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Reviews of Ruby Ella Hotel Cologne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

79-83 Hohenzollernring, Neustadt Nord, 50672 Cologne, Germany

#35 of 243 hotels in Cologne

Guests' Choice

Review score

Based on 1297 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 376 – 400

  • Reviewed: 11 January 2023

    10
    lovely
    • Business trip
    • Solo traveller
    • Nest Room
    • Stayed 11 nights
    • Submitted via mobile

    The kitsch rock music theme of the hotel was not immediately apparent when booking. This hotel ‘concept’ was quirky at best, infuriating at worst. The cymbal light shades are quaint, the assembly of instrument in the foyer curious - a Wagner tuba and rotary trumpet are interesting features. Creating an entire hotel concept around music I would imagine that the designers would be aware that the conventional music staff has five lines - not four. I suppose the hotel concept could have been based on plainchant but I rather doubt this. I find it odd that you invest so much money in plastering four line staffs throughout the hotel. Did no one bother to check this? This minor ‘quirk’ aside, what was very annoying about the hotel’s music ‘concept’ was that instead of the room being equipped with practical items such as bar fridges and irons/ironing boards they were instead equipped with rather lame Marshall amplifiers. It is entirely possible that perhaps I’m just not the hotel’s demographic customer and I’m more suited to a Hilton or Intercontinental hotel. Perhaps make your hotel ‘rock music concept’ more obvious to other potential customers who may be excited by or less impressed with the lack of practical furnishings in rooms.

    staff were great

    Stayed in January 2023

  • Reviewed: 10 January 2023

    9.0
    Great hotel, great location. Good value
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 4 nights
    • Submitted via mobile

    The glass door toilet was abit too modern for me and my husband

    This was a great hotel, funky, clean and excellent location. All staff were friendly , but we loved Doddy and Samuel on the bar

    Stayed in January 2023

  • Reviewed: 9 January 2023

    8.0
    Almost perfect
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 4 nights
    • Submitted via mobile

    Wooden floor wasn’t clean as it should be. Think they don’t do vacuum cleaning. Other than that, it was very clean. If it wasn’t for that, would be 10.

    Nice, stylish and comfortable rooms. Kind staff, good location and very nice lobby bar. Bathroom very clean and nice.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    9.0
    Quirky hotel in good location, definitely worth a visit to explore Cologne
    • Leisure trip
    • Group
    • Wow Room
    • Stayed 3 nights

    Selection for breakfast was limited. It would be an enhancement to have water and tea / coffee facilities in room.

    Hotel well situated roughly ten minute walk from the amazing Cathedral. Rooms were comfortable and clean and staff friendly and welcoming. This hotel is quirky and modern with good, lively bar area. Selection at breakfast was limited but good, we really enjoyed out stay.

    Stayed in December 2022

  • Reviewed: 6 January 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Lovely Room
    • Stayed 1 night
    • Submitted via mobile

    great service and the bar is amazing

    Stayed in November 2022

  • Reviewed: 6 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 1 night
    • Submitted via mobile

    Night worker Samwel - very nice guy. respect . Also very beautiful and professional staff . everithing perfect including price. Marshals in rooms - niiiiiiiiiice

    Stayed in January 2023

  • Reviewed: 4 January 2023

    10
    loved the hotel and staff were very accommodating. we would definitely recommend
    • Leisure trip
    • Group
    • Lovely Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast not included

    cool vibe

    Stayed in November 2022

  • Reviewed: 30 December 2022

    10
    Great stay, would stay again.
    • Leisure trip
    • Couple
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    lovely hotel, very clean and excellent location. very modern. Great that there is an underground car park.

    Stayed in December 2022

  • Reviewed: 26 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish the rooms were not oblong in shape. Was a bit disappointed with the bathroom since it was more like a walk in shower with a toilet, and the walls were just frosted glass, then the sink separated out. Don't think many reviews have called that out tbh and it's worth doing so!

    Loved the bar, location and staff were so friendly. The Pros absolutely outweighed the cons and I would recommend this for a couple nights stay. We also loved that you could opt out of the cleaning service for a free drink at the bar.

    Stayed in November 2022

  • Reviewed: 25 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Wow Room
    • Stayed 1 night
    • Submitted via mobile

    The price a bit on a high side. The only downside is that the water from the shower over runs to the toilet and the room itself.

    The theme of the hotel, the location and the staff.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 3 nights

    The shower soaks the whole space if you're not careful.

    I loved this hotel, it hat a great vibe and spacious room. The location is right near a train stop which made it super easy to get to the city center. The grocery store next door was great for a quick snack or drink in the room.

    Stayed in December 2022

  • Reviewed: 21 December 2022

    8.0
    great location and accommodation for exploring Cologne
    • Leisure trip
    • Group
    • Loft Room
    • Stayed 4 nights
    • Submitted via mobile

    shower drains need attention as they tend to flood if not managed whilst showering

    modern, well located and clean

    Stayed in December 2022

  • Reviewed: 19 December 2022

    8.0
    Good and modern hotel for citytrip
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights

    The breakfast didn't have a lot of options. The check-in was a self check-in, no explanation of what was where (where is the breakfast held etc., although most of this was printed on the inside of the closet door in the room). No clear reception, only bar of the restaurant.

    Very nice ambiance in the hotel, modern with a very nice feel to it. The room was modern with a beautiful shower in the room. Very close to the city and the metro station which made this a good hotel for a city trip to Cologne.

    Stayed in December 2022

  • Reviewed: 18 December 2022

    8.0
    Nicely decorated hotel, comfy rooms but they can surely work on the level of hospitality
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted via mobile

    self service check-in didn’t work, staff was quite unexperienced and slow

    Location, interior, nice rooms and cool bar, ev-charging

    Stayed in December 2022

  • Reviewed: 16 December 2022

    9.0
    Top notch and perfect location
    • Leisure trip
    • Couple
    • Cosy Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location. A few mins from a U-bahn to take you to the centre and right next door to a supermarket. Only a 25 min walk to the main centre and also lots of amenities and restaurants in the vicinity as well. We walked everywhere and to all the Christmas markets. Very friendly staff, comfy and clean room. Fab power shower and the breakfast had all you needed. There are Galleys on various floors so you can help yourself to hot drinks at any time, which was a nice touch.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Lovely Room
    • Stayed 1 night

    The pillows were not up to the same standard as the rest of the bed/bedroom. The duvet was individual for a double bed, it was fine for me as I was travelling alone, but it was a strange detail that let down a bit the whole experience. Otherwise it was a fantastic place.

    Very nice modern-looking hotel. Obviously targeted at young modern travelers, Marshall bluetooth speakers around the room, industrial, rock-inspired decoration. I loved the bed and the bathroom. The garage service was very convenient. The breakfast service was very good too. Unfortunately I didn't have time to try the cocktail bar but it looked very good too.

    Stayed in November 2022

  • Reviewed: 15 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes there was overflow from the shower into the bedroom.

    Good breakfast but go down earlier as it does get busy! Bed was comfy. Great location, easy to walk to the shopping area and centre of town.

    Stayed in December 2022

  • Reviewed: 14 December 2022

    9.0
    good location for a city trip with good parking and public transportation
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted via mobile

    - in the morning we heard very loud the cleaning stuff in the room above in action what woke us up unfortunately - you have to go through the toilet to get to the shower, not everyone’s favorite - We couldn’t find a light switch to turn on only bathroom, so going to the bathroom at night either in dark or wake everyone up with light, unfortunate - expected a bit more for the price

    - Nice Design - Good Bar Keeper (Cocktails) - all staff was really friendly and helpful - Good Location with lots stuff around, public transport close and not far to old town - private parking garage, was full in our case, but public garage right on the other side with same / similar price

    Stayed in December 2022

  • Reviewed: 14 December 2022

    10
    stylish hotel in cool neighbourhood
    • Business trip
    • Solo traveller
    • Wow Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very comfortable and stylish, and staff were super helpful at check in and throughout the stay. location is perfect and parking was available. I would definitely return.

    Stayed in December 2022

  • Reviewed: 13 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Wow Room
    • Stayed 6 nights
    • Submitted via mobile

    Housekeeping a little slapdash. Mirrors not cleaned, beds not properly made.

    Size of room, modern fittings, location, proximity of restaurants.

    Stayed in December 2022

  • Reviewed: 12 December 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Lovely Room
    • Stayed 1 night
    • Submitted via mobile

    Limited snacks at the bar

    The staff and location

    Stayed in November 2022

  • Reviewed: 9 December 2022

    10
    great city break location with amazing staff
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing….

    very stylish and clean. central location with parking and quiet

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    overall we enjoyed our stay but the room facilities let the hotel down.
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 3 nights
    • Submitted via mobile

    tea and coffee only available in galleys on floors 2-4 but floor 3 and 4 were out of service so had to go down 4 floors and back up to get a drink in the morning. Also, for a double bed we had two single duvets to sleep with which isn’t what is expected of that room configuration.

    the bar area and location

    Stayed in November 2022

  • Reviewed: 7 December 2022

    10
    a great place to stay
    • Leisure trip
    • Solo traveller
    • Cosy Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice, clean and comfortable room. friendly and accommodating staff. good location near the Belgian quarter with a metro station just a few yards from the hotel. good value for money.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    10
    Great property and city
    • Leisure trip
    • Family with young children
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Distance from center of city

    Good vibe!

    Stayed in December 2022

Showing 376 – 400

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