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Reviews of Gem Suites Holiday Apartments 4 stars

7 Palævej, 6440 Augustenborg, Denmark

#1 of 5 hotels in Augustenborg

Guests' Choice

Review score

Based on 58 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    8.9

  • Value for money

    8.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 April 2025

    10
    All is luxury, calm, and pleasure!
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Highly spacious apartment in a fantastic and calm environment. Great idea not to have a TV!

    Stayed in March 2025

  • Reviewed: 26 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment with View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    The apartment was very cold when we got there since radiators were not turned on. It took some time to get warm in the apartment.

    It was cozy and modern with all needed facilities for a family stay.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Perfect start for a holiday
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything was perfect.

    A true gem in Denmark (Als), this apartment was everything we wished for: spacious, quiet, well-equipped and beautifully designed. Super comfortable bed and lovely shower. The surrounding area is worth a stroll. The location served as a starting point for our cycling tour along the Baltic Sea, for its proximity to the Fynshav ferry. For groceries (Lidl) and restaurants, Sønderborg is a 10-minute drive from Augustenborg. Access to the apartment is with a key-box and our host Mette was very kind and responsive. We found it hard to leave and will definitely come again!

    Stayed in September 2024

  • Reviewed: 8 October 2024

    10
    Wonderful one night stay
    • Business trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    An ironing board and iron would be a nice addition.

    Very clean, comfortable, spacious and quiet. Kitchen also sufficiently equipped.

    Stayed in October 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Would be great to consider adding more cuttlery and tableware - with two people staying, we could avoid handwashing or turning the washing mashine so often. Bed was amazing and really king size, but could very soft.

    Very authentic experience with apartments located in the castle surroundings, very close to fiord and walking routes, as well as to town, with huge garden just at your windows. Comfortable and spacey (we stayed in the smaller one, which was more than enough for us), with cosy living room. Bathroom equipped with the basic things you need.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Perfect place to relax, the grounds are lovely.

    Stayed in August 2024

  • Reviewed: 3 June 2024

    10
    I'm in love with this place!
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night

    We celebrated our wedding here and everything was perfect! We are 1000% satisfied with the place, hotel and restaurant! We would love to come here again!

    Stayed in May 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Great apartment, cozy, stylish, large and very clean! In great location! ♥️😁

    Stayed in March 2024

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    My kids were bored coz the apartment had zero children-aspects on offer. Even a simple TV could have helped or some small games or toys or books, nothing fancy. This would really sell me over as a family oriented holiday place.

    Clean and spacious apartment. The cooking facilities were welcome and it felt like home away from home.

    Stayed in December 2023

  • Reviewed: 14 October 2023

    10
    Dog-friendly, modern design with a cozy atmosphere and friendly staff. Lots of free parking space available.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The pillows weren’t really our style (too high) but that’s up to individual preference.

    The apartment is located on a lovely property with a big lawn and lots of greenery. There is a small supermarket and some other small businesses nearby and also a cafe/bar/restaurant right on the property, though we didn’t have time to try the food there this time. Staff was super friendly and highly responsive. I forgot my bag in the apartment and realized this after checking out, but they came to unlock the door for me right away. The bed in the Amethyst Suite is incredibly comfortable - we wish we could have taken it with us! Everything was clean and tidy and just as described/shown in the pictures. We also loved that it’s a dog friendly property (dogs are 250 DKK) . The surrounding area is quiet and great for walking your dog. Overall we were super happy with the place and would like to return someday.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    9.0
    A hidden gem - truely
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night

    Great quality and size of the apartment. The bed was extremely wide and VERY comfortable

    Stayed in August 2023

  • Reviewed: 2 September 2023

    10
    Absolutely beautiful!!!
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Everything was exceptional.

    Interior Designer myself I have to applause the Interior Designer designing the rooms.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment with View and Balcony
    • Stayed 1 night

    When we entered the apartment it smelled really bad, like someone cooked fish but not in a good way. I feel like it could have been cleaned better for this reason, they should have aired the room out or used some sort of deodorizer. It also smelled like someone had been smoking in the apartment when you sat down on the couch. Another point is not something we were necessarily bothered by. But I think the owners should be aware of the fact that there is a wasp nest on the roof in the ruby room by the window in the living room we couldn’t open the window there because of this.

    Nicely decorated and very big apartment, by a beautiful park where you should definitely take a walk. We stayed here as a stop before we went back home and it was a great place to rest and the beds were very comfortable.

    Stayed in August 2023

  • Reviewed: 5 July 2023

    8.0
    Great historical place to stay- very welcoming, spacious and pleasant atmosphere, only having tiny mishaps. Fantastic st
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    The Room was very spacious, we had the sapphire room, which was the biggest of the four. The atmosphere was very pleasant, and the bathrooms were filled with luxurious products that made the experience very nice. There were tiny mistakes such as a charger missing to a speaker in the room, some of the floor panels being loose, and the bathroom door being hard to lock. But that is to be expected from a room with a great and inspiring history. All in all a very fantastic stay, with tiny mishaps, but not enough to make the stay bad. But please do visit if you can.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Very relaxing stay in a beautiful area
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights

    The pillows were too hard/big for one us. There's no shower curtain, so the bathroom gets wet when you take a shower. No wardrobe with hangers, so we couldn't unpack and hang our clothes. (there was however a small dresser) They make a point of not providing a TV, as they want you to go out and enjoy the nature and art exhibitions. The man, who runs the bistro is not very helpful.

    The apartment looks exactly like in the pictures. The interior is unusually stylish and colourful. Everything colour-coded and tasteful. We stayed in "Amethyst" - the purple apartment. (The others being "Ruby", "Sapphire" and "Emerald") It's very clean! We also met the cleaner several times. She was very friendly! As it is located in a park, the view from every window is wonderful. And very quiet during the night! You can also go for lovely walks through the adjacent forest and alongside the water. The beds were very comfortable! The towels were thick and soft - Fantastic quality.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    9.0
    The apartments are very spacious and well decorated, the kitchens are great
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 7 nights

    More cleaning materials and a charging lead for the radio

    There is no breakfast

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights

    It is in an old sanitarian and it is evident. The place is creepy. Check in was super strange and the staff was awkward. There wasn't a thing in the apartment- not a bottle of water or coffee. Breakfast is not always available on the property. The advertisement says that there is a washing machine in the apartment, but there is no washing machine. My friend said that she thinks there was a communal one in the basement.

    The apartment is new and spotlessly clean

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    The equipment is very new, the interior design is beautiful, the space is spacious, and the environment is comfortable
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    no

    The equipment is very new, the interior design is beautiful, the space is spacious, and the environment is comfortable

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful apartment and grounds. Great for letting kids roam and explore.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    10
    It's one of the best places to stay!
    • Business trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    This is my 3rd or 4th time staying in here. Everything is perfect as before. We are looking forward to coming back again next time when we are around

    Stayed in April 2023

  • Reviewed: 1 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    big appartments , clean, great kitchen, comfortable

    Stayed in January 2023

  • Reviewed: 28 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    everything. just note that there is no TV

    Stayed in February 2023

  • Reviewed: 5 December 2022

    10
    Amazing! Will return.
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Check in call

    Quiet area, interior decorations, quality build and maintenance, clean, amenities, beautiful large apartment!

    Stayed in December 2022

Showing 1 – 25

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