The accessibility of the rooms

The attention of the very kind people

Stayed in September 2023

No sockets and problems with charging the phone. It was not possible to order breakfast.

Location close to the metro station and trams. Large room and bathroom. Large shower cabin. Comfortable bed. Very quiet.

Stayed in September 2023

Very noisy with tram passing right underneath window No TV Curtains did not cover window fully so light came in early morning. The bar and restraunt area never seemed to be open. Staff werent friendly at all A review giving the hotel 9 appeared under my name despite me not leaving such a review

Location was good, round corner from metro station and tram stop on 22 which goes, upto Castle. And there's plenty of local bars and restaurants nearby.

Stayed in September 2023

The hotel is not new, it has been there for a 100 years, and located in a old building. nothing can be done with that, but that may be important for some groups of people, so need to mention that. The room is clean, no stains or signs of old times, but they definitely need to make renovations from time to time. Feel free to reach the staff and clarify any question if necessary, as I said earlier - they are super helpful

The staff is really great! Friendly, helpful and caring, provided us with the room with bath so we were able to have a great rest after a long walking trip in Prague. The room was clean, all our requests were met.

Stayed in September 2023

In my room there was no towels and washing trick in the toilet didn’t work properly.

Location, price and 24/7 reception.

Stayed in August 2023

The shower head in my room was broken. I reported it and it was not fixed during my stay. My friend had a broken curtain (couldn't close so the street lamp outside filled the room with light). He was told it was the style of the curtain (one that didn't close), instead of it being fixed.

The location

Stayed in September 2023

Towels were torned and cleaning maybe better.

Location

Stayed in September 2023

Well located hotel close to railway station and the center of the city. Comfortable room and pleasant staff, always willing to help.

Stayed in August 2023

One of the curtains on the window was broken and I couldn't fully cover the window at night which allowed light to wake me up early in the morning

The room was spacious and clean

Stayed in July 2023

All good.

Super cosy room and friendly staff. Value vs. location is just perfect. It was my second stay for business trip and I will definitelly be back.

Stayed in July 2023

everything

Stayed in July 2023

Mini bar can be nice addition to rooms

Staff, location, rooms

Stayed in July 2023

A mini-fridge would have been nice.

I liked the view from my room into the courtyard with green trees, but even the room facing the street was quiet enough. This hotel is peaceful, in a great location and has the best staff. Everyone here is very friendly, accommodating and welcoming.

Stayed in June 2023

They removed the mini fridges in the room, but it's understandable.

It is our 3rd stay here and we will continue to stay here for as long as we will come to Prague (at least once a year). We like the location, the rooms, the quiet, the proximity to everything (metro, tram stations, a non-stop supermarket, stores).

Stayed in June 2023

Awfull experience! They try to charge you as much money as they can. Stayed there for 7night - huge mistake. You have to pay by card in czk but to convert euro to czk they use enormous exchange rate! Even higher than in city center. In total I payed ~700czk more than I should. No reasoning why the exchange rate as it is. Unbelievable! DO NOT RECOMMEND! The only good thing there - nice people at the reception.

Stayed in June 2023

No TV, no breakfast, all very basic

Good location, comfortable bed

Stayed in June 2023

I couldn’t get the TV working but that wasn’t an issue

Nice and clean room, good value for money. Perfect location.

Stayed in June 2023

Everything is great. I recommend it

Stayed in June 2023

No breakfast available

Very clean room, easy check in, great location. There were armchairs and a desk. The wifi was fast enough and stable. The bed was comfy and there was enough room for two people easily.

Stayed in May 2023

The room was too cold, with no heating, and it the roof windows were unreachable, impossible to open for a woman with an average height. For such an experience, the price was too high.

The hotel staff is very friendy, and the location is quite good.

Stayed in April 2023

The hotel is in a very good location. There is a direct bus to the Florenc bus station. The staff was very helpful and allowed us to check in very early.

Stayed in April 2023

Great location.

Stayed in April 2023

Room had no TV or fridge, no facilities for getting coffee or drinks on the premises, no breakfast. Reception staff very reserved, focused on getting you to pay on arrival

Location is very convenient to Metro and many tram lines, 10 minutes from centre. Surrounded by nice local bars and restaurants somewhat away from the tourism crowds. Simple rooms with comfortable bed and good shower

Stayed in April 2023

Lovely place, great location, pleasant staff.

Stayed in February 2023

First of all, I requested a room with a bathtub, I got no reply so I assumed they'd give me a room with a bathtub. Upon arrival I was denied my wish. I would have appreciated it if I had known before. The room I got looked comepletely different than in the picture shown on booking.com.

The receptionist let my dog stay free of charge and he was very welcomed. The room was warm.

Stayed in December 2022