LOCATION

STAFF (RECEPTION, RESTAURANT)

Stayed in February 2025

Great breakfast

Stayed in January 2025

The beds were not comfortable at all. Was sore all over. Could use new mattresses and more good pillows.

Nice rooms with good facilities. Restaurant was like a Michelin star restaurant. Very posh. Staf was super nice and helpful.

Stayed in January 2025

Location

Everything was fantastic, It's in a prime location, have parking facility and good breakfast.

Stayed in January 2025

The accommodation is in a separate building to the reception and restaurant. It was winter when we were there, so it was a bit cold to go and eat. , not a big issue. We enjoyed our stay here.

Nice hotel, good room, great bathroom. The staff were lovely, great restaurant and a good breakfast. Close to the airport which suited our purpose. We would stay here again

Stayed in December 2024

Have to go outside for breakfast. No fridge

Nice and quiet

Stayed in January 2025

Restaurant options for a cheaper meal are missing.

Good choice for breakfast, clean room

Stayed in December 2024

you step directly into the room from the outside, the price was expensive

Warm room, good breakfast, close to Legoland

Stayed in December 2024

* Well, there is a trampoline for children in the yard :) That means that if your windows face to the yard, children will produce noise. * Rooms are very small and there is not much space for stuff. * It was quite hot in the room, and it was ~5º outside. I can't imagine what happens there even in spring or autumn, not speaking of summer. We turned the radiator off immediately, and opened the window as wide as possible, but it was still warmer than we would like.

* There is a trampoline for children and a sandbox in the yard. The trampoline is really great for kids after a long car trip. * Very good breakfast. * Rooms are very clean.

Stayed in December 2024

The room was not very clean. It seemed to be cleaned many days before and not before a check-in. It could also be that one of the beds was not even with clean sheets after the previous stay. The sofa bed had many stains, and the bathroom had black mould.

The lobby was clean; the staff was very friendly, particularly at the reception. The breakfast buffet had enough options, and the flavour was good.

Stayed in December 2024

Cannot think of anything.

Everything was fine in an understated Danish way.

Stayed in December 2024

Detached from the Lego craziness of Billund, quite important for a business traveller. The restaurant, despite its rather short menu, was fantastic. I suggest booking a table the night before.

Stayed in November 2024

Function on in hotel so bar was crowded and not available. Hotel rooms were very basic given the price and not very inviting

Location is good for Billund, Lego and rooms and hotel was very clean

Stayed in December 2024

Clean rooms, good breakfast and spacious

Stayed in December 2024

I did not find it a good value to price ratio. The hotel is considered a 4 star but to me it is more a nice 3 star hotel. The rooms are a little "tired" and could need a bit of a refresh.

The hotel lobby is very nice and the staff is very friendly. I was offered a complementary room upgrade which was very nice. The breakfast is very rich and starts at 5:00am which was great as I had a super early flight. The beds are very comfortable and the room has everything you need.

Stayed in November 2024

Didn’t clean the room as often as I would have liked, however it was well cleaned when they did clean it.

Hotel food was amazing, for such a small hotel some good facilities for a family such as sandpit, trampoline and a games room.

Stayed in November 2024

Room was rather cold and clinical. Breakfast was poor quality

Staff were great.

Stayed in September 2024

No refridgerator in the room, it could be good to keep some fresh snacks. Also, room size - for the three persons was a bit small, but for the 2 nights it was fine.

Very good location, good breakfast and possible to have it early in the morning, very quiet place.

Stayed in November 2024

Friendly staff and very welcoming

Stayed in November 2024

The rooms are getting a bit outdated, but still good enough and everything you need for a short stay

Very close located to the airport of Billund and a nice restaurant

Stayed in November 2024

The on-site evening restaurant was a little expensive so we opted to eat elsewhere. No mini-fridge in the room.

The breakfast was really good, there were plenty of options and everything was well stocked. The staff were extremely friendly and helpful. The hotel is in a great location and within walking distance of Lalandia, Legoland and Lego House.

Stayed in October 2024

However, a few aspects of the stay could have been better. The room and bathroom furnishings felt a bit outdated, which didn’t quite align with the overall cost of the accommodation. Furthermore, there was an unpleasant odor coming from the toilet, which detracted from the overall comfort of the room.

Breakfast is a huge advantage of staying at the Svanen Hotel - fantastic, with a wide variety of options that provided energy for the entire day, making it easy to skip lunch if necessary. The staff was very friendly, always ready to assist. Additionally, the restaurant served very good meals that exceeded expectations in quality, though they were on the pricier side.

Stayed in October 2024

A little bit dated

Nice and quiet, breakfast was nice

Stayed in October 2024

Shower door was not bolted down to tub (broken), allowing bathroom floor to get very wet. Lack of a/c in summer made the room stuffy, even with windows open.

Location, restaurant, trampoline/game room, plenty of parking.

Stayed in August 2024