De La Fortuna 4km Camino Hacia El Volcan, 21007 Fortuna, Costa Rica
#76 of 120 hotels in Fortuna
Guests' ChoiceBased on 222 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 July 2023
Kathy
United StatesNothing. I liked everything.
The scenery was beautiful. The room was clean and very quiet.
Stayed in June 2023
Reviewed: 13 July 2023
Floretta
Costa RicaThe shower curtain should be changed.
It was very clean and the bed was comfortable. It was quiet which is a plus.
Stayed in July 2023
Reviewed: 21 June 2023
Maria
Costa RicaThe property has an amazing view of the volcano
Stayed in June 2023
Reviewed: 13 June 2023
Antonio
MexicoWonderful peaceful place. Lovely hot pool with a sensational view on the volcano!
Stayed in June 2023
Reviewed: 1 June 2023
Nassim
United StatesBeautiful property with exceptional views of Arenal Volcano from the breakfast area and the main hot-spring-fed pool. The thermal pools were a real treat, particularly after a long day of hiking and exploring. The staff and management were wonderful and very helpful. As others have noted, the location is marked from the main road but set back in a way that makes it feel particularly peaceful. It is convenient to both La Fortuna town center and many popular activities, although you may want to rent a car as the distances are not easily walkable and Uber is totally unreliable.
Stayed in May 2023
Reviewed: 30 May 2023
Esteban
CanadaThere is a bar not far from the place where if you are in the pools you can hear the music at night, but once in the room the noise goes away
Amazing views, beautiful place, Place is nice, with 3 small pools!
Stayed in May 2023
Reviewed: 23 May 2023
Aleksander
Canadapillows, moisture in the room
hot springs, breakfast, property garden with wildlife, calmness and privateness
Stayed in May 2023
Reviewed: 19 May 2023
Alyssa
United StatesThis property is beautiful with great views and a little off the main road so it’s nice a quite.
Stayed in May 2023
Reviewed: 19 May 2023
Peter
United KingdomEasy to find. Short drive to Fortuna Town. Good breakfast.
Stayed in May 2023
Reviewed: 13 May 2023
Debbie
United StatesThe location was very far from downtown. You must rent a car or use taxis.
Hot spring water pools. The grounds were beautifully kept. Lots of birds.
Stayed in May 2023
Reviewed: 5 May 2023
Dana
United StatesThe big thermal pool was very nice and relaxing.
Stayed in May 2023
Reviewed: 5 April 2023
Hayley
CanadaThe property is a little isolated, but there is a great restaurant Bongo's within easy walking distance. This may not suit everyone. Also - be prepared for the peacocks waking you up at 2.30am!
The grounds are absolutely lovely. Having the hot springs right on property, with a view of Arenal - outstanding. Lovely breakfast, lovely staff. The rooms were a lot nicer than shown in the photos when we booked - they have now been updated to reflect the changes that have been made. Spotlessly clean.
Stayed in March 2023
Reviewed: 3 April 2023
Nital
United KingdomThe pool was good. Temperature was perfect. Breakfast was simple but good.
Stayed in March 2023
Reviewed: 30 March 2023
Dee
United StatesA place to gang or put some clithes.
Breakfast was very good. Fresh local fruit and orange juice each morning. We had our choice of three personally prepared breakfasts. I asked for eggs over easy one morning and Lidia cooked them perfectly. The location right up against the jungle was fantastic and we loved watching the numerous exotic birds eating the wild miniature bananas just a few feet away from our outdoor space.
Stayed in March 2023
Reviewed: 30 March 2023
Norbert
AustriaAwesome location with private hot pools surrounded from pure nature. Lydia did a great job and prepared everyday a fresh and great portion of breakfast. We also liked the large room and the stable WiFi. Free parking on site
Stayed in March 2023
Reviewed: 23 March 2023
Nadezhda
GermanyFurniture was a bit outdated
Friendly hosts. Great location. 3 Thermal pools around the property free to use. Super clean room and pools. Very nice garden. We managed to see a lot of birds around the garden. Very tasty breakfast. Super quiet and safe.
Stayed in March 2023
Reviewed: 23 March 2023
Stefania
United StatesBad smell in the bathroom
Pool
Stayed in March 2023
Reviewed: 19 March 2023
Martina
ItalyRestaurants or supermarkets are not easy to reach without a car
Really kind and nice staff! Quality of breakfast was excellent. Quiet location out of the city
Stayed in March 2023
Reviewed: 18 March 2023
Rino
CanadaPeacocks we’re nice but a little loud at night
Hot springs. Beauty view of volcano. Well manicured gardens. close to everything.
Stayed in March 2023
Reviewed: 12 March 2023
Sheila
Canadawhen we first arrived at the property the room had a slightly septic smell to it but that was gone quickly after opening the windows for a couple of hours
the location is great if you have a rental car…it’s about 5-10 minutes out of La Fortuna on the way to the national forest and mysticism bridges. when you first drive in you don’t feel overly confident because it’s a gravel road leading to a working farm but when you get to the hotel it is incredible! a beautiful oasis with birds and natural hot springs…the staff are so kind and helpful…and the breakfasts are great!
Stayed in March 2023
Reviewed: 11 March 2023
Gibson
United StatesThe location was amazing, it was far enough from the main highway that it was super quiet. Alejandro was so friendly and accommodating, and the breakfast was delicious. Finally, the views from the hot springs of the volcano were absolutely stunning. I would love to return.
Stayed in March 2023
Reviewed: 7 March 2023
Karl-heinz
GermanyLydias help for the Liberty Simcard was more than great. Thank you again. The Room with aircon was big and a good shower. Also the fridge was good. TV big, WE don' t need. The breakfast was also good. The three Pools were amazing. From one Pool you have a good view to the arenal Vulcan, but Always in Clouds. All Pools are with thermal water, ca. 37° .
Stayed in March 2023
Reviewed: 4 March 2023
Lewis
United KingdomNothing
Really comfy bed, amazing breakfast. Staff helpful! Its on a farm which adds to the fun with Peacocks roaming about. You need a car really, but we did walk down to the nearest Restaurant Bongos. Good Staff and priced drinks, Fajitas really good not sure about other dishes.
Stayed in March 2023
Reviewed: 2 March 2023
Alejandro
ArgentinaBeing able to choose our breakfast, having hotsprings, and birdwatching within the hotel. Staff was super nice too.
Stayed in February 2023
Reviewed: 1 March 2023
Jacqueline
Canadathe room was a comfortable size but lacked furniture for storage of clothing.
it was full of wild life. pools were fed by hot springs. Quiet for sleeping. parking available and easy to access. The staff were so friendly and always wanting to make our stay welcome. Bed was comfortable.
Stayed in February 2023
Wayne, USA
Ferrara, Italy
Visconde De Maua, Brazil
Rome, Italy
Avgonyma, Greece
Jersey City, USA
Wuxi, China
Canggu, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content