The staff was not very helpful bordering on rude. There parking app was confusing and they never said we needed a confirmation email so the next day we had no way to know when it expired or how to park for an additional day so we could ride the subway into the city. We ended up having to drive into to Copenhagen and we paid a fortune. Their breakfast was one of the worst of all our hotel stays over our 10 days (including in much cheaper hotels). This was the most expensive hotel we stayed in during our whole trip and it was the most disappointing. There is no air conditioning in the building so it was very hot. They did provide fans but it is was still uncomfortable.

The location is good near the subway and the hotel is new. The rooms were comfortable but very basic. The room and bathroom were clean. The lobby area had a place to work and a comfortable bar area.

Stayed in August 2023

Rooms are small and can be difficult if you have a lot of luggage or need space for exercises or yoga (which we do). Breakfast is the usual expensive (for us, we don't like big breakfasts), but grocery stores are nearby.

We liked location because we are birders and the nearby nature preserve is a great place to be during autumn migration. We loved the staff, always friendly and helpful. And, because we needed to get to Sweden (also for birding), the train was 5 minutes' walk away, and took us quickly to Malmo. The same train took us to the airport very quickly (2 stops) and to central Copenhagen (1 stop), so transportation was convenient. We could also rent bicycles at the hotel and get easily anywhere.

Stayed in September 2023

Rooms so small we couldn't get down two yoga mats to do our exercises. No place to do laundry. Views of ugly new development.

We liked the location near airport, near a great park for walking/biking/birding, and near the trains to Sweden and to Copenhagen (and to airport). Grocery stores nearby good too. Love bicycle rental. Loved staff.

Stayed in September 2023

Hotel front desk staff is very bad.

Location

Stayed in September 2023

Basic accommodation! No wardrobe, no mini fridge and mattress of 4cm thick!

Reception and location for the purpose of travel

Stayed in September 2023

Breakfast menu very limited. Needs more variety. No aircon in the rooms. Noise from the main street. Both resulted in a terrible nights sleep. Rooms small for the price.

Location perfect for the royal arena and close to the train station. Staff were very helpful.

Stayed in September 2023

Not a thing...just didn't have longer!

Very friendly staff.easy location. Comfortable beds n

Stayed in July 2023

Had to find a airport hotel after our flight was cancelled, Very expensive for what it is. No tea/coffee in the room.

Good varied breakfast, Close to airport, and easily accessible by train

Stayed in August 2023

Highly over priced in every aspect.

Basic with a decent location, close to metro and train station.

Stayed in August 2023

The staff were not friendly/ welcoming. When we checked in, they assigned us a room which was preoccupied by another guests. Thankfully no one was in the room when we entered but we could see their stuff and cloths in the room. They obviously assigned us another room, but it was unprofessional and very strange.

Location is good, metro station is at a walking distance.

Stayed in August 2023

There were no face tissues available, no glasses (only paper cups) and rooms are quite cramped. Found little mold on the wall.

The location was convenient to the Royal Arena.

Stayed in August 2023

Entrance on main road and was a bit confusing to find parking and the entrance

Simple, clean, and quiet

Stayed in August 2023

No air conditioning. No kettle in the room. The breakfast buffet was rather basic. Very few cooked foods.

New and clean.

Stayed in August 2023

cleaning was not properly done. there were some insects in room plus bathroom. and the cleaning staff buzzed around 8.45 am and entered in to room. and one day they forgot to refresh the room.

Stayed in August 2023

Called to confirm the dbl. Bed even though we got 2 separate beds. Went down to the reception they could give me 2 cups of coffee for the inconvenience. WTF.

Stayed in August 2023

Do yourself a favor and don’t book this property. All in all, the staff is super rude and not helpful at all - not happy to help, but happy to laugh at you, if there is a problem. Also, there is a whole scam going on with the parking fees. The staff does not inform you about the fact, that once you park the car on their premises, you have to register it via an iPad located in the lobby. Still gives you a fine for round about 850 DKK. In addition, they are not taking over the fine or helping in anyways.

it’s modern and clean

Stayed in August 2023

The cleaning was very faulty. When I arrived in my room, there were lots of hairs in the bathroom in a room that was already cleaned.. i would say cleanliness is the most important thing a hotel should offer and you should really work on that. Otherwise the hotel is not bad but when it is not clean then no one would visit again

The location is good, very close to metro station and in 15 minutes you are in the city center. The breakfast was also good but not worth 18€ for sure.

Stayed in August 2023

Very good localisation: close to metro( and train) station Orestad. Personel very helpfull. Rooms clean and comfortable. Parking is paid near to the hotel.

Stayed in July 2023

Noting

Good location and nice for get away

Stayed in July 2023

Location close to metro/bus/train. 2 stations from airport, 6 stations from city center. Rooms although small were clear and comfy.

Stayed in July 2023

Breakfast a bit expensive as in most Hotels, especially as there is Burger King nearly next door.

Good place to stay when arriving late at Copenhagen airport, 2 stops away on train then 5 minutes walk. 24 hour reception and bar; we had a beer at 1.30 am after a late flight, heaven. Clean, comfortable, friendly and helpful staff. All good.

Stayed in July 2023

Newly built hotel, everything is fresh. Nice style j the room.

Stayed in July 2023

Forgot a computer charger in our room and all communication on it with front desk staff was very disappointing. Staff was rude and didn't seem to be following simple processes expected for lost and found items.

Stay in general was as expected for the value, good location coming from the airport

Stayed in July 2023

The air inside the hotellroom was terrible. We suffered from sore throat and difficulty of breathing the next morning. The breakfast was also quite poor and the service overall pretty impassive. The location is good if you are going to the arena, but unfortunately that's about it.

Stayed in July 2023

Room was too hot with inadequate ventilation

Excellent breakfast, comfortable bed

Stayed in July 2023