nights you book you can reserve in a special restauran El Rancho (meat and seafood), Italian or Japanese. If you book 3 nights like us you can only reserve one dinner. Normally in other resorts you can access anyday to all the available restaurants rederving previously. The rest of the meals, breakfast, lunch and dinner (except the ones you reserve in special restaurants) are done in the buffet El Tucan. This is a very normal buffet, don't expect really good food. Is not possible to compare with El Rancho, there is a really big differece. After travelling around Costa Rica and taste many natural fruit juices it was a shock for me to see artificial juices in a "5 star hotel". For me this is not a 5 star hotel like they say.

Is possible to see many animals from the Hotel, monkeys, squirrels, iguanas, macaws.... We have the oportunity to have dinner in El Rancho and William was a really good waiter, he served and advised us perfectly. The food was really good. The rooms are really big and AC works fine. Entertainment and activitys are really cool.

Stayed in July 2024

Playa

Instalaciones y entorno natural

Stayed in July 2024

The check in process was sloppy, slow and very disorganized.

The associates were helpful and kind

Stayed in April 2024

Bathrooms, Bedrooms and the complex overall needs a complete renovation, did not feel 5 star at all but more like a 3 star..throwback to the early 90s..food was mediocre too, not great value for money at all

Great beach location and beautifully landscaped gardens, decent pools and friendly and helpful staff

Stayed in April 2024

Not enough staff on so hanging around a bit , but it didn’t cause a problem

The location , the facilities and friendliness of the staff

Stayed in March 2024

Good amenities all close by. Food in the buffet restaurant was good. The Japanese only offered sushi which was subpar. The steakhouse was decent and worth the visit.

Stayed in March 2024

It was right on a black sand beach, which I have always wanted to see(black sand). The food in the buffet was really good, the staff were very nice and friendly, and resort is in a very quiet relaxation environment; the countrysideof Costa Rica. The grounds were well kept. Location is five and half hours from the airport. You have to take a two and half hours car service to a ferry. (Shot out to shuttle driver Felix for making this part of our transfer fun. He talked about the the different towns as we drove. Being hungry after our flight and wanting to try some local ethic foods, he stopped at a mom & pop spot, which was really good.) The ferry ride was one and a half hours. Then another shuttle for 30 minutes from the ferry to the resorts. I don't think this was 57 miles. I was very disappointed that the location was so far from the airport. The food service ends at 10PM every day so if you party until 3am(the time the disco ends) you will be hungry until breakfast at 7AM. Bathrooms need to be renovated (mold on shower walls and tub and sink were clogged). Lightning in the room sucks. The rooms lighting were very dim. The iguanas were very plentiful and were not afraid of humans(scary).

It was right on the beach, the food in the buffet was really good, the staff were very nice and friendly, and is in a very quiet relaxation environment. Growns were well kept.

Stayed in February 2024

Understaffed and worn out, the hotel recommended a taxi company which ripped us off, items in the shop were very expensive too, quite a long line of people to get food

Location is fantastic and there is lots to do

Stayed in February 2024

Hot water had to be requested, flies crawling all over the food. Food hygiene is lacking on the buffets and somehow ice cream is always melted? I got sick on the second day, definitely not a five star hotel. Maybe 3,5 to 4 stars.

Great, spotless beach. Rooms were spacious and clean, except the semi iffy bathroom. Entertainment & tours available on the premises.

Stayed in January 2024

Return for the price paid felt off

Location and staff were really good

Stayed in December 2023

The food is average, feels like in a dorm, the staff looks demotivated due to the ongoing free of charge atmosphere. For me the last time on an All-Inclusive Hotel.

Very spacious area, the beach is fantastic, rooms Anfahrten area clean.

Stayed in November 2023

Well the advertised golf but they had not extended contracts with course and so golf was not an option we were two single guys not really setup for that.

Atmosphere and the food

Stayed in November 2023

Room distribution, condition of water tap, not smoking allowed

Facilities, staff

Stayed in October 2023

Some parts of the bedroom were no clean enough such as the bathroom

The location, and bedrooms were awesome, the workers super polite and everything was incredibly organized, which I loved

Stayed in August 2023

the food was disgusting!!

Stayed in July 2023

We didn’t have umbrellas on the beach and the food quality could be better. There where several flies on the buffet.

The staff where really nice people and helped with everything we asked.

Stayed in July 2023

The food in the buffet restaurant was really simple and the drinks in the bar were tasteless

The Italian restaurant was great

Stayed in April 2023

If you don't speak Spanish this resort is not the best for English speaking people as most staff cannot speak any English and the shows at night are always in Spanish so not very good The tours offered by the hotel are not through the better companies and I would urge their management to take the tours of all the companies around and either force their tour operators to offer something better or switch companies

The breakfast was good with many choices but no bacon during our 30 day stay

Stayed in April 2023