The restaurant could have more options of food and be careful with the salt. The stones to go up to the cabins are slippery. The trail should be worked on to make it more attractive.

This place is great to have a chilled out time and get out of the city to be in nature for a while.

Stayed in April 2025

Great breakfast that was included in our stay.

Stayed in February 2025

No negative.

Beautiful view from the balcony of the cabin. Very nice location. The food was great.

Stayed in February 2025

Maybe that the room didn’t have wifi

Beautiful!

Stayed in December 2024

beautiful surroundings, we stayed in a room with a balcony facing a mountain and the sunrise was stunning. they have a easy nice trail. clean and very friendlily staff

Stayed in January 2025

Pet friendly, quiet and peaceful. Good restaurant for dinner. One of the best hot breakfast.

Stayed in January 2025

Beautiful cabins with wonderful views. Gary the owner and Jonathan the chef were so lovely and the food was amazing. Thank you again and thank you for the coffee Gary!

Stayed in September 2024

The sound of the small refrigerator.

I liked the natural beats of the surroundings. the cabin was very cozy and the restaurant food was delicious.

Stayed in August 2024

Nothing

Wonderful room, spacious, with a comfortable bed and pillows. Rich breakfast and a super staff member, Michael, very helpful and nice. There is even an excellent restaurant and we ate delicious food. Very recommended

Stayed in August 2024

The balcony was not very secure for little kids.

Location was great, surrounded by mountains

Stayed in August 2024

Just a bit more comfort in the room. For example, there was a very small mat or rug inside the door of the room on which to wipe your feet. However it was on a varnished wood floor and one could easily slip on it and fall hard. It would have been nice to have another at the side of the bed so that when you get up you are not on hardwood floors with bare feet.

This is a really nice lodge with simple rooms and a really good breakfast. Staff was exceptionally good as was the dinner and dessert menu. The shower was very comfortable with nice warm water available on very cool mornings.

Stayed in July 2024

A few very minor issues just to bring to management. Shower head flow was good but in a compact flow due to calcification of head instead of more of a spray pattern. The only other issue is the rug in entry, the wood floors are beautifully finished, but the rug can easily slip out from under you if your not paying attention. I would recommend a non-slip backing to any rugs used on the wood floors to prevent potential guest falls. I only mention this because I worked in product safety for 25 years.

Beautiful location in the mountains of Copey. Quiet and peaceful. Great views. Rustic atmosphere. Staff that we met, Michael & the chef were great. Nice hiking trail up the mountain. Stream with the soothing sounds of flowing water.

Stayed in June 2024

Fabulous place to stay, a comfortable lodge in the middle of nature. The staff were so friendly. The food was good!

Stayed in May 2024

Nothing

Absolutelly nice, perfect place to stay a little out of the beaten tracks, but in full comfort and perfect service.

Stayed in April 2024

No coffee availability

Add print rules, wifi password and restaurant schedulle will be nice to have, also we would like cofffe in the rooms or availability im early morning since restaurant opens 7 am

Stayed in April 2024

Rooms.too simple

Great location. Food very good. Rooms.could be improved

Stayed in February 2024

Bed is too hard

The balcony view was awesome!

Stayed in March 2024

There is one hiking trail on the property, and we took a long walk on a mostly-unpaved road up to a magnificent vista point, but there is not a lot else to do right there. That is not a criticism of the hotel itself.

Lovely cabins set on a hillside overlooking a valley and farms on the opposite side. Our cabin had its own bathroom plus a king-sized bed, mini-fridge, coffeemaker (BYO coffee) and wood fireplace. But the best feature is the exceptional food in the restaurant. Do not miss the baked trout.

Stayed in February 2024

El Toucanet is a delightful small hotel in the mountains with rustic cottages and a spacious, beautiful restaurant overlooking a garden. Moises, at the desk, was a gracious and caring host, as was the kitchen staff. Dinner and breakfast were excellent. Navigation is a must, as the hotel is about 30 minutes from the Pan American Hwy (Hwy 2) - absolutely worth the effort to get there. The sunny morning at breakfast with windows open and many species of hummingbirds feeding was most memorable.

Stayed in January 2024

The breakfasts were excellent but our party had some uneven experience with the suppers.

Beautiful setting and property. Excellent views. Clean comfortable room.

Stayed in February 2024

Not much. The restaurant menu could have had a few more vegetarian options for dinner but it did have some and this was not an issue at breakfast so it's up to you if you want some variety to eat elsewhere for a night or two. We stayed for 4 nights which I think is more than most so likely something unnoticeable. Also the chef kindly cooked up a tomato soup on request so no complaints. The hot tub seemed a bit erratic, not sure if we worked it out properly or it's faulty but a hot bath was just as good anyway. Really nothing to detract from a fabulous stay but hopefully this feedback is helpful.

The staff are wonderful and helpful in every way possible. The lodges are so atmospheric, with stars galore at night and wood fires if the weather gets damp. The hummingbird garden by the stunning restaurant vista is bliss. The best thing I can say is that my wife and I both felt slightly bereft when we came to depart. Wonderful homely and peaceful place to stay and from the owner to every single staff we were made to feel warmly welcomed. Also, they helped us organise a quetzal tour which delivered us many of those beautiful birds.

Stayed in January 2024

The trail was not spectacular.

The restaurant is very atractice and cozy and the food is good, We also recieved good service from the waitress.

Stayed in January 2024

The lodge is a place to sit back, relax, and watch watch humming birds go about their business.

Stayed in December 2023

N/A

Location, beautiful surroundings, the fire place. Breakfast was really good

Stayed in December 2023