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  5. Reviews of Five Elements Hostel and Capsules Frankfurt

Reviews of Five Elements Hostel and Capsules Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstraße 40, Bahnhofsviertel, 60329 Frankfurt/Main, Germany

#190 of 242 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 2112 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    6.7

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 601 – 625

  • Reviewed: 12 August 2024

    10
    Value for money hostel
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 12 nights
    • Submitted via mobile

    Nothing really.

    The staff is always very supportive.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted via mobile

    It's been over ten years that I have stayed there and it's starting to show. The locker boxes are broken the shower heads are disgusting, dirt in every corner, it needs a deep clean and better maintenance.

    For my purpose of travel the location was perfect. Close to the central station.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night

    When checking in at the hotel, I was asked for 10 euros as a deposit. I asked if it would be refunded or not. Reception confirmed to me that they are refundable. At check-out they will return them to me. At check-out they did not return referring to the city tax of 2 euros and some other costs. I was in a hurry and didn't bother to look into it, but it was not pleasant.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    9.0
    Excellent location if travelling by train
    • Leisure trip
    • Family with young children
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted via mobile

    Neighbourhood doesnt feel safe at night time

    Very central location next to the railway station, nice rooms and common spaces

    Stayed in July 2024

  • Reviewed: 29 July 2024

    3.0
    I don't even know how to fix it
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I paid for a room with separate accommodation and slept in a shared room. I paid more, but was placed in a cheaper room and the difference was not refunded.

    Just the staff

    Stayed in July 2024

  • Reviewed: 28 July 2024

    5.0
    Come for the Apfelwein, beware of the druggies on the streets.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    One downside is the location - red light district. Lots of homelessness and drugs. When I left the hostel one night, a man was lighting up a meth pipe right literally right outside the door….

    Nice facilities, comfortable bed with electric plug, clean bathrooms and showers. Has a kitchen, laundry facilities, and decent social areas. Big lockers under the bed to store stuff in your room. Location is very close to the central station.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very dirty and staff are very rude

    Nothing

    Stayed in July 2024

  • Reviewed: 26 July 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted via mobile

    At check-in we were asked for a deposit of 10 euros and were assured that it was refundable. At check-out, upon reminder, they returned 2 euros. Explained that it was a tax, but when booking the hotel its price on the website included all fees and tax. Very similar to fraud. If not this moment the staff behaved kindly. Very unpleasant to give 8 euros fraudulently.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted via mobile

    I should have stayed more days 🥲 this place is just amazing!🫶

    I love this place! Location is great; Room,bathroom were clean. The common area is amazing.. I had an amazing breakfast.I definitely recommend it 😉 The receptionist “Alice” is perfect !!! 😎 THANK YOU for such a wonderful time 🥂 10/10 👌🤩✨

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    A really good hostel in a lively part of the city.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night

    Nothing.

    The location and the hotel bar.

    Stayed in June 2024

  • Reviewed: 22 July 2024

    5.0
    Not staying there again!
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted via mobile

    Location was not good. It was noisy throughout the night. Room had a strange smell.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    2.0
    Very poor hostel, stay somewhere else!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 6 nights
    • Submitted via mobile

    Location right in the middle of the red light district where drugs users are walking around constantly. They charge you extra for your bed sheets and linen when you arrive, and threaten to fine you if you don’t use sheets/linen.

    Free tea, coffee and water. They have a washing machine and dryer, but only one of each.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    Would definitely recommend if you’re looking for a cheap, but nice place to stay
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted via mobile

    It is located in Red light district, but it was safe there. As a female solo traveler I felt pretty safe. And also when you book a room, they text you notifying about its location and they give you a few hours to think and cancel if you change your mind.

    Everything was very clean, I booked the cheapest room, but I had a good rest there. Breakfast was fine and met new friends there. The location of hostel is perfect, you can walk to all main spots from there.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    5.0
    Nice, the staff are pleasant and friendly.
    • Leisure trip
    • Group
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The fan in the room is too small for Summer heat so the room was hot.

    The room is clean and ok,

    Stayed in July 2024

  • Reviewed: 17 July 2024

    3.0
    Not recommended in any case. You can find many better options for the same price.
    • Leisure trip
    • Couple
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted via mobile

    Worst neighborhood you could imagine - full of unhealthy and unsafe people. Worst reception staff attitude I’ve met (an Asian girl) - aggressive and disrespectful.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is not safe for me because a lot of drugs and drunk people in the street In front of the hotel. Staying all the night shouting and fighting. It’s not comfortable for me to sleep well.

    The location is good near to the main station

    Stayed in July 2024

  • Reviewed: 16 July 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirt, dangerous locations, noise etc.

    Breakfast

    Stayed in July 2024

  • Reviewed: 12 July 2024

    2.0
    Too much noise from outside
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Too much noise from street in front of the property during the night. I only slept at 4am. It was also too hot inside my room.

    It is near the station

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Just stayed overnight for travel, but I met tons of very nice people and the hostel was amazing!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The hostel itself is fantastic!

    Really great staff, very relaxed atmosphere.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    2.0
    Not safe
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy at the night

    Location nearby the central station

    Stayed in June 2024

  • Reviewed: 8 July 2024

    2.0
    Very poor
    • Solo traveller
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The location is very very very bad , you will have the worst experience if you book here.

    Nothing at all.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Nice hostel close to main transportation hub.
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the property is in the red light district and not for the faint hearted. The streets are littered with drug addicts, prostitutes and public indecency.

    The hostel was very nice inside with great common area offering a good breakfast and free tea and coffee all day

    Stayed in July 2024

  • Reviewed: 2 July 2024

    5.0
    Not worth it
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted via mobile

    Road side rooms are so bad that you hear the nuisance In midnight and I couldn't sleep the whole night. It's really bad with bottles vein broken at 2 AM and all shouting nuisance at midnight.

    Centrally located

    Stayed in June 2024

  • Reviewed: 1 July 2024

    10
    Thank you
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    None

    Staff

    Stayed in June 2024

  • Reviewed: 1 July 2024

    9.0
    Overall good, with a couple of minor detractors.
    • Leisure trip
    • Solo traveller
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted via mobile

    The worst thing is the location, it is in the middle of the red light district which is trashy. But the red light district is small, and two streets over, the neighborhood improves.

    The staff were all great, accept the blond Lithuanian that was a little bossy.

    Stayed in June 2024

Showing 601 – 625

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