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Reviews of Four Points Flex by Sheraton Roskilde 3 stars

Algade 13, 4000 Roskilde, Denmark

#12 of 14 hotels in Roskilde

Guests' Choice

Review score

Based on 252 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    6.8

  • Staff

    8.6

  • Value for money

    6.5

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 12 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    no lift to the 3rd floor

    location

    Stayed in August 2022

  • Reviewed: 2 August 2022

    7.0
    Value for money hotel with fantastic location
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very basic…. with very little effort this beautiful property could be a 4 star.

    Fantastic location. Great hotel onsite.

    Stayed in July 2022

  • Reviewed: 21 July 2022

    7.0
    Central Palace in Roskilde
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It os no elevator

    Stayed in July 2022

  • Reviewed: 18 July 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Tired decor in rooms, they could do with a refresh. I was in room 220.

    Location, helpful staff, good breakfast selection.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location in a nice old building. Nice bright breakfast room and good bar/restaurant next door. Friendly staff who helped with wrongly issued parking ticket.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    8.0
    Great location with access to town and its own parking
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    Our sons room was a long way from ours and not as modern as ours or as nice. We didnt ask to change but would presume that this part of the hotel was older

    Great location with access to the center of town very easily. Parking is at the hotel so that is a bonus if you have a car.

    Stayed in June 2022

  • Reviewed: 4 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    Breakfast has very limited choice. Bodywash and soap in dispenser was missing in the shower and there are no amenities in the room only soap and napkins which spoils the experience in the end. no options of the bath robes(((.

    Great location and access to the rail way station. We booked suit 309, which has amazing comfy bed, great bath tube. was super comfy to sleep.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Good
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night

    Location - Hate driving in the big city.

    Breakfast Ok. Room OK.

    Stayed in May 2022

  • Reviewed: 25 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included in the price which was already expensive

    Central Hotel for the town centre.

    Stayed in June 2022

  • Reviewed: 19 April 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    not many room amenities.

    location

    Stayed in April 2022

  • Reviewed: 6 April 2025

    10
    Good stay in Roskilde
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good sized room, clean, nice staff, great location. Some rooms are a little dated however I think they are renovating them slowly. Would stay again!

    Stayed in April 2025

  • Reviewed: 29 March 2025

    4.0
    Nice employees and reception. Very old rooms and smelly bathroom drains.
    • Business trip
    • Solo traveller
    • Efficient Single Room with Twin Super Bed
    • Stayed 4 nights
    • Submitted via mobile

    The trash bins were not emptied when I arrived. The room was old and not really cozy. Holes in the wall from previously mounted shelves. The bathrooms drain was smelling bad after every use of the shower. It was ok because I was away most part of the day but i would not recommend it for a private stay. Especially not for the price.

    The location, lobby, breakfast and reception. Comfortable bed and very friendly employees.

    Stayed in March 2025

  • Reviewed: 21 January 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room with Queen Bed
    • Stayed 6 nights

    Poor cleaning of the room, and the beds was only made 1 time in 6 nights.. The hotel needs maintenance.

    The location was s perfect.

    Stayed in January 2025

  • Reviewed: 1 October 2024

    9.0
    Best hotel in Roskilde
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nothing to say

    Great location just in the centre of Roskilde. Very good breakfast although I missed danish cheese... Very clean room and bathroom. Hotel is not so big - good size when you like smaller, cozy accomodation. Comfortable car park provided.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    5.0
    Adequate for one night in a good location. Breakfast pleasant. good restaurants nearby
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    No glass in bathroom or bedroom to have a drink of water

    It is a basic room at a high price for what it is. The staff were helpful. Location was very good.

    Stayed in August 2024

  • Reviewed: 10 September 2024

    5.0
    Overpriced
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very impersonal. Self check in, self luggage storage for which they charge, over priced for the amenities offered which were a paper cup and a Bible, take it out of the hotel category and put it as Airbnb

    Location was good, easy walk from the train station

    Stayed in September 2024

  • Reviewed: 29 August 2024

    1.0
    I was overcharged
    • Business trip
    • Solo traveller
    • Economy Family Room
    • Stayed 3 nights
    • Submitted via mobile

    They have overcharged me by putting me in situation on check-in "pay as we ask you or leave", and when I asked for the invoice the they have send me invoice after check-out on email with wrong amount on it. I've asked them to correct it, but they are not answering my emals.

    Nice weather during my stay

    Stayed in August 2024

  • Reviewed: 23 August 2024

    5.0
    Uneven and a strong feeling of being in a chain hotel.
    • Business trip
    • Family with young children
    • Economy Family Room
    • Stayed 2 nights

    The breakfast is sparse. On the first night, we were put in a Family Economy room even though we had booked a Family Deluxe room. The Economy room was terrible. The next day, I inquired about the issue, and they told me they had been having problems with booking.com. We got a better room for the last night. No compensation was offered.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked a 3 bed room for us and a 2 year old, it was very cramped, situated looking over the main road and partying and music was very loud long into the night, followed by road cleaners and traffic from the realt hours, meaning very little sleep for any of us, even with the windows closed, which then made the room unbearably hot. A nice hotel but we booked it to sleep……and couldn’t.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    An older hotel with a wonderful stay thanks to its efficient and helpful staff and management
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the rooms are very old and in need of renovation. Care with booking essential. The rooms at the back wing of the hotel are spacious and light. No tea and coffee in the rooms

    The staff were exceptionally nice and helpful after we needed to shift rooms due to a booking mixup.The breakfast was extremely good with wonderful selection Timon of danish breads and pastries. The restaurant attached to the hotel is excellent food and service.( we ate there twice)Parking very convenient just behind the hotel

    Stayed in August 2024

  • Reviewed: 31 July 2024

    5.0
    Not my cup of tea. Surely there has to be better for the price.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy (even on internal courtyard) Very basic below average room fit out. Dated, low end rooms. Zero room amenities. No tea or coffee. No toiletries. Very expensive (compared to Copenhagen prices) No safety box No fridge.

    Stunning exterior of the building on the main walking street. Decent sized room. Big shower. Friendly staff.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place, glad I could stay, but felt a little over- priced.

    I liked almost everything about this stay. Not far from the train station and the Viking ships a pleasant 20 min? Walk downhill there, and equally pleasant uphill walk back. Friendly staff who let me leave a bag early, nice room overlooking pedestrian walk (quiet, good windows), and clean.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    2.0
    Not satisfied
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very, very old place. Too expensive for the quality of the rooms.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Was able to leave luggage until check in time after early arrival. Comfortable bed and quiet room.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Great for seeing Roskilde
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs were a bit of a challenge, but after a couple of days we almost ran up it. Not sure if there is a lift, there maybe at the other end of the hotel.

    Position In town was ideal, breakfast was good and food at attached restaurant was very good.

    Stayed in June 2024

Showing 76 – 100

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