Though the rooms are well insulated, this was not enough to prevent drunk neighbours from waking us up late in the night.

The room was very clean and tidy. The staff was nice and helpful.

Stayed in February 2024

The parking was small.

Normal room, very clean and quiet, comfortable bed. Mini bar. Nice breakfast with a lot of choices, super polite and helpful staff.

Stayed in February 2024

I didn’t excepted to be that far from the centre of Aachen.

That each room has a theme.

Stayed in February 2024

The pillows weren't so clean.

Good value for money. Park spaces ara available.

Stayed in February 2024

Would have liked to have more/brighter light in the room.

Quiet to sleep at night. For its quietness, it is worth the walk of 3 kilometres away from the city centre. That said, there is a good bus connection. Staff very friendly and efficient. Generous offer/variety of fruits at breakfast.

Stayed in February 2024

Never like shower curtains. Difficult to park car... spaces could be better organised and marked out

All very good really. Staff very friendly. Room clean and organised

Stayed in February 2024

No restaurants near to hotel.

Breakfast and staff was marvellous!

Stayed in January 2024

great breakfast, shower to small, bed to soft for me, staff very helpful, on website said including sauna and pool but at hotel you had to pay extra,

Stayed in January 2024

The location requires a car, but not a problem for us. at times, the smell in the bathroom

Very well assorted breakfast buffet, friendly staff, clean, practical room, car parking

Stayed in January 2024

It was a smell coming on from the drainage,not very pleasant but maybe in the future will be fixed.

Clean cozy rooms,comfortable bed,nice and warm after a thermal bath’s .Was a very nice experience,i really had a good time!

Stayed in January 2024

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It was comfy, we like it. Just last morning there was a road maintenance and it was noisy. We had to wake up very early.

Stayed in January 2024

the Hotel is easy to reach if you come from Belgium,makes an ideal stop over for driving to Köln,AAchen or Bonn.you can use the two sauna until 22 o clock.

Stayed in October 2023

Pillows can be better

Pool and sauna available until late evening, big bathroom

Stayed in January 2024

I was a bit disappointed that I had to take a bus into town. But there was no problem getting the bus there and back.

The room was nice and comfortable Also it had a balcony. The breakfast was also good.

Stayed in December 2023

Having stayed in comfort room previously was disappointed beds in superior room were not as comfortable and room didn't feel superior in comparison.

Good breakfast selection

Stayed in December 2023

Absolutely nothing.

Very comfortable hotel ind a very quiet neighbourhood. The staff was really friendly and helpful. The best part was the breakfast, delicious and varied food with freshly brewed coffee.

Stayed in November 2023

Reason for not giving 10 is that parking is not plentiful, insufficient spaces for the number of rooms. You need to arrive early to ensure a space, having said that free parking is available alone the road, it is busy road and you may have a walk back to the hotel.

We have stayed at the Art Hotel several times, what can I say the staff are very friendly speak very good English, Breakfast has plenty to offer hot/cold, the rooms are always clean and fresh and the bed is comfortable.

Stayed in November 2023

Since our room is the last room next to the hallway door when other guests and staffs close the door it’s so loud!!! the problem is they use it so often

Beautiful room with balcony, very clean, the mattress is so comfortable Big bathroom, provided fridge, glasses, laundry bag, and sewing kit. The heater work well

Stayed in December 2023

very small bathroom

very friendly and helpfull staff, welcome Glühwein, good breakfast, comfortable beds

Stayed in December 2023

Nothing

Everything

Stayed in December 2023

No charm in the room, wellness not included in price, bit far out of center

Friendly staff, clean, super quiet

Stayed in November 2023

Strange smell in corridor No water kettle in the room

Generally good location. We came by car. Private parking is available and you don't need Umweltplakette to reach the hotel. Room was clean, stuff friendly and helpful. Good breakfast, also enough choices for people with food intolerance

Stayed in November 2023

Not so easy to find a spot to park

Near to center and the highway

Stayed in November 2023

Nice modest hotel. Good breakfast

Stayed in November 2023

Although vending machine available. Water, tea/coffee machine in room would be easier and take rooms from very good to excellent.

Staff helpful. Very comfy bed and bed linen. Good selection for breakfast, enjoyed the fresh rolls.

Stayed in October 2023