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Reviews of Papagayo Beach Resort 4 stars

Jan Thiel z/n, Jan Thiel, 00000 Willemstad, Curaçao

#47 of 57 hotels in Willemstad

Guests' Choice

Review score

Based on 25 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    6.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 16 February 2025

    7.0
    Staff was pleasant but too far from the beach across a public busy road
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    There was no shuttle service to the beach No bar service or food at the pool near reception

    The grounds were beautiful The pool was great

    Stayed in February 2025

  • Reviewed: 6 November 2024

    8.0
    All good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 14 nights
    • Submitted via mobile

    Location

    Stayed in November 2024

  • Reviewed: 16 August 2024

    8.0
    Very nice relaxing stay, great for as a base to explore Curaçao
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The cleaning/housekeeping is very good. I observed a number of changeovers and was pleasantly surprised with the depth of the cleaning undertaken between guest stays.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 11 nights
    • Submitted via mobile

    Both the swimming pools at the beach club and at the resort were dirty and not clean. The water was also too warm. The housekeeping didn’t clean the kitchen and the shower gel etc. were not replaced when finished. When arriving at the resort you receive beach towels. The reception told us you could give them to reception anytime and you would get fresh new towels. Unfortunately there were often no towels left and they would give you a cards so you can come back later and redeem the towels with the card. That is of no use if you want to go to the beach.

    The location and the setup were both great. The furniture in the house was really nice. We also really liked the location with the nearby beach and good restaurants.

    Stayed in August 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 12 nights
    • Submitted via mobile

    The swimmingpool is nice bit the water was not clean. Throughout the years we saw this part of the resort degrade. For us it was not a problem because the beaches are nearby (150 m walk).

    The Papagayo Resort villa’s (140m2) are a perfect place for a family of four. The possibility to open all living room doors to include the verranda around the house is marvelous. If you have a seaview location you can enjoy the great view to the Jan Thiel area and the surrounding waters. They clean the villa every day with new towels and bed make up.

    Stayed in May 2024

  • Reviewed: 12 November 2023

    7.0
    Good area
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    We have cockroaches in the house and busy two hours to remove them. That feels very dirty.

    Great location, beautiful area and very nice people by the breakfast.

    Stayed in November 2023

  • Reviewed: 3 August 2023

    9.0
    exactly what I had expected - great service and location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 14 nights

    nothing really jumps out, it was a great experience and what I had expected. Facilities are near by e.g a local supermarket just be warned food is expensive their so diving to a local supermarket such as LunaPark will save a few $.

    the location is great and you also get access to the health club, local swimming pool, beach and parking. The staff are so nice and everything is well maintained. I recommend renting a car to see the best parts of Curacao

    Stayed in July 2023

  • Reviewed: 29 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    external gym was awful- not nice staff - and we could not bring in teenager kid to gym together. not 2022 spirit but rather 1958. too long distance to pool area with kids.

    good room/villa. nice in pool area.

    Stayed in December 2022

  • Reviewed: 4 August 2024

    10
    Great resort with spacious villas, close to the best beaches of Curacao, walk across the street to Papagayo hotel for po
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 18 nights
    • Submitted via mobile

    Great resort with spacious villas, close to the best beaches of Curacao, walk across the street to Papagayo hotel for pool, bars and restaurants. Excellent service from staff that went the extra mile to accommodate special requests from our family

    Stayed in August 2024

  • Reviewed: 10 June 2024

    10
    Nice
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    There is a room tidyer who was not polite to us

    Confortable and good location

    Stayed in June 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    So much to do right in one spot. Beautiful beach/pool area, great food and vibes

    Stayed in April 2024

  • Reviewed: 8 April 2024

    3.0
    The service is terrible.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Villa with Garden View
    • Stayed 9 nights
    • Submitted via mobile

    The staff is unresponsive, and trying to get help from them always resulted in time being wasted. Better off getting what you need from another vendor.

    Location

    Stayed in April 2024

  • Reviewed: 3 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Bed and interior furniture uncomfortable. checked in after 4 and room was not ready and front desk was not empathetic or apologetic. not as a walkable as i’d hoped

    the balcony and furniture were comfortable, air conditioning and kitchen were nice. pool is cute

    Stayed in March 2024

  • Reviewed: 31 March 2024

    5.0
    Not as good as pictures
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Slow check in, room not ready at check in time, run down - sink slowly drained, hard bed, no towels at beach, no one tidying beach

    Nice design, beautiful landscape

    Stayed in March 2024

  • Reviewed: 30 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    One TV, bathroom dated, bathroom window wooden shutter broken, flying bugs especially ( mosquitoes) entering the bathroom and sitting areas due to wooden shutters covering entire living room kitchen and dining area. Requring lots of DEET if you stay in the Villa. There are no shelves in shower to hold products or grab bars.

    Stayed in March 2024

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    There was a very steep hill to walk every time I returned to the resort (bit it was worth walking.) The villa had no a/c in the living area and the fan I had did not circulate. They did give me another fan so I had two which was a plus. The bedrooms did, however, have a/c and it ran ice cold.

    The staff was friendly. It was in a great location. There was a bus that stopped across the street from the resort that took you to Punda, the picturesque town for a dollar and change. There was a kitch and a supermarket on the grounds to fill it. The Beach Club was also very nice. It was great for families and couples alike.

    Stayed in July 2023

  • Reviewed: 17 June 2023

    5.0
    It feels more like an Airbnb than a resort.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 7 nights

    There is no cleaning service at accommodation. I had to sweep the floor right at arrival as it was filthy dirty. No replenishment of coffee and sugar packets. No replenishment of soap, shampoo and body lotion, you need to request at the reception every day. Pool area behind reception deserves better cleaning.

    Location is perfect. The Beach Club is awesome with a great vacation atmosphere. Staff at reception, beach club and gate are very nice.

    Stayed in June 2023

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 12 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 28 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 13 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 6 August 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 7 July 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 13 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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