Hotel- 10 Points, Staff - 11 Points ... thanks and see you again

Stayed in April 2025

I read in the reviews that there were renovations and was concerned so i called the hotel and assured that the noise would not affect our stay. One could hear the noise BUT, was only when the patio doors were open.The pool was in the process of being reopened but at 15C id rather swim in the sea at 18C. However the sea was also closed with a red flag due to high winds. Even if open it’s not a beach. It’s rocky and not so accessible. Part of it on the left has bulldozed earth (with rubbish), so not sure if this is also being renovated ??!! There is also an indoor heated pool, but we did not use it as is very chlorinated and the smell was overwhelming. A fridge that you can’t put anything in as there is a notice that its only for hotel provided drinks. I could understand if it limits you to put in food. The nearest ironing room was a floor above :-( but the hotel made an effort to bring an ironing board to the room. The iron worked fine but the board collapsed a few times. In short this hotel can make so many small improvements that can elevate the services, which is an expectation from a 5* property. A call from guest services, or a note in the room to ask how is our stay, and if we need anything or make suggestions. Writing this review is a bit late for service recovery.

Our room was considered one of the best in the hotel and id probably stay in the same room again, on the third floor 3230 facing the sea and partial pool. The facilities are good and the room very clean, although id say quite dated, the bathroom has old style shower and probably could use a facelift. The mattress was ok, but started to cave on the side closest to the balcony doors. There is a Nesspresso machine and capsules are provided. The AC worked well to cool the room. There is private free parking at lobby level and also under ground near security. I suggest to clean out the underground parking, a bit of paint and a couple of plants would go a long way as is not reflective of the property and more like 2*. Breakfast was standard. There is a footpath right in front of the hotel that leads to the lighthouse, castle and fort. Many people use it to exercise. Thanks to Thanasis from concierge who spent lots of time to guide us with all the facilities.

Stayed in April 2025

lovely stay, decent hotel & beautiful location, amazing sunsets!

Stayed in March 2025

Breakfast great! Room little bit small!

Stayed in March 2025

The indoor pool seemed crowded and a little outdated.

The service was exceptional, the staff was always happy, ready to help, the cocktail bar in the hotel was cheap compared to what level of service you get.

Stayed in March 2025

It was excellent, top class

Stayed in March 2025

Outdoor pool was out of order

Stayed in March 2025

Friendly staff and excellent breakfast choices.

Stayed in March 2025

We lost two and half hours on arrival- to get proper room with sea view, what we ordered and paid for. Poor seafood menu/availability at the main restaurant during dinner time. Stony beach with a lot of seagrass at the water-break.

Big and nice indoor pool, nice minty steam bath, well arranged sauna, jakuzzi.

Stayed in March 2025

n/a

Breakfast was excellent, room very clean and tidy.

Stayed in March 2025

The hole place was very clean and the employes very friendly and helpful!

Stayed in March 2025

Nothing

Facilities

Stayed in March 2025

The beautiful outdoor pool was unfortunately still being re-tiled so was out of use. Beach area in front of hotel is very rocky, but better beach within walking distance

Staff excellent, friendly and made us feel special Breakfast outstanding, best I've ever had in any hotel and endless choices of delicious food, both traditional and local On site restaurants, particularly Bacca were fabulous Spa facilities were great and it was good to be able to join exercise classes at no additional cost

Stayed in March 2025

Location and architecture

Staff were amazing , very attentive, efficient and friendly.

Stayed in March 2025

Facilities match the 5 star rating while the service could be improved. From staff that do not speak English well enough to home keeping almost never answering the phone. Even when they do, it takes hours to actually bring coffee etc.

Overall a great value! Great facilities, clean rooms, beautiful spa.

Stayed in March 2025

We had 2 rooms and one of them has issues with drainage. Water was standing in the sink for 10 minutes at a time. The smell of sewage in the corridor on the ground floor also slightly affected the impression of the hotel.

Comfy beds, spacious room with extra furniture. Great view from the balcony. Very convenient location - walking distance to the most interesting sights (kings tombs f.e.)

Stayed in December 2024

Breakfast and Room

Stayed in March 2025

No

Beautiful and peace…..

Stayed in March 2025

Needs some renovation, the corridors felt cold in the absence of a/c heating, the aluminum windows in the room were not sound proof and could hear the neighbors sitting at the veranda, too much chlorine in the swimming pool causing irritation to the eyes whose water felt cold

Luxurious hotel with nice relaxing spa and indoor swimming pool, spacious rooms, really comfy bed, very friendly and polite personnel eager to help

Stayed in March 2025

- in 2 days in the underground parking lot the car was noticeably covered in bird shit, from a covered parking lot I expect that this should not happen

Good value for weekend or holidays leasure. We like food (restoraunts, breakfast) and spa.

Stayed in March 2025

Nothing

This was a hotel full of old world charm and hospitality and yet had all the modern comforts. The indoor heated pool was a wonderful way to end a day of sightseeing. The food was incredible…we had breakfast and dinner and the staff would always offer to make us something new. The staff were just incredible in their hospitality. We could walk to the harbour from the back of the hotel. The outside pool of many levels looked amazing though we used the indoor heated pool as it was winter. We had a great stay!

Stayed in December 2024

Great and luxurious, super friendly staff

Stayed in December 2024

everything

Stayed in January 2025

Everything was perfect. Elysium is the definition of a 5-star hotel (the rate at this time of the year is value for money)

Stayed in January 2025