Stepanska 40, Prague, 110 00, Czech Republic
#47 of 566 hotels in Prague
Guests' ChoiceBased on 1031 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 26 October 2024
Yoram
IsraelOrdered a larger room - was nice sized. Location is very central Parking on site is convenient, but not cheap (40Eu) Breakfast is very comprehensive and abundant Staff very helpful
Stayed in October 2024
Reviewed: 25 October 2024
Merel
IsraelLocation, rooms and breakfast
Stayed in October 2024
Reviewed: 22 October 2024
Ran
IsraelExcellent location close to the city centre
Stayed in October 2024
Reviewed: 21 October 2024
Emily
AustraliaBeautiful modern rooms and the friendliest staff.
Stayed in October 2024
Reviewed: 21 October 2024
Alexandra
United KingdomI booked a King Room and was upgraded to a Castle Suite which was huge! Very comfortable stay. Breakfast was great, it was nice to have vegetarian/vegan options on the menu. Location was perfect, a couple of minutes walk from Wenceslas Square and metro/trams to get around the city.
Stayed in October 2024
Reviewed: 21 October 2024
Linda
Isle of ManVery clean and spacious, excellent location to go to most places
Stayed in October 2024
Reviewed: 19 October 2024
Stella
IsraelIt was to hot in the room
Breakfast was very good and diverse
Stayed in October 2024
Reviewed: 18 October 2024
Alice
PhilippinesAC temp high . Warm
Almost everuthing
Stayed in October 2024
Reviewed: 16 October 2024
Vivian
IsraelThe coffee machine did not work.
Very centrally located, few steps from the main square. Very friendly staff, esp karla in the breakfast room was especially attentive and helpful. Very good breakfast with many choices. Comfortable bathroom with everything needed.
Stayed in October 2024
Reviewed: 14 October 2024
Tommaso
United KingdomNothing major really. But the rooms are a bit noisy (you could easily hear people in other rooms moving or talking oe babies crying). For that, we were moved from room 410 to room 438 on our last two nights. However room 438 lock did not work. The beds and the pillows are quite soft and we personally prefer harder pillows and matresses, but this is just personal preference. Finally, the room has coffee but no tea option.
The staff was exceptional. All members went above and beyond to make our stay memorable and they also planned a lovely suprise in the room for my wife bday. The room was lux, spacious and perfectly clean. Excellent location to walk around Prague and the food and drinks were top class, almost Michelin level.
Stayed in October 2024
Reviewed: 14 October 2024
Haifa
United Arab EmiratesThe mattress I wish was of the medical type - The daily cleaning is very good, but I wish there was a deeper cleaning that includes under the bed - The breakfast in the restaurant is very good, but I wish there was more variety with the food items changing daily. In the end, these are just comments that do not detract from the beauty of the hotel accommodation and the wonderfulness of most of the staff members.
A very beautiful hotel with modern decor and furniture. The location is great, close to Wenceslas Square. The staff is wonderful, from Mr. Kim and all the staff at the reception counter, to Mr. Ibrahim in the restaurant, and Ms. Uliana with her constant smile. The room service is fast. you will never forget the beautiful smell when you first enter the hotel.
Stayed in October 2024
Reviewed: 12 October 2024
Anand
IndiaThere’s nothing I can say that I didn’t like about the property—everything was simply perfect.
The property was exceptional—fresh, impeccably clean, and ideally located. It was within walking distance to restaurants, cafés, shopping centers, and several popular sightseeing spots. The staff were outstanding—unfailingly welcoming, helpful, and always smiling. I have never encountered such warm hospitality anywhere else in Europe.
Stayed in September 2024
Reviewed: 11 October 2024
Nicola
United KingdomNo view at all - but I knew this and didn't need a view. I travelled alone - my first room was an inter connecting type with the door locked between me and the next room. It was a little noisy with 2 men in the next room. I spoke to the desk and they were happy to move me.
Great location - easy to walk to the tourist area without being stuck amongst the crowds. Staff were really helpful and friendly. Fantastic trendy bar/restaurant with excellent food. Room was modern and lux.
Stayed in August 2024
Reviewed: 10 October 2024
Stacey
United StatesThe AC did not work and it was hot in our room. I went and asked about it and the fro t desk just said it was broken. No answer on getting it fixed.
The room was great. However, they have my room to the other person we were traveling with. I was a little upset at that.
Stayed in October 2024
Reviewed: 9 October 2024
Lauren
United KingdomThe location was amazing and it was very comfortable.
Stayed in October 2024
Reviewed: 7 October 2024
Lisa
SwedenPerfect!
Stayed in October 2024
Reviewed: 6 October 2024
Tamarashvili
GeorgiaLocation, interiour, staff serving, room, cleaning, everything
Everything was excellent!
Stayed in October 2024
Reviewed: 4 October 2024
Shah
United StatesThe hotel is in an excellent location, close to many of the city’s attractions. The breakfast was very good, with a wide variety to choose from. The breakfast staff was excellent! Thank you.
Stayed in October 2024
Reviewed: 28 September 2024
Susan
United KingdomEverything was amazing from breakfast to the rooms and staff! Wonderful service and they even gave us an upgrade for our birthday!
Stayed in September 2024
Reviewed: 26 September 2024
Rdrucker
United StatesI don't care for rain shower heads and the handheld was mounted to low to use as a regular shower. Hotel was on the pricier side.
Excellent location. Rooms are smaller but very efficient. Very nice that it had a desk as well as small divan for sitting. Plenty of room for two large suitcases. Well designed bathroom with generous towels, though it would be nice to have a place in the shower to prop a leg for shaving. Excellent breakfast
Stayed in September 2024
Reviewed: 26 September 2024
Tackin
United StatesEverything about the hotel is perfect. It's located close enough to the city center so that you can easily walk to the old town (but not actually in old town - which can be annoying to drive in and out of). The rooms themselves are clean comfortable and stylish. And the amenities at the hotel are top notch - with a fantastic, new fitness area and an adjacent sauna facility (70 C). The breakfast offering is also quite good - with high quality produce and some decent set choices to order from. Really great place to stay to explore Prague and a good value for the money.
Stayed in September 2024
Reviewed: 25 September 2024
Andrew
Singapore-
Nice renovated and rooms were very comfortable
Stayed in August 2024
Reviewed: 24 September 2024
Bryan
CanadaNone, I extended my stay because I loved it so much
The rooms were spacious with modern touches
Stayed in September 2024
Reviewed: 23 September 2024
Pall
IcelandEverything was perfect. Such a good vibe at the hotel and staff extremely helpful, polite and friendly. Our room was excellent, comfy bed and pillows, clean and fresh air. Everything was just perfect. We will be returning to Prague and we will stay there again and looking forward to it.
Stayed in September 2024
Reviewed: 22 September 2024
Ingo
AustriaThe walls between the rooms are very finn you hear a lot if thinks that you maybe don’t want to hear :)
Central modern nice style great breakfast friendly staff
Stayed in September 2024
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