Wonderful people. Everyone was nice. I felt safe as a solo traveler. I just didn’t enjoy the food but it’s expected with all inclusive.

Stayed in February 2025

The drink at the bar 🍸 wasn't what I was expecting

The pool was good

Stayed in March 2025

Nothing

Location and beach

Stayed in March 2025

People putting towels on loungers early and not using them. No useful information in the room or a map showing where things were

Wide variety of menu

Stayed in February 2025

Personal stuff at the buffe, but good food, nice place

The breakfast was good but the staff is not act like pro... I guess they're not professional...

Stayed in February 2025

I didnt like the food and alcohol quality

Everything was good

Stayed in November 2024

Buffet food, especially deserts and breads are not fresh. The other foods, the flavor, no sazon

The pools, activities

Stayed in November 2024

The room could have been better equipped. Not too modern installations. The coffee didn't taste good.

I wasn't expecting the food being that good. I had no big expectations but it had variety and good taste...

Stayed in November 2024

didn't know where the restaurants location

everything to be honest

Stayed in October 2024

The rooms

Everything , it was amazing

Stayed in October 2024

They need to let new guests know where to go to book in and snot just leave them stranded

Very good

Stayed in October 2024

The food is horrible.

The staff are very pleasant.

Stayed in September 2024

all

very good

Stayed in October 2024

I DIDN'T like the fact that they were so GREEDY for the U.S. DOLLAR they WOULD NOT check me in for my FIRST NIGHT because I had 2 nights booked through booking.com, but my card WOULDN'T work out of the country due to precautions of fraud. I had enough cash to pay for 2 nights of the reservation I had booked on Booking.com but they were not trying to honor that rate if I DIDN'T use my card to pay for it. There was no way for me to pay for my room online thru any resellers or their website because they have that blocked, all because they want to scam you out of more U.S. dollar. So, I asked how could i get checked in because i was extremely tired. They said there was nothing they could do unless I paid for 2 nights on the card. My birthday was the following day and all I wanted was to get checked in, eat and get some rest. Several hours later they offered to cancel the booking.com reservation and book me a reservation directly through them. After the hotel agent went to the back about 5 times to finally come up with an amount which was 2.5 ×'s more than the price I had with booking.com. for my cash payment, which then only made me have enough for one night. I went through so much that it was about 5 hours later when I was able to check in, only because this man in line overheard my conversation with the front desk, and asked me what was wrong. I tried to explain but i was just tired and in too much pain. He called his wife to come downstairs, and explained to her what he overheard, and they offered to pay for my second night as a birthday present. I handed the hotel agent $220 and the man of the couple paid the rest with a lot of exchanging funds back and forth while speaking Spanish to the hotel agent. At the end I do not have any idea what I paid. I was just thankful to FINALLY get checked in. I expressed how thankful i was for them and offered to Cash App the money back to them once i arrived back into the U.S., but they declined.

I like the fact that I was moved to a room that was closer to the front of the resort. I also like the shows that Maria Inmaculada invited me too, and the birthday decorations that was put in my room and on my room door.

Stayed in September 2024

the only thing i didn't like it's about the toilet.

well.the beach was nice,clean,about the pool was clean as well.

Stayed in September 2024

Most staff didn't speak English.. we had to beg daily for wash clothes.. housekeeping would say they were going to bring some but never showed up. I did see a few small roaches, gross I hate roaches.

Scenery and Vip breakfast and lunch diner..event hough it wasn't opened every day. They were painting for 3 days.

Stayed in September 2024

food

beach, pool

Stayed in September 2024

Poor air-conditioned room no door on shower and spoty wifi

I liked the location helpful staff

Stayed in August 2024

Staff at restaurants weren't as charismatic. Often replied as if they were tired of their lives.

Large and well maintained infrastructure. Very nice activities and the staff in charge of cleaning were very kind.

Stayed in August 2024

There’s really nothing I did not like

All all inclusive

Stayed in August 2024

Outdated room

The beach

Stayed in August 2024

Huge water leak from the roof of one of the Bathrooms when Raining. Didn’t like the Food on the buffet on dinner. Breakfast and lunch Excellent.

Great Location Great Amenities . Excellent Services

Stayed in August 2024

the closing time of the pool was to early, did not like that at all.

the room was always nice and clean, beach was relaxing and the pool was fun and great with all the events and bar, the music at the pool was always a bonus of joy.

Stayed in July 2024

Everything was amazing, we love the food and the place.

Stayed in May 2024