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Reviews of Hotel Phønix Brønderslev 3 stars

Bredgade 17-19, 9700 Brønderslev, Denmark

#3 of 4 hotels in Brønderslev

Guests' Choice

Review score

Based on 66 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    7.5

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 September 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 2 nights

    Walls are very thin and that really disturbed my sleep. They don't clean the rooms everyday, which makes a longer stay a bit uncomfortable.

    Hotel's restaurant serves very delicious food and breakfast was great.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Decent for a night of sleep.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night

    All ok, but three minuses. 1- hard to find the keys that were put ready, at least for first time visitors. 2- no ac, damp room low quality air. 3 - Bad parking offers, came with a big car and had to park illegally to have it close by

    .

    Stayed in August 2024

  • Reviewed: 2 September 2024

    7.0
    So so… ok.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No staff at the desk or as far as we could tell in the whole building after 8:30 in the evening. Rather strange. Outside door locked and nobody told us the first night how to get in!!

    Convenient. Quiet. Excellent breakfast.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    6.0
    Good breakfast but no elevator, not good for old people and those with kids if you are staying on top floor. Very basic
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift and we stayed at 3rd floor. The key didn’t work properly that we used 10 minutes to open the door.

    Good breakfast, clean and close to Hirtshals if you’re catching a ferry.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night

    Small room and a bit in need of refurbishment

    Free parking

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Good location to stay after arriving by ferry in the evening
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    - The breakfast was okay but not really good.

    - The hotel is located in the center of the town and easy to find. - Parking area provided. - Late check-in possible. - Good location to stay after arriving by ferry from Norway in the evening.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    good value for the money paid
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    a bit older, but clean and spacious

    great location and nice staff, free parking

    Stayed in July 2024

  • Reviewed: 13 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast had a very small selection. Otherwise fine.

    Flexible check-in

    Stayed in July 2024

  • Reviewed: 11 May 2024

    6.0
    Central and comfortable - but disappointing breakfast
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 2 nights

    Quite a lot of noise from other rooms. Some of the breakfast was not good. The scrambled eggs were saltier than an ocean - it must have been a mistake. The waffle mix was thin and a failure. Coffee choice not great for a modern hotel - i would expect more than just black coffee. Small things that make a big difference.

    Great with 3 car chargers, and lots of parking near the hotel and also around the town. Room 206 was plenty big enough. Staff very friendly. Excellent central location.

    Stayed in May 2024

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was limited. A lot of stairs.

    Location in the retail area. Quiet area with easy parking.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    7.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was very narrow, impossible to stand (room on top floor)

    Comfortable beds and nice hotel

    Stayed in August 2023

  • Reviewed: 6 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    we were on top floor with my elderly mum 3 flights of stairs it was brutal need an elevator breakfast OK bacon burnt to a cinder had an evening meal again food burnt to a crisp and very expensive

    the hotel was very central to visit family hotel was clean

    Stayed in August 2023

  • Reviewed: 19 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Two single beds pushed together. They slid apart over night

    Friendly staff, excellent buffet breakfast

    Stayed in May 2023

  • Reviewed: 15 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double/Twin Room
    • Stayed 1 night

    I have nothing to complain about.

    This is an old hotel in the centre of Brønderslev. It was functional, the room was small but good, the bed was excellent. The breakfast was good and tasty with an adequate selection of food. The hotel also offered good and free parking behind the hotel.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had some mcgyver solutions that I didn't like so much. The shower curtain was hung up by a small steel rail, once you moved the curtain it fell loose, easy to fix but very annoying. The drain cover in the shower did not have a lock ring to keep the cover in place. If you stepped on it on the edge, the entire cover would loosen up. To be fair, this is small issues, but for me. Enough to not give it 10 out of 10. The hotel otherwise was exceptional. If the hotel does give the bathrooms real love and avoid mcgyver solutions. It will be my new favorite for the next years.

    Very cosy hotel, central location and easy to find. Also liked the parking possibilities nearby. Modern/ old age style in the room we had. Quite nice and I liked it!

    Stayed in May 2023

  • Reviewed: 18 August 2022

    7.0
    All over good.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the guests was talking loud outside late at night.

    Very nice people working at the hotel.

    Stayed in August 2022

  • Reviewed: 14 July 2022

    7.0
    Good place and comfortable
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Good location

    Stayed in July 2022

  • Reviewed: 17 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Morgen maden bar supet

    Stayed in May 2022

  • Reviewed: 25 January 2025

    10
    Would love to this city and would definitely stay there again.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and the staff was very helpful and kind.

    Stayed in January 2025

  • Reviewed: 3 September 2024

    3.0
    No room keeping and no assistance for the guest at all
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We have no room cleaning during one week we ask to make up the room but they refused even garbage.

    It’s located in the centre of the city car parking available

    Stayed in September 2024

  • Reviewed: 2 September 2024

    5.0
    An ok stay in a tired looking hotel.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night

    The noisy hallway floor outside the room. The room was not inviting, hardly any decoration, no desk to put a laptop on, the bed mattresses should be changed, because they sag. No lift. Not enough seating in the restaurant to accommodate all hotel guests, we had to have dinner somewhere else.

    The location in the centre is excellent, also good parking. Wonderful shower.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small Bed, after looking about at night I finally found the envelope with room keys in, and I had to ask where the breakfast area was as there weren't any signs that I could see, breakfast down the lower stairs.

    Quick area to stay at from ferry. Clean and good size bathroom, good parking area.

    Stayed in August 2024

  • Reviewed: 30 June 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    When I was checking in, I only received the key, without any explanation of how the hotel works. I arrived at 7:30 p.m. and wanted to book a table in the restaurant but the receptionist said there were no free tables anymore , it was at least 3, but 7:30 p.m. was probably too late since the restaurant is open till 8 p.m. I asked for breakfast to be prepared for the next day in the form of a take away because of the early departure for ferry to Norway. The reception refused, at 7:30 I was leaving the hotel and I saw employees preparing the breakfast room , so they could give me some fruits or croissants. Staff was horrible. No-one one could answer on my questions in English.

    Nice , soft towels and slippers.

    Stayed in June 2024

  • Reviewed: 13 May 2024

    3.0
    Stay away !!
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Old and smelly hotel. Noisy floors. It smelled of sewage in the bathroom. The first room we were given didn't have hot water. No cleaning services, even though we spent three days there. No clean towels, we had to "steal" them from the hallway in the morning. Very basic breakfast, very slow refill. Several serving trays were empty when we arrived. Powered scrambled eggs, tasted very sickening! Unfortunately we had to stay here as it is the only hotel in the area.. Stay away if you can!

    One of the receptionists was helpful and friendly, this is actually the only positive thing.

    Stayed in May 2024

Showing 1 – 25

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