Lot of noise, very bothering during the night, old facilities, window to a cleaning room, very warn, no air conditioning

Location, breakfast

Stayed in March 2024

The reception desk was open 24/7. Vladimir was kind and helpful.

Stayed in March 2024

It was in a great area, close to one of the towers and the transport was so easy

Stayed in March 2024

In my room was many things broken. Shower cabin, the wall was dirty, room has a weird smell. And the HEATING WASN'T WORK AT ALL! I asked the reception to give me another room but that 2 nights in the cold room. When I was complaining about the room condition, the night shift receptionist put all in the computer. But next morning I was asking when they can fix it. The receptionist didn't know about the problems at all and was a bit rude to me. Finally for the last night I got a normal, clean room!

The breakfast was very good.

Stayed in February 2024

Good hotel for 1 night stay. The reception is open 24 hours. Vladimir was nice.

Stayed in March 2024

This is Prague Hotels rule to kick out (checkout) guests 10:00 or maximum 11:00. I've never seen anything like this anywhere else.

Stayed in February 2024

Vladimir was very good. We'll be back.

Stayed in March 2024

Thanks for Vladimir, he was friendly and helpful.

Stayed in February 2024

The bed is not comfortable to sleep in. Because it's an old building, you can hear any movement in the main hall, the noise from the street,anything from the neighbours in the next room. The hotel itself doesn't look like in the picture and I am not very sure why it has 4 stars. P.S. don't forget your earplugs!

The location is great, lots of markets around ,restaurants and metro stations are 5 minutes walking distance. Breakfast was fine, staff friendly

Stayed in February 2024

The cleannes. There was mold in the bathroom. The marks from lipstick (I hope) on the back of the bed, and on the covers. The cleaners rushed our room when we were going out, without asking. They just grabbed the door. It´s quite unproffesional.

Price and the location was a quite good.

Stayed in February 2024

The gentleman I met at the front desk was rude. The ladies at the breakfast won’t even smile like they have a problem with you

The place was neat and comfortable. Especially the bed, had a good sleep.

Stayed in February 2024

Everything was perfect especially the staff I would mention Yuriy he helped to us a lot and he was so kind respectful

Stayed in February 2024

A room was a little noisy. In our room we had an issue with the hot water that wasn't resolved..

The staff was very welcome especially a worker Vladimir who was just perfect, responsive, professional and welcome!! Breakfasta were perfect!! Very recommend hotel.

Stayed in February 2024

Stairs.

This is a good hotel to spend a couple of days in. The polite guy Vladimir at the reception helped us a lot to find a restaurant in the evening to have dinner. Please note that not all restaurants and cafes are open after 8 pm. The hotel also has an internal parking lot.

Stayed in December 2023

Thanks to Mr. Vladimir for the free upgrade. It is very pleasant when the administration appreciates the guests.

Stayed in February 2024

The hotel is located in one of the best & safest areas of Prague- lots of restaurants and a metro nearby. The bed was very comfortable. The highlight was the delicious breakfast- amazing selection of pastries, eggs & juices. I will stay here again when visiting Prague :)

Stayed in February 2024

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Already by tradition, when I come to Prague, I always stay at this hotel and recommend to everyone accommodation there. Respectful attitude towards guests, well-equipped rooms, good level of cleanliness and responsiveness of staff- all of these make this hotel very special for me personally, 'cause here you can feel yourself like at home. Special thanks to the personnel of the restaurant for the daily delicious buffet-style breakfast with various meals, pastries, fruits, and vegs.

Stayed in January 2024

Nothing

It was really comfortable and very neat.

Stayed in January 2024

Very old rooms, staff not so friendly..quite rude. Apparently nothing changed since the hotel was established. Super old furniture, weird smell on the corridors. No, thank you.

Stayed in November 2023

The staff

Location and the rooms

Stayed in December 2023

The staff

Location,, the rooms

Stayed in December 2023

First of all, it was impossible to sleep or just rest because the walls are probably plasterboard or something like that. Some reviews telling that the noise is because of the bad neighbors, but it's not, you simply hear EVERYTHING no matter how silent they try to be. Starting from the doors - you cant close them with doorknob, you have to shut them. Room: our window looked to a backyard, and walls, not nice at all and no natural light. This all would have been okay for a 2 star hotel for half a price, but this is unacceptable for a 4 star hotel.

Breakfast was aone of the better things, but it was still not good. Not a big selection and poor or average quality, not much fruit or vegetable, and every day the same. Location was fine and 24 hours reception worked, the staff was not friendy at all but they did their job so its okay. I was okay with the cleaning as well but I'm not very sensitive in this case.

Stayed in December 2023

Room wasn't clean, staff did not ask any questions upon check in, did not provide us with a map or directions, seems like they didn't wanna be there

We got to use parking early, breakfast was good

Stayed in December 2023

Small room. Very noisy hotel, acoustics are awful, you can hear the staff very early in the morning and the guests (mainly school children on trips) in the evening.

Breakfast was plentiful, but not overly appetising. Coffee was good. Handy for town, 15 min walk or 2 stops on the metro.

Stayed in December 2023

The room was very cold (end of November), and no AC available.

Amazing breakfast and great location very close to metro station. Clean room and bathroom, comfortable desk for work.

Stayed in December 2023