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Reviews of Comwell Roskilde 4 stars

Vestre Kirkevej 12, 4000 Roskilde, Denmark

#8 of 14 hotels in Roskilde

Guests' Choice

Review score

Based on 143 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 10 July 2023

    3.0
    We wouldn't stay here again.
    • Leisure trip
    • Couple
    • Superior Plus Double or Twin Room
    • Stayed 1 night

    The room was oddly furnished with one extremely large uncomfortable plastic rocking chair instead of the normal sitting area one might expect. The hotel seemed to be severely understaffed. Front desk had no personnel in attendance for long periods of time. Even the bartender couldn't find them. In fact, sometimes we couldn't find the bartender either. The location was inconvenient to the city center. In addition to understaffing, the hotel caters to tour busses, so there can be mobs of people demanding attention at the front desk--and they can be pushy. The restaurant was inadequate. It offered only a prix-fixe menu for dinner, no a la carte. There was only ONE starter on the menu, and it was pork -- a dish inappropriate to serve to many kinds of people for various reasons. No credit for skipping it, either. Given the out-of-town location, the only alternative was to get in the car and drive into town for dinner.

    When the staff could be found (which was surprisingly hard), they were friendly and helpful. Convenient free parking. The bed was comfortable and (despite the weird furniture) the room was clean and a decent size. There was a nice view of the fjord from the room window. I lost an article of clothing in the parking lot. It was found and turned in, and when we came back to get it, it was even neatly folded!

    Stayed in July 2023

  • Reviewed: 6 July 2023

    4.0
    Not the best
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled of dust a lot and bathroom sink was weirdly designed and splashed a lot

    Nice location

    Stayed in July 2023

  • Reviewed: 16 May 2023

    6.0
    It was okay as a place to stay passing through, but I wouldn’t recommend it as a destination. It was overpriced for what
    • Leisure trip
    • Family with young children
    • Extra Large Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn’t very clean and the bathroom was small and odd to use.

    The dinner was really nice and peaceful.

    Stayed in May 2023

  • Reviewed: 22 April 2023

    10
    Calm and relaxed stay in beautiful surroundings
    • Business trip
    • Solo traveller
    • Small Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    functional, timeless charm, calm

    Stayed in April 2023

  • Reviewed: 28 November 2022

    4.0
    i would like not to recommend this Hotel
    • Business trip
    • Solo traveller
    • Small Standard Plus Room
    • Stayed 1 night
    • Submitted via mobile

    the costs-Use Ratio is bad. very high Price, 250€ for a very Small room, no drink water in the room, bad service, no room available before 3 pm, no fish at breakfast, no Espresso, no Cappuccino

    the Location is near the sea.

    Stayed in November 2022

  • Reviewed: 22 July 2022

    10
    A very relaxing stay
    • Leisure trip
    • People with friends
    • Small Standard Plus Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    Its location. Very serene surroundings.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    5.0
    I will never come back in this hotel.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It took 30 minutes to do the check-in. No apologies from the front desk about this. Furthermore, there was a party in the hotel until 04:00 in the night with very loud music. Very disrespectful to other guests in my opinion. For the personnel you are just a number, nothing more than that. I have been in more than 70 different hotels in the previous 365 days, but I have never seen something like this.

    Breakfast was good.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    6.0
    For a night a good place to stay
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The day I stayed there a bus with around 50 travellers arrived and hijacked the evening dinner. As of the shear number the complete staff management fell apart and only a buffet was offered, even for the regular guests. The selection was rather minimal and getting the attention of a waiter to get any drinks required a lot of patients. A singular case I thought and was surprised to see the same thing happening during breakfast next day. As of simply no space to sit down I choose to sit in the restaurant area offering space and much less noise. When asked by the waiter to go back into the breakfast area in inappropriate manner I refused flat out. My colleage I was waiting for on departure needed three attempts to get his invoice set. Good hotel in general but the staff turns the price per night into a pricy option.

    The hotel is located in a quiet area without traffic noise. The surrounding is like a park with lawn and trees located in sight of the waterfront.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Being sent away from the restaurant because they are fully booked while having just about 10 reservations and most tables empy

    Stayed in June 2022

  • Reviewed: 30 May 2022

    10
    Exceptional
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Everything was good

    Stayed in May 2022

  • Reviewed: 27 May 2022

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights

    Expensive.

    Traveled for a sewing course. Very comfortable hotel, I'm guessing standard Danish breakfast, which was also good. I did not know, and was not notified that the hotel restaurant would be closed for an event on 21 May (and Sunday, 22 May). But the receptionist was excellent, trying to find us a place, but everything was fully booked. So, I asked, since there were 8 events going on, and the kitchen responded by preparing dinner plates for my friend and I. We were so thankful - tired and hungry after our class, with nowhere to go to eat!

    Stayed in May 2022

  • Reviewed: 9 May 2022

    4.0
    Disappointing
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    We were charged 250 DKR/day for our pet. Motivation: extra costs to clean the room. The room was not thoroughly cleaned when we arrived (hair of previous pet). We stayed two days. The cleaning on the first day was "normal". Ik took no more time than normally. If a person/family would stay for say 5 days they would be charged DKR 1250! Our conclusion: we were charged for a service that was not really provided. In other hotels we payed 6 euro or 100/150 DKR. Our last hotel during the journey in Germany (3 nights), the same class as yours charged zero euro for the pet.

    Stayed in May 2022

  • Reviewed: 27 April 2022

    10
    Great stay in Roskilde
    • Business trip
    • Solo traveller
    • Small Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Good location, very clean and offers good breakfast Horizontal artictecture. You can walk around the fjord with very easy access

    Stayed in April 2022

  • Reviewed: 13 April 2022

    3.0
    My experience was not 4 stars in my view! No excuse for raw sewage smells filling the room for 3days
    • Business trip
    • Couple
    • Small Standard Plus Room
    • Stayed 3 nights

    The shower drain filled the room with an overpowering stench for 3 days. Reception claimed to have sent a technician in on day two and apparently they 'intended to move us to a clean room', but unfortunately none of this was revealed before we raised the issue for the third time AT CHECKOUT. Not 4 stars in my view!

    Breakfast was fabulous, except the coffee. The view gorgeous and the Hotel beautifully designed.

    Stayed in April 2022

  • Reviewed: 16 September 2023

    7.0
    A nice business hotel far from the center of the town
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Too many times that I was stuck with no option to eat because the kitchen closes so early and there are no real alternatives. No super market nearby or any option for takeout. If you hadn’t got a chance to eat by 21:00 your only option is peanuts from the bar.

    The service was excellent

    Stayed in September 2023

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Standard Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Standard Plus Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 25 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 8 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Standard Plus Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 1 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Standard Plus Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 28 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Small Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 14 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Small Standard Plus Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 76 – 100

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