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Reviews of Hotel Astoria am Urachplatz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Rotenbergstr. 16, Stuttgart-Ost, 70190 Stuttgart, Germany

#127 of 141 hotels in Stuttgart

Guests' Choice

Review score

Based on 787 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 226 – 250

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very clean and there is a daily cleaning service for the room. Room is very spacious with TV, sofa, table and chair, and a double bed. There is also wardrobe. The bath tub with WC is separate. There is also a balcony and a supermarket behind the hotel. Lift is also there in the hotel.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely price - cheap and clean, possible to accommodate late

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room with big balcony 3 minutes from the bus 42 stop and 5 minutes to the train station and city

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The balcony was along the street, so we were slightly anxious about the security.

    The room was well furnished with a nice couch, desk, and lumps. The bed was large enough for two people. The room also has a large balcony where we can relax ourselves. Moreover, the price was super cheap!

    Stayed in October 2023

  • Reviewed: 18 December 2023

    9.0
    Cozy, quiet and cheap.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    First room I got was not as described and had a twin bed and not a double bed as booked. Some guy hinted that the rooms in the main building cost 10€ more but this does not say anywhere on the site. It only shows the rooms in the main building and that is what I booked.

    First room we got was not that good but this is my second time here. The rooms in the main building are big and the best are comfortable. They clean and change sheets every day if needed. Lots of drinks, cigarettes and things for sale 24/7 in the lobby, super market behind the hotel, lots of great restaurants in walking distance and the bus comes every 10 mins that goes straight to Central Station or to Charlotten platz. So great location, balconies for smokers and very big nice balconies on the south facing side. I would say for the money, great hotel and friendly staff.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    2.0
    After a long day of traveling we came to the hotel to relax but at midnight the club next store play music all night, ke
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There’s a party next store at the other property from midnight to three am, will keep you up with loud music

    Room was big and spacious

    Stayed in December 2023

  • Reviewed: 16 December 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Single rooms are too small, pillow and blanket cover was smelling.

    Location is good

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Very good place to stay in Stuttgart
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention

    It is my second time in the same place. I have the same comment. Good place to stay very close to the city center, clean

    Stayed in December 2023

  • Reviewed: 7 December 2023

    1.0
    Don’t recommend this place to anyone.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor customer service and extremely bad communication with the hotel. We planned to travel to Stuttgart from Munich but we were stuck at the snowstorm and there were no buses, trains, or even another way to visit the city and to check in the hotel. I explained this situation several times to receptionist/managers and they just told me that they don’t care about the situation, because if they make an exceptions, what about their business? So impolite and rude on the phone even though there were unexpected circumstances, not our (client) fault. I raised a request to the hotel to cancel my booking for free or charge me for one night (not all prepaid nights), but they rejected my request. I know the policy of the hotel, but what about situations that we are not able to control. If one day I have plans to visit Stuttgart, I would never book this particular place.

    Nothing good to say to this hotel and communication.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    a lot of things broken, lamps, shower door, shower holder. no parking offered, even though the neighbors have large parking. could collaborate

    good location. room size. good heating in winter

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very honest for the location and price,definitely stay again

    Stayed in December 2023

  • Reviewed: 24 November 2023

    9.0
    Great for a night
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Can be a bit retro but for the price, one can not complain.

    Well organized and safe parking. Staff were friendly and helpful.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old rooms, curtains not working, noisy hotel, baf elevator, etc. Pictures on booking.com don't match the reality. Not recommended.

    Stayed in October 2023

  • Reviewed: 15 November 2023

    9.0
    Thanks for great people that work there,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A bit of a challenge with parking.

    We like this hotel, because this place is quite, personals are nice and warm.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Nice rooms fitting perfectly to the value for the money paid
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Blankets can be short for tall people. So better inform in advance so that hotel staff can take care of it.

    Comfy and spacious for a solo booking. Reception has a vending machine for water and other essentials for late night arrival. During the day, the penny supermarket is right in front which is very convenient.

    Stayed in October 2023

  • Reviewed: 5 November 2023

    5.0
    Passable for a night stay
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    It was passable for a night but I wouldn't want to stay any longer. There was not a feeling of freshness which I desire for when booking a hotel. Parking is on the road side and paid. Being the Halloween night, we could hear noise throughout the night coming from the streets outside.

    It is an old place. Location is not bad. The room look vinted with old furniture. There was a kettle in the bathroom and 4 glasses. No hair dryer. The beds were ok. The staff at the reception greeted well.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Alles

    Stayed in November 2023

  • Reviewed: 30 October 2023

    5.0
    not bad, but there are probably better ones with the same price around..
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    the personal was not really helpfull and always when I wanted something they told me that it was there but somebody probably borrowed it and the do not have it any more.. I didn´t feel good they looked like spying me all the time.

    I liked the breakfast. The accomondation was quite nice with a small balcony so we were able to sit and have a glass of wine at the evening.

    Stayed in September 2023

  • Reviewed: 13 October 2023

    9.0
    Stay again
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean rooms

    Stayed in October 2023

  • Reviewed: 5 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No 24 hour reception. We were delayed 4 hours and landed at 11.30 pm. We then had to go to the sister hotel on the other side of the city, pay and get the codes for automatic check in. Something to be aware of if you might be delayed. It was exactly what we didn't want at the time. Also, the room was small, basic and tired and not good value for money. The hotel's location is quiet, but it is at the top of a steep hill going up from the city centre. Bus transport is good, though.

    The breakfast was typically good for Germany.

    Stayed in October 2023

  • Reviewed: 22 September 2023

    9.0
    Clean, comfortable and spacious
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge or kettle.

    Comfortable king size bed, spacious room, balcony and comfortable lounge chair, close to cheap supermarket, quiet suburb, safe and lovely to walk around.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Good hotel for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The wifi did not work so we were conected but the service was to bad. the breakfast we didt liked it but i think that is personal.

    I liked that we had parking, a store is at the back of the hotel and we had a big room. we also had a 'big balcony'.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    3.0
    It was cheap but cheap is not good
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Insects! Crazy amount of them the shower which couldn't be used unless held by hand. The shower curtain didn't hold the water in coz of the slope of the roof and caused water spillage and flooding.

    Balcony

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. The room, facilities, personal..

    Stayed in September 2023

  • Reviewed: 29 August 2023

    1.0
    Horrible UNSAFE place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place was super unsafe. We had a sleepless night where we had to call the police, as there was a man trying to break in. He was shouting, banging on the door and then trying to push the door to get in. That was at 5am. Before that there was some sort of argument/party going on just outside our door at midnight. There was no help or support provided by the hotel. The reception was closed. Nobody was there to help us. We were scared and we’re not able to get any sleep whatsoever. The hotel apologised, but when I asked about the refund they REFUSED!!! It’s unbelievable. First they let their guests be unsafe and then they still charge you for the WORST STAY. We travel a lot and stayed in many places, but never had a situation like this. Avoid this place, as they don’t care about their guests at all. Also the shower door was broken, so you couldn’t lock it properly, the shower head had a leak, the room door didn’t work as it should, so you had to bang it loudly to be able to close the door. The place seems like rundown party house where no one cares about their guests

    Nothing

    Stayed in August 2023

Showing 226 – 250

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