Reviews of Greemount Hotel
Los llanos, Puntarenas, Costa Rica de la escuela los Llanos, 350 metros Norte., 60109 Monteverde Costa Rica, Costa Rica
#27 of 43 B&Bs and Inns in Monteverde Costa Rica
Guests' ChoiceReview score
Based on 51 B&B reviews
8.2Score breakdown
-
Cleanliness
8.6
-
Comfort
8.4
-
Location
7.7
-
Facilities
8.2
-
Staff
9.1
-
Value for money
8.7
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 12 April 2025
Samuel
France10 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nice place. Kitchen for customers.
Stayed in April 2025
-
Reviewed: 22 March 2025
Xi
Switzerland34 reviews1 helpful vote7.0“Great for a short stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
There is no hot water for shower. Plus, it is located in a small village with no restaurants around. You need to take the car to Santa Elena every time (about 5 min drive) but it can be challenging to find a parking spot.
The property is absolutely gorgeous, the room and all open spaces are decorated with wooden furniture and nicely painted. It is such a delight for the eyes. The breakfast is prepared freshly every morning. The staff are very nice.
Stayed in March 2025
-
Reviewed: 16 March 2025
Panp
Netherlands162 reviews22 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The toilet was small and the toilet seat was a bit broken.
Friendly staff. Breakfast was basic (pancakes), but OK. Adding eggs would be a good idea. The coffee was very good though. Fast WiFi, but please mention the password. Scanning a QR code is problematic when using a laptop. I had to use my smartphone as a WiFi repeater. Parking available. Good value for money overall.
Stayed in March 2025
-
Reviewed: 11 June 2024
Dániel
Hungary22 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Loud people in the neighborhood. Couldn’t relax.
Friendly staff.
Stayed in June 2024
-
Reviewed: 20 February 2024
Nicholas
United States242 reviews24 helpful votes9.0Superb- • Leisure trip
- • Group
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Would be difficult without a car.
Nice rooms, convenient location if you have a car. Quiet, comfortable, friendly. Simple breakfast. Excellent restaurant El Legado nearby.
Stayed in February 2024
-
Reviewed: 23 January 2024
Leslie
United States2 reviews7.0Good- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Towels were very rough, toilet paper was rough like sand paper. No hair shampoo.
friendly staff, location, room size
Stayed in January 2024
-
Reviewed: 22 January 2024
Jody
United States18 reviews3 helpful votes7.0“Near town, comfortable room, best if you have a car.”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 3 nights
Outside areas were quite “rough”. Very dusty on a gravel road.
Good breakfast, comfortable room, very nice common areas for lounging.
Stayed in January 2024
-
Reviewed: 5 January 2024
Sienna
United States18 reviews6 helpful votes9.0“Beautiful hotel convenient location”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Warm water because it was cooler in area and cold at night. Walls are very thin but seems to be common in this country. Light sleepers beware.
I’d give 10/10 if the showers weren’t cold and office was open more for extra tp/towels. Literally my only complaint. This hotel beautiful inside and out. The room was very nice. The location was very close (driving) to many activities and the town center. Beautiful end of street view. Very relaxing.
Stayed in January 2024
-
Reviewed: 20 December 2023
Patty
France16 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
It’s far from town center and the room is small. Parking is hard.
The staffs are friendly and helpful. The suggestion of activities are good.
Stayed in December 2023
-
Reviewed: 6 December 2023
Anissa
France41 reviews5 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Great place, familial and comfy. I loved the decoration full of wood, the location and breakfast is nice
Stayed in November 2023
-
Reviewed: 28 July 2023
Malgorzata
United States5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
The hotel was cute. The kitchen was available to residents at all times. Staff was extremely friendly.
Stayed in July 2023
-
Reviewed: 14 April 2023
Malina
Netherlands24 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The location is a bit far out of town, just keep in mind that you really do need a car to stay here.
The hotel was clean and the staff was incredibly friendly. it was good value for money.
Stayed in April 2023
-
Reviewed: 8 April 2023
Nigel
United Kingdom49 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Not within easy walking distance of Santa Elena. The hotel itself did not have a restaurant or bar.
The staff were very welcoming and provided an excellent breakfast. Very helpful organising a trip and with sorting out the laundry.
Stayed in April 2023
-
Reviewed: 14 February 2023
Hans
United States11 reviews8.0“A well-run hotel with helpful staff, tasty breakfasts, and a good location.”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 6 nights
- • Submitted via mobile
Walls are thin and noise from other guests was occasionally bothersome, especially those talking loudly late at night.
Staff was very friendly and helpful in setting up tours. Breakfasts were very good. The location is good - out of the main tourist areas, but within reasonable walking distance of town. Very nice backyard area.
Stayed in February 2023
-
Reviewed: 5 February 2023
John
United States22 reviews1 helpful vote9.0“highly recommended, especially high value”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 5 nights
- • Submitted via mobile
Warm and welcoming hosts. excellent daily breakfasts
Stayed in February 2023
-
Reviewed: 20 January 2023
Deborah
Netherlands17 reviews2 helpful votes8.0“Great place”- • Leisure trip
- • Couple
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Nice room! Enough space and good kitchen.
Stayed in January 2023
-
Reviewed: 31 December 2022
Emma
United Kingdom9 reviews1 helpful vote9.0“Exceptional for price, great owners, loved it”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Lacks secure parking is only downside and no fan however room remained cool on our nights there
Lovely breakfast, very friendly staff and accommodating when poorly. Great value. Recycling available. Lovely decor. Great wifi.
Stayed in December 2022
-
Reviewed: 31 December 2022
Hath
Canada54 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
Thin walls means that you'll hear the adjacent rooms and hallway. The breakfast is quite light.
Great hospitality and travel tips. The place is nicely decorated, feels like home.
Stayed in December 2022
-
Reviewed: 27 December 2022
Khrystyna
Canada6 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
the only issue is that it was freezing at night Wendell in our jacket . a couple extra blankets would be nice
very nice staff , nice breakfast and clean !
Stayed in December 2022
-
Reviewed: 4 December 2022
Peter
Canada6 reviews1 helpful vote7.0“the staff was very friendly and helpful with booking of tours”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
the breakfast was mediocre
very nice, spacious lounge area.
Stayed in November 2022
-
Reviewed: 26 November 2022
Bruce
United States13 reviews9.0Superb- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
Basic accommodations at a great price. Helpful recommendations on tours and food. Wonderful Costa Rican family running the place.
Stayed in November 2022
-
Reviewed: 19 November 2022
Amber
Netherlands24 reviews3 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Just a bit humid in the room. But I guess that is something you can not avoid in this climate. And it was not too bad.
The family is so kind and the place is very comfortable. Just a bit far from the center but that's okay. The family is super helpful and everything is well arranged. They helped us planning tours and transportation with a very sweet driver. The beds are also great! Would definitely recommend staying here!
Stayed in November 2022
-
Reviewed: 21 October 2022
Hassan
United Arab Emirates9 reviews4 helpful votes7.0“pleasant”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
it’s fair that the room is full of bugs since it’s in the mountains but there was no try to prevent the rooms from having so much bugs.
staff were super nice and room was organized
Stayed in October 2022
-
Reviewed: 20 August 2022
Or
United States15 reviews7.0Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 3 nights
- • Submitted via mobile
The walls are very thin. There's not a lot of privacy in the hotel.
The staff is very friendly. The common place is well designed.
Stayed in August 2022
Showing 1 – 25
