The room is quite dusty as my husband is allergic to dust and he kept having sneezes that he had to sleep with mask on. However otherwise everything is great.

Amazing, Friendly and helpful Staff. They were very accommodating. We arrived early from our flight and the reception helped us with early check-in (perhaps because I am also an Accor member) but because we carry a child with us, they tried their best to let us check-in early so we could rest after a really long flight. Location is very close to the metro. They have good cafe/restaurant in the lobby floor.

Stayed in March 2025

Cozy, clean room and friendly staff.

Stayed in April 2025

The bathroom could be a bit more soundproofed and the food cheaper, although the food was lovely.

30 seconds from the metro- you can see it from your window. Very close to the airport and also to town because of the metro. Free unlimited tea, coffee and water downstairs that you can take to your room. All the staff were friendly and helpful and when we had dinner the food was enjoyable. The room was lovely and clean and plenty of space for 3 of us in one room.

Stayed in April 2025

Not the hotel but the area around doesn’t look the most appealing but it’s fine.

Everyone was friendly, place was clean and the hotel is right in front of the metro which makes it very convenient.

Stayed in March 2025

The beds were very comfortable and it had a nice bathroom

Stayed in April 2025

Very modern hotel, right across from the metro and also a lovely bakery nearby. The room was spotless and the bed was very comfortable. Staff were so friendly and more than happy to answer any questions we had. They also have bikes you can rent outside for cheap, we would definitely stay again :)

Stayed in March 2025

Would have been a nice extra touch to have a small chair on the side (even though I did also like the window bench!)

Location perfect for The Royal Arena. Bed the most comfortable I have had in ages.

Stayed in March 2025

Nice and clean room, good bed. Perfect location for the concert we went to in Royal Arena. There is a metro station right outside the hotel.

Stayed in March 2025

None

Modern furniture and hotel is near the pubic transpo

Stayed in February 2025

Everything was amazing

The room was beautiful, clean and modern! The suff was good and helpful! We really enjoyed staying here

Stayed in February 2025

Low pressure shower

Good location, next to the metro

Stayed in February 2025

road work outside in the middle of the night

Very friendly staff

Stayed in March 2025

Only thing I can think is there was no milk available in the rooms to make a cuppa, but reception gave us a glass of milk when we asked!

Great location, perfect for events at the Bella Center as well as getting into central Copenhagen. Station opposite which takes 7 mins to get to the centre. Really friendly staff and clean rooms. Highly recommend!

Stayed in March 2025

Breakfast was the same every day, could have been a little more diverse.

The room was clean as in the pictures, we went in February and the room was warm. The staff was very friendly. Next to the train station.

Stayed in February 2025

X

Everything was amazing!

Stayed in February 2025

Good located, very comfortable bed, near the Bella Center and very clean

Stayed in March 2025

The hotel policy includes have to pay a deposit via you credit card even if you have already paid everything in advance. I do not think this is a guest friendly policy

Stayed in March 2025

Comfort bed, room was spotless amd all staff members were nice. Free coffee machine.

Stayed in March 2025

Very good value for money in a expensive Copenhagen! The location of the hotel is very good as metro station stop is 1 min away from the hotel and Orestad station (to the airport and to Malmo city) is just 1 stop away. Facilities of the hotels are good. Free coffee/water available 24h. The breakfast is decent despite the fact there is no omelet/fry eggs facility available. Online check-in/out is available which saves lots of time. The stuff is friendly and nice. Highly recommending the place!

Stayed in March 2025

I lost a file in hotel room 329 when I checked out on 6 March. Would you please ask Hotel CS team contact me by email: frankieyeung0612@hotmail.com

Stayed in March 2025

Everything was so smooth and extraordinarilly perfect. First choice in Copenhagen

Stayed in March 2025

Staff were so helpful, it was very clean and right next to the metro so very convenient to get places.

Stayed in March 2025

Fantastic hotel, great location, clean and staff very friendly

Stayed in March 2025

Metro station is in front of the hotel and you can hear it if your room is at the front.

Room was very nice, clean and the photos of the room were matching with the actual room. We booked a standard double room where bed was more like king size bed. There was a TV, free internet, small table, kettle, mugs and hair dryer. At the reception they offer free tea and coffee for every guest. Reception is also 24h/7. We had only one king sized duvet in the room, so we asked for 2 single duvets and staff was super helpfull. They exchanged it within few minutes. Overal we can rate our stay as 10 out of 10.

Stayed in February 2025