Fantastic place!

Stayed in February 2025

I liked everything about the place, the staff were amazing. The food and drinks in the restaurant and lounge were excellent. The spa was clean and extremely comfortable.

Stayed in December 2024

It was perfect.

Stayed in November 2024

It is always a Dream! It was pur third time and we love it in Retro Riverside! Staff so friendly, Great breakfast, just Amazing.

Stayed in November 2024

A cozy 5 star hotel that is good for recharging the batteries ! Strong points Personnel attitude. All of them eager to help and provide 5 stars services! Special mention for Lucie that was very supportive and gave us good hints! Spa area - not very crowded and quite keeping in mind the specific of the hotel-adults only. Food and restaurant atmosphere - extraordinary, deserving the 5 stars 🤩 Weak points - a liitle bit farway of Karlovy Vary and with nothing to do around. At the end weak points could be an advantage to have a quite and relaxing holidays. All the best!

Stayed in November 2024

Nothing

The reception staff was amazing, the manager and restaurant staff were very kind and accommodating! The facilities were luxurious and very comfortable. Spa, pool, gym, restaurant, terrace were very beautiful and comfortable. Would recommend for everyone who wants a legit experience of hospitality and rest.

Stayed in October 2024

none

everything excellent breakfast

Stayed in October 2024

the spa area could be a little too small when there are few more guests.

Great location next to a lake with a small and cozy spa area. The stuff and service were incredibly friendly and helpful.

Stayed in October 2024

I LOVE everything The staf!! The location The spa The balcony and the view from the balcony The room!! The friendly check in

Stayed in October 2024

The hotel only had one masseur, which meant we (as a couple) had to go separately to treatment. The massage itself was excellent.

Retro Riverside Wellness Resort is a truly beautiful hotel with friendly staff, spacious and clean room, terrific breakfast and perfect wellness area with many types of sauna, a pool and a whirlpool.

Stayed in September 2024

None

Restaurant with gread dish, SPA, The hotel's team, Convinient room

Stayed in September 2024

- location at riverside is wonderful - very helpful and nice staff - spa facilities were great - breakfast options were good - room, balcony, bathroom were good

Stayed in September 2024

The perfect place to relax and go on trips The staff is great at the reception in the dining room The service was excellent The room is very comfortable and overlooks the lake The spa was excellent in the dining room The breakfast was perfect We also ate dinner and it was excellent

Stayed in September 2024

Lovely building with various wellness possibilities. Great staff and a wonderful massage

Stayed in August 2024

Far from the city

Very quiet location

Stayed in August 2024

Nothing

Wellness, room, quietness

Stayed in August 2024

WOW WOW WOWWW 5/5 hotel!!! amaizng stuff high leveled resturant luxury spa clean and spacious rooms 11/10 experience First of all, the location of the hotel is amaizing, right next to the beautiful river and the mountains. Even though it's not in the center of Karlovy vary, the ride to the center is so quick and there are taxi's all over which are very avalibale. The hotel itself was great! the rooms were so clean with such a great view to the river. The pool and spa were intimate, veryy clean, and spoiling!!! The brakfast was delisious and diverse. And I must say that the stuff members were incradible. We felt so welcomed by the hotel manager, Lucia and Sonya , the receptionist, who helped us so much , and were so kind and patient. The hotel's resturant is high leveled and luxury, the waiters were very kind, one of them, Metin, was so nice to us, helped us with every quistion that we had, was so sensetive, kind, patient and really just made us feel like we're at home. We will defently come back again to this lovely hotel, We are so thankful for the great people and the warm welcome, highly recommanded!!!!

Stayed in August 2024

A very beautiful and intimate place located in the forest and by the river, yet close to Karlovy Vary. This boutique hotel is perfect for relaxation, with clean and cozy rooms. The wellness and spa facilities have everything you need. The staff is incredibly attentive and caring, going above and beyond to ensure a comfortable stay. We celebrated my boyfriend’s birthday here, and I had reserved a massage for him. They also added a candle to his dessert and made a custom cocktail that wasn’t on the menu. They opened the spa center earlier than scheduled just for us and offered us a late check-out. I have never encountered more exceptional staff.

Stayed in June 2024

Nothing

Everything

Stayed in July 2024

The staff was outstanding, going above and beyond to help us ensure we had the best possible vacation. I would also like to highlight the facilities, which were in excellent condition, and the wonderful view.

Stayed in July 2024

No walking paths to get to the dam.

The room was very comfortable. Great pool and wellness area. The staff very friendly and helpful. The breakfast and dinner was exceptional. We plan on returning.

Stayed in June 2024

1 of 2 sauna cabins was out of service. Check-in took quite a while as the receptionist was busy and not at the counter the whole time. I would expect the receptionist to be at the counter continously and be a bit more friendly - it is a five star hotel after all. Plus the receptionist wanted me to pay like 60€ for early check-in (it was only 1 hour before check-in time and the room was available...). Took a while to argue and the receptionist finally allowed to check in earlier without additional cost. Would wish that the hotel would be more service-oriented.

Very pleasant stay in a luxurious room! Had the sea/mountain view, beautiful. The hotel is in a remote area, hence very quiet and peaceful. Enjoyed complimentary welcome drinks.

Stayed in April 2024

Hot tub should be warmer. Beds a little firm. Manager said he would address both.

Wonderful location. Beautiful. In nature. 10 minute drive from town. Clean. Wonderful view. Lovely breakfast. Great staff.

Stayed in May 2024

Nothing to remark. We had a great stay. Everything 10/10. Friendly staff, great food and excellent facilities

Stayed in May 2024