Restaurant and bar were superb . Location was great for central Copenhagen .

Stayed in December 2023

Expensive breakfast.

Fantastic location. Great room (suite) with fantastic view. Excellent gym (SATS). Friendly and polite staff. This is my goto hotel in Copenhagen. Just love the Arne Jacobsen syle.

Stayed in December 2023

Nothing

Our stay here was amazing and the staff were first class. On arrival we were told we were getting an upgraded room for free we couldn't believe it :) The view over Tivoli gardens was beautiful especially with all the lights from the Christmas Market. We had a great sleep. Could not fault the room at all. Breakfast was also yummy, plenty to choose from. We arrived by train and the hotel is a 2 minute walk from the station. Loads of cafes and restaurants nearby which was another bonus. Highly recommend!

Stayed in November 2023

All nice. The heating did not work the first night and the next day we had to change the room.

Stayed in October 2023

The noise on Dec12 as there was fireworks and police controlling the traffic due to rowdy football fans around the area. It was a once off but because it was our first night of arrival, the noise prohibited us from sleeping properly.

The hospitality of the staff, the location of the hotel, the size of our room, and the breakfast! Overall they were exceptional! And it’s no wonder, they call themselves that.

Stayed in December 2023

Staff was so friendly and helpful. Breakfast was incredible. Easy access to train station.

Stayed in November 2023

Noise of air conditioning; limited space for clothing in room ; restaurant theme ( too much emphasis on fish so very limited meat based options) , would have liked quality instant coffee option in room - or more Nespresso pods.

Room comfort ; bedding; lighting; option to open windows; toiletries; breakfast choices , several lifts; interior design aspects; staff helpfulness, water pressure in shower; good hairdryer.

Stayed in December 2023

The windows were a little old and leaked in a little when it was raining, probably a maintenance issue which can be fixed. Breakfast was extremely busy and the hotel didn't seem to have enough tables for the amount of guests.

We were allocated a lovely spacious room on a high floor which gave us fabulous views over Tivoli Gardens and the city. Bed was huge and very comfortable. Bathroom was large and well equipped, shower was very powerful and there was plenty of towels.Staff were very helpful and polite. Breakfast was very good and well stocked.

Stayed in December 2023

Excellent service friendly staff

Stayed in December 2023

Nothing

Perfect location, great view from room, beautifully decorated, concierge very helpful/ thoughtful for our special occasion (champagne in room)

Stayed in December 2023

Leaving!

Great location, excellent staff. Spotless rooms. Great food in the restaurant.

Stayed in December 2023

Nothing!

Amazing location, beautiful design and very friendly staff

Stayed in December 2023

The restaurant and the view from the room

Stayed in December 2023

Staff didn’t ask on check out if the stay was good ? We had two rooms booked and we both had different standards Room one had turn down service snd lots of extra toiletries Room two no turn down - no extra toiletries

Great location

Stayed in December 2023

Nothing I can think of

Extremely friendly staff, very efficient service. The room was really lovely and the beds are so comfortable. Free Wi-Fi which worked well. Products provided in our shower room were really lovely. Anything we asked for was provided.

Stayed in December 2023

Lack of Netflix!

Wonderfully relaxed atmosphere & amazing location.

Stayed in December 2023

The room was a bit stuffy

The bed was comfortable, nice bedding Modern decor, stylish Fantastic shower I loved the coffee machine and tea-making facilities Breakfast was plentiful and a wonderful choice - all fresh

Stayed in December 2023

Great location for Tivoli Gardens

Stayed in December 2023

Nothing - even the lift was fast!

Great location, beautiful decor. Staff were super friendly, rooms and views of Tivoli are stunning. Breakfast was exceptional. One of the best places I have ever stayed in. Massive comfy bed and lovely shower.

Stayed in December 2023

Need more space for my clothes

Stayed in December 2023

There wasn’t anything I didn’t like

The suite we stayed in was extremely spacious and had great views over Tivoli Gardens which was lovely at night . The bed was comfortable and everything in the room was kept immaculately clean . The bathroom was also a great size . It was lovely having water in the room each day and we liked the small extra touches provided each day . We also loved the interior design of the property and enjoyed learning more about Arne Jacobsens life and work on the hotel tv . I should also add how wonderful the staff were both on reception and breakfast . They got everything just right

Stayed in December 2023

Nothing.

Fabulous location. Fabulous staff. Nothing was any trouble.

Stayed in December 2023

No late Checkout

Location

Stayed in November 2023

Hot chocolate was awful- $9 euro each

Location, amenities, rooms

Stayed in November 2023

The price was a bit steep for the rooms.

The location was absolutely central and right next to the station, Tivoli and many other central attractions. It is ideal for anyone wanting to explore the city. The staff was extremely warm, helpful and welcoming.

Stayed in November 2023