Could not provide enough pillows for our room, when asked they said they ran out and then did nothing about it. We had four people staying in the room, any only three pillows, only on the second night did they provide more pillows. The hotel was seriously full, breakfast was very busy and unpleasant.

The Location

Stayed in December 2023

broken beds in room. uncomfortable sofa bed. baby bed provided was also broken and not useable

location

Stayed in January 2024

No flexibility of the staff and poor communication in terms of the customer concern. The bunk bed has loose screws, the material of stairs is poor, brings life risk. The sofa bed's border cushions aren't fixed!? No way to lean on them.

Very good location in terms of subway conncection although far away from city center. Room is clean. Facility is modern.

Stayed in January 2024

- Comfort: I do understand that it is bunk beds but the mattress and pillow are cheap quality and totally not comfortable. - Cleanness: the house keeping is outsourced by the hotel and obvious that they are very bad. The beddings were not replaced during the 5-night stay, eventhu they were dirty. the toilet was not properly cleaned in daily basis. - Restaurant: avoid going there in holiday season. the line for the breakfast was reaching the hotel entrance!! they dont have capacity for big volume. - Facilities: there is no facilities in the hotel. No lobby to chill-out. the washing machine are located in adjacent hotel. Parking is limited. what else left? a hotel means comfort, cleanness and facilities .. non can be witnessed in this property.

Location was good in front of the Metro station and in nice area. No much facilities around thu.

Stayed in December 2023

I found a cockroach in my room, i called the reception and no response from them

Stayed in January 2024

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Stayed in December 2023

Train right outside the building. Very nice area to sit and relax at night before you go up to your rooms. Rooms are modern and well equipped.

Stayed in December 2023

Everything was clean and organized. The staff was really kind and accommodating. Breakfast was really tasty with a good selection of food. Metro station is right in front of the building. Great view of the mountains from 15th floor.

Stayed in December 2023

Very close to public transport. Trains and buses are directly in front of the building.

Stayed in December 2023

Hotel is nice and clean, its close to everything you need. Hotel stuff was really helpful, will come back for Bayern soccer matches for sure. I highly recommend this hotel

Stayed in December 2023

As someone who takes their hotel experiences seriously, I recently stayed here and I'm thrilled to share my comprehensive review, categorized by ten specific criteria. Location: Perfectly situated, the hotel offers easy access to the metro & bus, making our outings effortless and enjoyable. Parking: The only slight downside - parking isn't complimentary. While the facilities are excellent, free parking would have made it impeccable. Breakfast: An absolute delight! The variety and quality of the breakfast options were beyond my expectations, catering to all tastes and dietary needs. Cleanliness: Immaculate. Every corner of the hotel, from the lobby to the rooms, shone with cleanliness, adding to a very comfortable stay. Comfort: Top-notch. The rooms were spacious, and well-furnished! Staff: The staff were outstanding in their service. Friendly, professional, and always willing to go the extra mile to ensure guest satisfaction. Facilities: The room boasts an array of facilities that cater to all needs. Kids-friendly: A great place for families. Restaurant: Culinary excellence. The restaurant at the hotel serves pizza,pasta and burgers and everything is top! Overall Impression: My stay was nothing short of exceptional. Every aspect of the hotel contributed to an unforgettable experience. In conclusion, I would give a rating of 9.5/10. It would have been a perfect score if not for the chargeable parking. Nevertheless, this hotel has set a high standard for hospitality and comfort, and I would highly recommend it to anyone looking for a top-quality stay.

Stayed in December 2023

The staff hit the door at 9:00 for clean the room but normaly the check out was at 12:00.

Everything was all right

Stayed in December 2023

the bed were not together and i and my wife could not sleep together

room with view, breakfast was great the staff were very friendly and helpful and nice.

Stayed in December 2023

we arrived late, still the kitchen was opened, bar was opened,. The room was clean and we were allowed to bring the cat with us. I was very happy with this hotel and the price was really worth it.

the only thing is that there was a light smell of smoke in the room but nothing too strong.

Stayed in December 2023

Everything was great

Best experience every time we come

Stayed in December 2023

The stuff was not nice and breakfast was poor( no pastries, no pancakes, no cakes, nothing sweet, just marmelade ) and overbaked eggs

The position of the hotel, near subway

Stayed in December 2023

The electronic checkin computers were down in the lobby. The customer service person was a little annoyed I was trying to checkin in early but I had already received notification my room was available and I could checkin. In the end they checked me in and all was good.

I like how accessible this property is being just a few steps away from the U. Also the value for a 4 bed room is very good and includes breakfast.

Stayed in December 2023

Good place for that money.

Stayed in October 2023

Better instructions for the parking would be great.

The bathroom and the toilet were separeted, the metro is just 2 steps away. The breakfast was good.

Stayed in December 2023

Parking a bit expensive.

Location was excellent 50m from U Bahn station. Rooms small but modern, very clean and comfortable. Breakfast was GREAT!!! The best you will get in Germany. Easy to get to from the airport. They need to modify instructions from airport. At Moosach stop you must go all the way to the north end of glees and down elevator to get to U3 coming from the airport on S1. If you don’t you end up in town with no directions. However FROM the hotel to downtown Munich it is super easy. Staff was great, very helpful.

Stayed in December 2023

Problems with check in- we spent half an hour there. Paid for the rooms and parking place, but the printer did not work so they told us to come back tomorrow for the receipts. Well, tomorrow we got a little surprise: no receipts were made, so everything once again + we needed to prove that we paid for parking cause there was no money. Another 20 minutes spent on the reception. Really an unpleasant situation.

The location is great. The metro is right next to the hotel and you have 9 stops till Marienplatz. Shopping centre Olympia is only 1 stop away.

Stayed in December 2023

Nothing, all was great

Huge choice fir breakfast, clean rooms

Stayed in December 2023

The accommodation is conveniently accessible by metro, which is a plus. However, it's worth noting that the immediate vicinity lacks amenities like grocery stores. This was particularly noticeable given the absence of a minibar in the room, which made it challenging to find snacks or drinks during the evening. While the towels were replaced daily, they were quite small and not entirely suitable for use after showering. Additionally, the lack of provided slippers meant having to walk barefoot in the room, which was a slight inconvenience

The location of the accommodation was excellent, conveniently situated close to the U3 metro line. I was fortunate to have a room with a fantastic view of the Allianz Arena, adding to the overall appeal. The amenities were well-maintained, with towels being replaced daily, which was a nice touch. The room also featured a working TV, and I particularly appreciated the separate bathroom and restroom, which added an element of privacy and convenience to my stay.

Stayed in December 2023

Parking was €20 a night. Rooms were quite basic (no kettle, cups, mugs, etc)

Clean, comfy and good breakfast. Location was out of town but the metro was a few steps out the door so it was very convenient to get around. Staff were all helpful.

Stayed in December 2023

Expensive parking in the garage.

Breakfast OK, but not at the 4* level hotels that we are used to see. Great location in terms of metro connections. Metro station literally in front of the lobby. Overall clean and comfortable. Reception staff a bit lost, but if figures when the hotel was full when we stayed there.

Stayed in September 2023