Schumacherstr 12, Aachen Mitte, 52062 Aachen, Germany
#39 of 41 hotels in Aachen
Guests' ChoiceBased on 459 hotel reviews
6.5Cleanliness
7.2
Comfort
6.8
Location
8.1
Facilities
6.5
Staff
7.4
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 12 November 2023
Dario
NetherlandsNot really soundproof, but quite a silent neighborhood
Location, staff, breakfast and parking (cheap and beneath the hotel)
Stayed in November 2023
Reviewed: 10 November 2023
Falcon
OmanThe late check in which is at 1500
It is in the city and near to everything. In the same time you can see a lot of sightseeing just walking
Stayed in November 2023
Reviewed: 7 November 2023
Martine
BelgiumDirty hall way - checkin machine slow and did not print - couple in front off me took half an hour - only pay one night at that machine - then later queue again with one person at desk who clearly did not manage computer - another long wait to pay second night
Stayed in November 2023
Reviewed: 5 November 2023
Csaba
HungaryVery basic,but i guess,that is how they keep cost down.
Great location,comfortable bed,overall good value for the price..
Stayed in November 2023
Reviewed: 29 October 2023
David
United KingdomNothing
Central location
Stayed in October 2023
Reviewed: 28 October 2023
Sandra
MontenegroShower not separated from the rest of the room only the door from the cabin are separating it
Simplicity
Stayed in October 2023
Reviewed: 20 October 2023
Carolyn
GermanyFound the rooms very basic, and I hurt myself on the stupid bunk bed. No subtitles (untertitel) on the TV.
Good position in town.
Stayed in September 2023
Reviewed: 6 October 2023
Rob
United KingdomI’ve stayed twice before. This time it felt chaotic. The screen check-in was a nightmare. People didn’t know how to make it work. It could only serve one person at a time, so a queue formed. The printer didn’t work so unless you had a phone (I did) to take a pic of the access code, people couldn’t get to their rooms. The reception opened later but staff were intermittently around but showed no interest. The breakfast was a shambles both mornings. There were no plates when I arrived the first day. Both mornings they ran out of bread rolls. On the first morning a restock of the freshly baked rolls produced just 4. It wasn’t much better on day 2. The bread rolls were in short supply until just 10 mins before the breakfast bar closed… then 20 appeared, too late for people to eat them. Plus the top of a stool fell off! Only one member of staff was there - until 20 mins before closing, appearing just when they were no longer needed.
The location is great.
Stayed in October 2023
Reviewed: 3 October 2023
Gabor
BulgariaBunk bed
Stayed in October 2023
Reviewed: 20 September 2023
Maria
AustriaThe self-check-in system is inconvenient - there is no opportunity to leave the luggage before check-in in 3 PM and there is no stuff till 5 PM at the place. Breakfast is poor - no hot food at all.
Room was clean Stuff was friendly
Stayed in September 2023
Reviewed: 12 September 2023
Helena
United StatesNeighborhood was a little dicey
Location
Stayed in September 2023
Reviewed: 4 September 2023
Monika
SlovakiaFriendly staff, good breakfast, close to the city centre, parking available in the garage under the hotel
Stayed in August 2023
Reviewed: 30 August 2023
Sara
BelgiumPillows were not comfy
Good location, easily accessible, clean. Breakfast is nice, small buffet but enough to get you started. Room was clean and pretty okay with space.
Stayed in August 2023
Reviewed: 27 August 2023
Dariusz
PolandMore efficient/informed service.
Location good, R Room quality ok., clean.
Stayed in July 2023
Reviewed: 25 August 2023
Shachar
IsraelNo flexibilty with check in and check out and no baggage storage.
Very small yet clean. Good location.
Stayed in August 2023
Reviewed: 22 August 2023
Javier
United KingdomCheck in process was caotic with 10 people going through the same machine. Took us 30 min to be able to access the terminal and get our room number and access code. Main door remains open all the time so everybody has access to inside the hotel.
Central location with 24h parking.
Stayed in August 2023
Reviewed: 10 August 2023
Carolyn
GermanyVery little space to store belongings in room. TV had no easily detectable subtitle programme. Bare bones facilities. Take your own kettle if you want a hot drink. No comfy chair in room, forced to sit on bed. Bunk bed system in room over main bed, felt claustrophobic and had to be careful not to bang my head on the ladder or stub my toes getting into bed Felt like a hostel, but charged hotel prices Room size adequate for one person but would have been crowded with 2 adults, and totally miserable if there had been a third using the bunk bed.
Great location. Used 6 digit code to access building, no fumbling around for key card. Nice showerĺ Clean
Stayed in August 2023
Reviewed: 4 August 2023
Lee
United KingdomLots of homeless/ drug addictsnearby
Close proximity to centre of the city
Stayed in June 2023
Reviewed: 30 July 2023
Maria
FranceVery cheap decoration
Location, but it is located on the noisy street and I could hear the screams of people the whole night and the ambulances
Stayed in July 2023
Reviewed: 28 July 2023
Dey
Germanybathroom
location
Stayed in July 2023
Reviewed: 17 July 2023
Denis
LithuaniaStuff didn’t speak English very well and weren’t friendly. Water hits the floor from shower right in the room.
Good location, comfortable furniture and atmosphere. Nice breakfast
Stayed in July 2023
Reviewed: 2 June 2023
Salvatore
ItalyI had a feeling the location was not the best, but again the low cost overcomes the rest.
Cheap solution, 5 minutes away from the centre - by foot. Also the internal parking is certainly a plus!
Stayed in June 2023
Reviewed: 2 June 2023
Demir
NetherlandsToilet was old, general room feeling is not very different than a cheap dorm room. Yet for the price it is understandable.
Location is great
Stayed in May 2023
Reviewed: 24 May 2023
Dini
GermanyThe room was not clean when I arrived. So I had to change my room. Rooms are not noise proof.
It's close to the central station I walked 15mins from the central station. There are bus station close by. Lovely staff. Good location. Had a private shower and WC.
Stayed in May 2023
Reviewed: 23 May 2023
Daniel
LuxembourgSituation centrale , propreté de la chambre
Stayed in May 2023
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