Hendrikplein Punda, Willemstad, Curaçao
#10 of 57 hotels in Willemstad
Guests' ChoiceBased on 439 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
Malvea
CuraçaoNothing
The balcony
Stayed in April 2024
Reviewed: 23 June 2024
Pascal
BelgiumEverything! Location, Very comfortable bed, warm shower, big bathroom, nice room, fridge, free water, Shediah is best, most helpfull and friendly host ever!
Stayed in June 2024
Reviewed: 22 June 2024
London
Trinidad and TobagoFrom the moment we arrived the staff was very welcoming..the room we stayed in had a balcony so the views were wonderful...the bed was the best bed i ever slept in my entire life..
Stayed in June 2024
Reviewed: 16 June 2024
David
ColombiaUbicación
Stayed in June 2024
Reviewed: 4 June 2024
Leticia
BrazilThe staff at the Cascada Rooftop. They seemed lazy and unhappy. Bad service.
Location, staff at the reception, room.
Stayed in June 2024
Reviewed: 30 May 2024
Lienga
SurinameThe WiFi needs to be upgraded
I really like the location, the rooftop was nice
Stayed in May 2024
Reviewed: 30 May 2024
Claudine
SurinameNothing in particular
Friendly personnel & central location, safe environment, cleanliness
Stayed in May 2024
Reviewed: 28 May 2024
Tatiana
BrazilStaff, facilities, shower, free drinking water, rooftop, excelent localization in downtown.
Stayed in May 2024
Reviewed: 28 May 2024
Haime
ArubaThere was nothing not to like
The location was the best, we had a car but we could walk all around. The staff was super helpful
Stayed in May 2024
Reviewed: 25 May 2024
Nyesha
United StatesUpkeep in some areas could have been better (ex. Paint on walls needed to be touched up)
This hotel is right in the heart if Willemstad. A lot of shops restaurants and attractions are within walking distance! The staff were friendly and accommodating the room was nice and modern.
Stayed in May 2024
Reviewed: 22 May 2024
Talya
United StatesLightning in the room
Great location, nice rooms, friendly staff, rooftop bar and coffee shop
Stayed in May 2024
Reviewed: 16 May 2024
Camela
Saint MartinMelissa and shanty was so lovely help us out , give us nice suggestions and activities also food wise. They are the best front desk workers.
Stayed in May 2024
Reviewed: 15 May 2024
Alleyne
Trinidad and TobagoI wish it was breakfast included and the pool was open longer
I liked everything about it, the staff is amazing and it's directly in the heart of punda
Stayed in May 2024
Reviewed: 13 May 2024
Luis
VenezuelaTerrace needs to be in prestine conditions and settle each morning. Change the water of the Little swimming spool more often.
Location, room and staff.
Stayed in April 2024
Reviewed: 9 May 2024
Khamesha
Trinidad and TobagoThe pool hours could have been longer. Parking was a bit tedious because it was public parking in a busy area so we had to make the block a few times before finding a park.
It was close to a lot of restaurants, cafes and the Queen Emma Bridge. The staff were all really pleasant and helpful. The place was very clean and smelled nice. The facilities were quite modern. The rooftop restaurant, excellent. The view was out of this world!
Stayed in May 2024
Reviewed: 6 May 2024
Carmelita
Bonaire St Eustatius and SabaThere's no box to leave tips for the reception staff
What I wanted and more. The room and bathroom are large. Technology up to date. In the middle of Punda easy to get to the bus stop or Otrobanda. And if you have a late flight there's storage for luggage and you can refresh in the toilet near the reception. Water is free during your stay. There's a roof top restaurant, pool and seating area with a fantastic view . It's also very safe and there's security in the night.
Stayed in May 2024
Reviewed: 6 May 2024
Kelvina
AnguillaNothing!!!!!
The Receptionist was Amazing...Friendly Knowledge and made a wonderful first impression ...the facilities were very clean comfortable and modern...Biggest Shower ive ever seen in my life lol...the location is unbeatable...I work for a luxury resort so I am hard to please but I honestly cant think of anything wrong with this Hotel...Dont stay anywhere else!!!!
Stayed in May 2024
Reviewed: 30 April 2024
Candy
United StatesI loved every moment of my stay at Elements. It's close to Queen Emma's bridge and the Curaçao sign. I was able to see it from my window every morning and evening. I suggest an Oceanview studio if available. It was very spacious and clean. Everything was walking distance. If you want to go further, the front desk assists you with a taxi service, or you can opt for a rental car. We met a nice young man on our 2nd night there that drove us everywhere, and it was the best thing. We were able to check off everything of our list and experience more than we expected. Curaçao is beautiful with a European flair, and I can't wait to get back. Elements has a texting service for any issues. Every single thing that I requested was honored within minutes. This boutique hotel is a Gem.
Stayed in April 2024
Reviewed: 29 April 2024
Johanna
GrenadaI was willing to contribute to 'save the planet' as per sign in the bathroom and hung up my towel. The maid changed it nevertheless. If you are an early or light sleeper, there can be live music heard from the roof terrace.
The location, the many power outlets, the beautiful scent throughout the hotel, the roof top terrace contributed to a successful stay.
Stayed in April 2024
Reviewed: 27 April 2024
Pui
NetherlandsOverwhelming scents in the hallways (but that is just a personal preference) Drinking glasses in the room were not being cleaned properly.
Excellent location, good value for money. Friendly staff. Bed was comfortable enough. AC was not properly working on arrival day but the maintenance team took care of it and worked well afterwards.
Stayed in April 2024
Reviewed: 26 April 2024
Claudia
United StatesEverything was wonderful
Shadaih Pers, Shelsie and all crew are fantastic. Excellent customer service. Once you enter this Hotel Elements, you are home. My husband and I have no words to describe the professionalism and respect of all the employees. Sorry for not spelling and know everyone's names. Thank you all for such a wonderful stay. God bless you all. 🙏
Stayed in April 2024
Reviewed: 18 April 2024
Stephanie
United StatesI think the decor and ambiance should match the colorful vibes of Curacao. The room didnt have enough windows so not enough natural lighting and had very dark blue curtains.
The location was everything. Perfect. Can walk around Punda and Otrobanda. Loved having the rooftop bar Cascada right there as well. Also 2 other restaurants on site.
Stayed in April 2024
Reviewed: 17 April 2024
Louise
CanadaVery clean and modern Comfortable pillows and bedding Rooftop bar and pop The staff was excellent
Stayed in March 2024
Reviewed: 16 April 2024
Peter
NetherlandsSmall pool on the roof closes at 18:00 h.
Modern hotel in City center, all highlights can be reached within 5 min walk. Nice roof terrace and bar, with small swimming pool. Rooms suitable for families (2 kids - 11 and 13), but small, however perfect option for a few days stay do discover Willemstad. Friendly staff, free water during whole stay.
Stayed in March 2024
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