Reviews of Hotel Hirschen in Freiburg-Lehen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Breisgauer Str. 47, 79110 Freiburg im Breisgau, Germany
#7 of 66 hotels in Freiburg im Breisgau
Guests' ChoiceReview score
Based on 169 hotel reviews
8.7Score breakdown
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Cleanliness
9.3
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Comfort
9.2
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Location
8.3
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Facilities
8.8
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Staff
9.1
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Value for money
8.3
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Free WiFi
8.4
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Reviewed: 2 January 2025
Benjamin
France48 reviews3 helpful votes1.0“I will forget”- • Leisure trip
- • Couple
- • Club Class Room
- • Stayed 1 night
- • Submitted via mobile
Poor staff Poor location Poor and old furnitures Absolutely overrated and overpriced
Nothing
Stayed in January 2025
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Reviewed: 13 September 2024
Celisa
Turkey14 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
The towels were not soft.
It was clean and comfortable
Stayed in September 2024
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Reviewed: 16 June 2024
Ramiro
Sweden28 reviews3.0“Avoid it, if you’re just staying as overnight option. Probably a fine dinning option- unfortunately, we didn’t have time”- • Leisure trip
- • Couple
- • Comfort Room
- • Stayed 1 night
- • Submitted via mobile
The person who checked us in. Zero engagement. The parking situation. Awful. 20 euros/pet. I’m ok with it but a bit salty in my opinion.
The night personal was extremely helpful and professional. We left very early and he made our check out very smoothly.
Stayed in June 2024
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Reviewed: 26 May 2024
Dovile
Switzerland15 reviews2 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Hotel is very far from the city center and not very convenient if you travel by public transport. No coffee or tea maker in the room, which should be standard for a 4star hotel. Pool area accessible only via the underground parking space. Sound proof needs to be improved. Heard other hotel guests walking in the room nearby at 1am.
Quiet place located quite remotely. Relatively big spa area.
Stayed in May 2024
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Reviewed: 14 November 2023
Joanna
United Kingdom24 reviews3 helpful votes7.0“Be advised to book your bedding size to match your bed”- • Leisure trip
- • Solo traveller
- • Comfort Room
- • Stayed 1 night
- • Submitted via mobile
Paid for a double room but received a double bed with single bed size bedding. Apparently one has to pre-book double bedding if travelling solo?? Never came across such a nonsense.
Clean and modern
Stayed in October 2023
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Reviewed: 6 September 2023
Giovanni
Italy7 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Comfort Room
- • Stayed 1 night
Lady at the check-out desk really not polite and arrogant
Stayed in August 2023
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Reviewed: 11 August 2023
Joanna
United Kingdom177 reviews13 helpful votes7.0“Great Restaurant! I would go again for the food in a heartbeat but room for improvement on the rest.”- • Leisure trip
- • Group
- • Comfort Room
- • Stayed 1 night
Unfortunately, you need to cater for events differently - telling some guests to be quiet is just bad form, especially when you a) had not pre-advised of an event at the venue, nor b) provided microphone (or similar facilities) to the event.... There is just no excuse to treat other guests like 2nd class citizens because your getting more money on an event as a whole; indeed we likely paid more than double the price per "event head".
The young chef cooked food that was amazing, don't lose him or the reputation will suffer because the rest of the stay was just ok: good reception, comfy & clean room but nothing to write home about per se.
Stayed in July 2023
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Reviewed: 28 July 2023
Ilse
Netherlands4 reviews6 helpful votes4.0“disappointed with the way complaints are treated... or better said, NOT treated.”- • Leisure trip
- • Group
- • Standard Room
- • Stayed 1 night
The staff should have informed the other guests upfront about the private party. If they had just been a little pro-active, offered a drink, had apologized in advance instead of waiving the guest's dissappointment... We expressed our disappointment but they just ignored it.
The food was delicious and the personnel in the kitchen and serving staff in the restaurant was lovely (and we offered them a nice tip), but there was nothing they could do to take away our overall feeling. I was very disappointed with the way we have been treated as guests. There was a closed party occupying the whole restaurant, leaving no room for attention to the other guests. We ware asked to be quiet, waited for a long time before we got served in the bar and got the overall feeling that our experience and expectations of our stay, were not important that evening whilst we paid the full price for the room. The worst is that we expressed our discontentment but the staff didn't do anything about it. The least they could have done in the bar - after the rude way how we were requested to be more quiet whilst we were just having a conversation - was to offer the drinks. They should have closed the hotel, arranged for a microphone if someone wants to give a speech for a full audience, or offered a compensation for the other guests who were treated "second hand" or at least, explain and be pro-active. The reception did nothing with our complaint, they just fully charged our creditcard, not even a coffee in the morning... bad service.
Stayed in July 2023
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Reviewed: 21 September 2022
Marc
Netherlands11 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
the did not inform us that there was a huge wedding party which made facilities such as the bar unavailable for other guests.
clean, nice staff good food.
Stayed in September 2022
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Reviewed: 17 September 2022
Profslai
Germany78 reviews12 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
Had to park on the street as the parking lot was full. Room was quite pricey for what you get.
Good, professional hotel, clean rooms.
Stayed in August 2022
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Reviewed: 28 June 2022
Xue
Portugal8 reviews1 helpful vote7.0“nice hotel”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The garage need take care about it, very narrow, and the roof of the garage is low, need take care about it when you opening your back door.
All people friendly!
Stayed in June 2022
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Reviewed: 9 June 2022
Khashayar
Switzerland28 reviews3 helpful votes6.0“All in all ok, but not the level I expect for 4 stars”- • Leisure trip
- • Solo traveller
- • Comfort Room
- • Stayed 1 night
Sauna was closed when I wanted to use it in the morning Renovation is necessary
Relaxed staff Parking Shower water pressure
Stayed in June 2022
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Reviewed: 15 March 2025
Robert
Switzerland26 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 7 March 2025
Elizabeth
United Kingdom29 reviews15 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Comfort Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2025
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Reviewed: 31 December 2024
Konstantinos
Greece9 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 31 December 2024
Dibc
France43 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Comfort Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 29 December 2024
Camelia
Belgium92 reviews20 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 3 December 2024
Olsen
Germany39 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 13 October 2024
Lima
India3 reviews8.0Very good- • Leisure trip
- • Couple
- • Comfort Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 9 October 2024
Anita
Germany41 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
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Reviewed: 7 October 2024
Cjm
Netherlands4 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Comfort Room
- • Stayed 1 night
There are no comments available for this review
Stayed in July 2024
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Reviewed: 30 August 2024
Mark
United Kingdom15 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
-
Reviewed: 18 August 2024
Karin
Israel7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
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Reviewed: 17 August 2024
Anne
United Kingdom18 reviews2 helpful votes10“Everything very nice thank you”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
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Reviewed: 8 August 2024
Alison
United Kingdom6 reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
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