This review has been hidden because it doesn't meet our guidelines.

Hotel was fine but the area around the hotel and station is one massive building site which being disabled made it hard work getting about

Loved the hotel , room was great and staff very efficient

Stayed in March 2022

Room is a little bit small.

Location is great, walking distance to the station. Room is very clean.

Stayed in April 2022

The people, and the breakfast is Amazing

Stayed in May 2022

The wifi is open to everybody and no password is required, which resulted in the message that the connected devices are vulnerable. I would prefer that a password is used/needed.

For my needs, the location was very good. It is very close to the main train and the S-bahn station (the entrance to the passage is 50 meters from the hotel). The room is not too spacious but has satisfied all my needs. Did not use the breakfast option, but it seems that the breakfast is nice and affordable (13,5 euros). The staff was very pleasant to interact with and have made my experience enjoyable.

Stayed in May 2022

What is missing is the kettle. and telephone is missing in the room. try to call from my handphone to order room service but no one answer, but they claim to be 24 hours service.

Very clean, close to the main train station.

Stayed in April 2022

The breakfast spread was okay, but in my opinion, not worth its price.

The property is very modern with a very cool lounge/bar on ground floor. The room had a great size, was very clean, and the heated floor in the bathroom was a great extra. The staff was nice and helpful. Overall a short, but very pleasant stay.

Stayed in May 2022

I tried turning off the heating however it did not turn off and I was very very hot throughout the night

I love the lobby and it is so nice to have a branded Motel that has continuity between hits different properties

Stayed in April 2022

Breakfast, for what it costs, should be better.

New facility, very clean, decent sized nice rooms. Close to train station. Staff were very helpful, especially Curly. Breakfast was OK.

Stayed in May 2022

Very nice hotel on perfect location!

Stayed in May 2022

Nothing

The breakfast 😋

Stayed in May 2022

The room was far to small, too hot and had to leave the window open and the breakfast was not good at all - not sure how you are supposed to digest food whilst slouched over on the tables and seats provided.

The shower was excellent.

Stayed in April 2025

P

Hygiene

Stayed in February 2025

Unfortunately we had a bad experience with the lobby staff. We were escorted out of the lobby area in the morning because they said it was breakfast time and we hadn't bought the extra breakfast but were just sitting for a few minutes before going out. We explained and asked if there was another area where we could sit without having breakfast, but there wasn't another area. Because breakfast is not in a designated restaurant area or anything, you just eat where you enter the hotel. So this lady at the bar was very rude and told us to leave the hotel, we are paying good money! What a shame. Either find a designated area for eating or don't make your real customers leave!

The location and room comfort is great. The facility is new and interior design feels cozy. You can reach the city by walk or quick metro ride.

Stayed in February 2025

the walk to train station was long because of construction on station and no shuttle to it. Also no room service.

close to christmas marketplace

Stayed in December 2024

Cramped room; someone’s room service empties were left out overnight in the corridor

Nice staff; good ground floor lounge/restaurant area

Stayed in December 2024

Unsure how this place has such good reviews - it is the worst we've stayed in, due to unbearable noise. The walls to adjoining rooms may as well not exist, you can hear every single word/movement/activity at every single hour of the night. For a new building this was atrocious, and given how busy it is, there's no avoiding being put next to people. Also, it's not an "easy 5 minute" walk from the station due to the building works, more like 10 if you happen to guess the correct underground tunnel (otherwise, 20mins+).

Bed was comfy and decent shower. Staff were nice.

Stayed in December 2024

Breakfast isn't enough. Bathroom is little.

Location is good

Stayed in December 2024

Room was very small

Didn’t include breakfast. Location was OK

Stayed in October 2024

I had no duvet on bed , I was so tired when I reached the hotel that I slepped In my cloths as no duvet on bed sadly .

Nice breakfast but was charged when it was stated breakfast was included

Stayed in October 2024

We visited mid September so the weather was still warm. Our room was very hot during the day and AC was not working!!! When we complained at the reception- we were told that all the AC units were now on the heat mode. In other words, you can turn your cooling on but it will only blow hot air. We felt suffocated from the heat in the room and with a window that only opened about 10 inches.

First impression was good! The hotel has a chic interior and a gorgeous outdoor bar/ area. Just a short walk to the train station- so very accessible.

Stayed in September 2024

When we arrived, they sent us to an uncleaned room first. During breakfast, a mouse or rat jumped from the breakfast buffet area, under our table, 5cm from our feet and back. When we jumped up and shouted, "There is a rat!" The staff reacted accordingly; one said, "There is no rat," the other got scared, and the last one just took our room number to ensure we had paid. No one did anything or warned other guests about the health hazard. When confronting the reception, there was no apology, and they did not try to compensate. They just said, " Yeah, we've had some complaints. There will be some people tomorrow to deal with it." Also, clothes needles were lying on the floor in the room.

The bed was comfortable.

Stayed in September 2024

There was no complimentary water or breakfast, room was smaller and king room having a queen bed is misleading. Right near a hospital so you hear sirens going at all times if you open window. WiFi didn’t work and tv streaming only works for android devices

The hotel was very close to the train station. The lobby had very nice ambiance and ample seating. The rooms were small but clean and nice design. The room was also ready at noon for early check in which was excellent

Stayed in September 2024

As there was insect in the room as I got infection on my right leg thump as it was late at night when I got bitten by a insect inside the room

Not good service

Stayed in August 2024

During our stay at the hotel in late October, we encountered a significant issue with the room temperature. Despite the weather still being quite warm (around 22-24°C), the hotel had already switched the air conditioning system to heating mode for the season. This made the room uncomfortably hot. When we asked the reception for assistance, they simply advised us to turn off the heating and open the window. However, opening the window resulted in excessive noise from the street, with the sound of traffic making it nearly impossible to sleep. Overall, this made for an uncomfortable experience, and we wish the hotel had offered better temperature control options or a quieter room solution.

The location is good

Stayed in September 2024